Visited the Richmond Centre store on 28/07/26 and was assisted by Megan. Literally the best customer service I have ever received. Megan was so patient and understanding, she helped with a nomination... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had the nicest experience today at argento abbey centre, was looking for a gift for a family friend, had time to look around the jewellery and then a very pleasant young lady approached to help.... See more
Recently we visited the Argento store in Castle street Belfast, we were greeted by a very friendly and extremely professional young lady called Miriam. She helped us with our purchase and made the pr... See more
Company replied
Arrived late although ordered in time. Failed to despatch early enough. Missed my daughters birthday. Customer service not sympathetic, would not refund postage paid, had very nasty emails from them,... See more
Company replied
Company details
About Argento
Written by the company
With over 30 years’ experience, Argento are jewellery experts! Our professional buying team source classic & contemporary pieces from around the world for our exclusive, home-grown brands.
We are proud to stock globally renowned jewellery & watch brands, including Pandora, Nomination, Vivienne Westwood, Olivia Burton, Swarovski, Kate Spade, Ted Baker & many more!
We aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one. Get ready to discover a whole world of jewellery & watches to fill your jewellery box with joy!
Our expert engraving team also personalise selected items on our website, making your gift even more special. Visit our website to discover more.
Contact info
4a Connsbrook Avenue, BT4 1JT, Belfast, United Kingdom
- +44 (0) 2890 473 483
- customerservices@argento.com
- www.argento.com
4.4
Excellent
44K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No update about delivery
No update about delivery. Bought a watch 10 days ago and no response
May 9, 2025
Reply from Argento
Hello and thanks for getting in touch. We understand your frustration with the lack of updates regarding your delivery. The estimated delivery time for your order is 7-10 working days, today would be classed as day 6 so please allow longer and this will arrive with you. Have a nice day. ARGENTO
21st Birthday Gift
I bought some Vivienne Westwood earrings for my granddaughters’s 21st birthday. They arrived on time complete with gift bag, my granddaughter was so pleased.
Couldn’t fault service provided by Argento.
April 22, 2025
Reply from Argento
Hello, we are so happy to hear that you were pleased with your recent purchase and that your granddaughter enjoyed her birthday gift. We strive to provide excellent customer service and are delighted to hear that you had a positive experience with us. Have a nice day. ARGENTO
I still haven’t recovered my order over…
I still haven’t recovered my order over a week now
May 9, 2025
Reply from Argento
Hello and thanks for getting in touch. We understand your frustration with the delay in your order. The estimated delivery time for your order is 3-5 working days however delays can sometimes occur and it is not a fully tracked service. Today would be classed as day 6 for delivery so we would expect this to be with you very soon. Apologies for this delay. Have a nice day. ARGENTO
Easy ordering,quick delivery and well…
Easy ordering,quick delivery and well packaged.
Pandora UP charm is very detailed and has lovely colours.
April 24, 2025
Reply from Argento
Hello and thank you for your kind words! We're delighted to hear that you enjoyed your recent purchase. We appreciate your feedback and hope you continue to enjoy your Pandora charm. Have a nice day. ARGENTO
Again Argento had my purchase delivered…
Again Argento had my purchase delivered to me without delay. I bought as a gift for a loved one and she loves it.
April 25, 2025
Reply from Argento
Hello, we are so happy to hear that your purchase arrived on time and that your loved one enjoys it. We strive to provide our customers with a positive experience and appreciate your kind words. Have a nice day. ARGENTO
Reply from Argento
Hello and thank you for your kind words! We're so happy to hear that you had a positive experience with us. Have a nice day. ARGENTO
Great service and quick delivery the…
Great service and quick delivery the payment options are fantastic and I would definitely recommend this place to anyone.
April 22, 2025
Reply from Argento
Hello and thank you for your kind words! We're thrilled to hear that you had a positive experience with our service, payment options, and delivery speed. We appreciate your recommendation and hope to see you again soon. Have a nice day. ARGENTO
Reply from Argento
Hello and thank you for your kind words! We're so glad to hear that you were happy with your recent purchase and our delivery speed. Have a nice day. ARGENTO
Reply from Argento
Hello and thank you for your kind words. We appreciate your positive feedback and are glad you enjoyed our products and service. Have a nice day. ARGENTO
Bring my order on time because the…
Bring my order on time because the order was a birthday gift
May 6, 2025
Reply from Argento
Hello, thanks for your feedback. We understand the importance of timely deliveries, especially for special occasions like birthdays. Have a nice day. ARGENTO
Every time I order from you the…
Every time I order from you the experience is always good and a I am always happy with how easy it is to shop with Argento kind regards Dawn
May 11, 2025
Reply from Argento
Hello and thank you for your kind words. We are thrilled to hear that you consistently enjoy your shopping experience with us. We strive to make online shopping easy and enjoyable for all our customers. Have a nice day. ARGENTO
It was a special gift for my…
It was a special gift for my grandaughters 16th and she was delighted
May 9, 2025
Reply from Argento
Hello, we're so happy to hear that your granddaughter loved the gift! It's wonderful to know that it made her 16th birthday special. Have a nice day. ARGENTO
Reply from Argento
Hello and thank you for your wonderful review! We're so glad you loved the item, price, and delivery speed. Have a nice day. ARGENTO
Reply from Argento
Hello and thanks for getting in touch. I can ensure you that we would not have cancelled your order without first reaching out to you by phone and email. Please check your junk folder incase our emails have filtered in there and if you need any further information please reach out to the team at customerservices@argento.com providing your order ID and they will be happy to look into this for you. Apologies for any upset or disappointment that has been caused. Have a nice day. ARGENTO
Promp Delivery and at a Good price.
My order was correct and exactly as shown .
Prices are reasonable compared to some sites which are crazy .Delivered withis a few days and securely packaged .
April 22, 2025
Reply from Argento
Hello and thank you for your positive review! We're thrilled to hear that you were happy with your order, the pricing, and the quick and secure delivery. We appreciate your business and hope you'll continue to shop with us in the future. Have a nice day. ARGENTO
Not a great experience
Not a great experience, products arrived scratched. I sent pics to Nomination direct to see if Argento is still an authorised reseller. I've purchased off Argento before, but online all seems a bit tired and uncared for these days
May 1, 2025
Unprompted review
Reply from Argento
Hello and thanks for your feedback. We are sorry to hear that you were disappointed with the quality of the items you received. Please contact our customer services team with your order ID who will be happy to look into this and advise you further. Apologies again. Have a nice day. ARGENTO
Reply from Argento
Hello and thanks for your review. We are delighted to hear that you were pleased with the Nomination charms you ordered. Have a nice day. ARGENTO
Haven't received charm
May 6, 2025
Reply from Argento
Hello and thanks for your review. I am sorry to hear that your order has not arrived with you yet and for any disappointment caused. Please can you contact our team on customerservices@argento.com who will be happy to look into this for you. Apologies again. Have a nice day. ARGENTO
Fast delivery, reliable
Fast delivery, great prices and lovely packaging make Argento a great place to use for on line shopping.
May 7, 2025
Reply from Argento
Hello and thank you for your kind words! We're so glad to hear you had a positive experience with your recent order. We appreciate your feedback and hope you enjoy your purchase. Have a nice day. ARGENTO
Poor Experience
My Order took ages to arrive and getting a response from customer was a real struggle!
May 10, 2025
Unprompted review
Reply from Argento
Hello and thank you for your feedback. I am sorry to hear you had trouble in getting a response to your query. We have looked in our system and have been unable to find any correspondence from you. Please get in touch with us at customerservices@argento.com and we will be happy to look into this for you. Have a nice day. ARGENTO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.