Argos Credit Card Reviews 

Since migration to Argos Pay/New Day, I’ve experienced nothing but hassle! With the Argos Card, I was able to manage individual BNPL purchases and chip away with payments - it seems this is no longer an option - I will be able to clear the balance on my BNPL purchase once it expires which is ridiculous. Once I have paid off the balance, I intend to close the account.

since the change over of newday the app and the way you pay is terrible. I have paid down my balance and will not be using anymore.

Will never use this card again. They don't give you the heads-up to say the plan is coming to an end. I got hit with over £200 in interest because I didn't understand the new app nor was I warned about the plan coming to an end. This is probably the end of Argos now.

Since the change to Argos pay it has been nothing but frustrating.
The old Argos card system was fantastic and never a problem.
Once I have paid off any money I owe l shall be cancelling my account.

I went to pay for an order instore I need my username, password and sign in details who carrys them around you couldn't make it more difficult to pay for something il clear my bill then won't be using this argos pay app again what a complete waste of time totally disappointing I used to love argos not anymore

Won't be using this company any more!! They were supposed to up hold the bnpl contracts that were taken out before this company took over, but instead they won't allow you to pay anything from it before the end date, why so they can put all deferred interest on and make more money from you!! Bunch of scammers!! I will be paying balance and cancelling my card!!

Thieves!!

* No way to make specific payments to any BNPL which I had taken out with Argos not new day.
* Changed my payment date without saying and said it had always been this when ALL my previous Argos and bank statements would beg to differ.
* IMPOSSIBLE to get through to any human at customer service, I literally recorded a call of being looped back no matter what option is chosen. I’ve gotten through ONCE via chat and phone.

I will be closing my account ASAP. And it’s such a shame as Argos customer service used to be genuinely amazing.

Shocking shocking shocking!! I didn’t get a statement for May and I need it so I can make the payment. Nobody replies on chat and I cannot get through to an actual human when calling. The way plans are split is nothing short of ridiculous and it’s embarrassing anyone thought this could be an upgrade. I will close the card as soon as I pay it off. Shocking…Can’t believe I’m having to chase to make a payment so it doesn’t affect my credit score. What an absolute joke

Argos credit card was brilliant , now it’s gone over to Argos pay , it’s horrible, can not get any statement from December, their statements are so confusing , absolutely hate it , Argos credit card app was brilliant, you could see what you bought, when you bought it, when you bnpl ended on this thing you can not make it out, horrible

Since changing from argos card services to argos pay absolute shambles. No separate facility for paying down BNPL which I have used successfully for Argos products. Once balance paid off I will not be buying anything from Argos through this new system, will be shopping elsewhere!

The worst experience ever. I used to love the old Argos card. Since it’s changed I don’t. It’s not easy to use if you are partially sighted. I have 3 cards saved and 2 of them keep saying declined even though there’s money on them. There’s a way to link to the bank first which has me feeling suspicious. Not happy.

Paid off, closed account. Too complicated, argospay big fat 0 stars usability.

Argos pay app is a disgrace of an app. Iv had my Argos card for many years and loved it but now its going in the bin after i pay it off. Argos will go under for treating customers like this.

Whoever pitched Argos Pay to the board is the greatest scammer of all time. Silly app, silly process, overcomplicated. What a downgrade.

Been with Agos for years no dept always paid ,till now app dosent work ,tryed to pay no hope took nearly 25 minutes to talk to some one to pay ,payed in full no dept, Been told now account is closed this will now effect my credit to finance ,I will not shop at Agos again for anything ,there is no help this time ,they couldn't care .

All I can say is good luck everyone! If you don’t pay in full straight away your screwed they will cut card off and all threats come your way, cancel your card asap and get rid of it that’s what we did

Argos card used to be really helpful but since they thought it was a good idea to change the app completely i can't access it atall it's a loads of rubbish the amount of times I've registered is a joke

It's a shame there's no way to rate it negative! I'm going for a -10! I can't pay off the plan I want - someone else is deciding for me how to manage MY money! This is outrageous and unacceptable! Argos will lose many customers! I DO NOT RECOMMEND!

Argos card app was so easy , argos pay is not , its horrible and difficult, keeps wanting me to connect to my bank which I am wary of and prefer to just make card payments when due . As the wrestling fans would say ...new day sucks !!

The transition from the old Argos Card to the new NewDay-backed Argos Pay app has completely ruined the customer experience. They have entirely removed the ability for customers to choose which specific plan they want to pay off.If you have an active interest-free Buy Now, Pay Later (BNPL) plan, you cannot chip away at it if you owe even a penny on standard credit. The system forces all manual payments to clear standard interest-bearing balances first. While they claim this is to help the customer, it acts as a deliberate trap. It forces you to leave your 0% promotional balance untouched while your deadline ticks down, maximizing the risk of getting hit with massive, backdated interest penalties when the plan expires.To make matters worse, the new mobile app is completely unstable and constantly throws connection errors, locking customers out from checking their account dashboard. Customer service is nearly impossible to reach, and agents give conflicting information about how extra payments affect fixed Direct Debits. This system feels designed to trap everyday consumers into a cycle of debt. Avoid using Argos Pay.