not bad, i think fee included damage insurance but still wanted to sell me more and made me feel bad if i lose car! they play with terms, deductibles etc. Still much better than ACE company. Never try... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Have used Argus for a long time, I feel I'm getting the best that the market can offer. This trip required a different drop off location from the collection so I was a bit concerned but it all was eas... See more
Company replied
I have found the experience of researching prices, options and details through the Argus online process was more informative and easier than other sites. I have made my booking but yet to do the pick... See more
Company replied
Did what it said on the tin - no fuss. Argus is a booking agency. I have used them many times over the years and everything has worked perfectly. The following review relates to my experience of Pay... See more
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Company details
Information provided by various external sources
Argus Car Hire is the ultimate low cost car hire website. We know about car hire. We were founded in 1959. Been online since 1996. Have partnerships with over 1,500 suppliers. And more than 30,000 locations worldwide. So we have more cars, more models, more choice. All with the lowest price or the difference back. Simple.
Contact info
Ireland
- www.arguscarhire.com
3.5
Average
23K reviews
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The booking process with Argus Car Hire…
The booking process with Argus Car Hire was very smooth and straightforward. The website was easy to use, the pricing was clear, and the reservation was completed without any issues. While I have not yet collected the vehicle, my experience with the booking process has been excellent so far.
August 25, 2026
Unprompted review
Reply from Argus Car Hire
We are so pleased to hear that our booking process was smooth and straightforward for you. We appreciate your kind words about our website's ease of use and clear pricing. We look forward to providing an excellent experience when you collect your vehicle.
Never use this company- EVER!
This company's customer service is a joke.
I hired a vehicle by OK mobility in Crete. On arrival, they gave me a far inferior vehicle to the one ordered. I then found out it had loads of faults making it unsafe to drive.
I complained to Argus, who gave me a wrong contact number for the company. So I wasted a day of my holiday chasing wrong numbers.
On returning home I provided a detailed complaint with a copy of my rental agreement, I received no feedback, unless I specifically chased it. Then after about 6 weeks they resolved the case saying you hired the vehicle, thats the end. No reference to the wrong vehicle or the faults or that I couldn't use the car. The hire company even provided a fraudulent hire agreement and I still have the original. Argus did nothing in response to this.
The customer service is pathetic as is their complaints process.
I will never use them ever again, and nor should you. They take your money and offer no follow up service. You might as well book direct with the hire companies.
July 14, 2026
Unprompted review
Reply from Argus Car Hire
Dear Jay Byrne,
I am truly sorry to hear about the extremely frustrating experience you had with your car rental and our customer service. It is very concerning to learn about the issues with the vehicle provided, the difficulties you faced trying to resolve them, and the subsequent handling of your complaint. I understand your disappointment and anger, and I sincerely apologize for the inconvenience and stress this caused during your holiday.
Stay safe,
Abdelrahman
Was asked to fill up car on return
Was asked to fill up car on return. Turns out it wasn't full when received so I ended up spending £30 more . Was told that was my issue and not their problem
August 23, 2026
Unprompted review
Reply from Argus Car Hire
Dear Ash,
We are very sorry to hear about the fuel issue and the frustration this caused. We understand your disappointment and are reviewing our procedures to prevent this.
Best Regards,
Abdelrahman
I had no idea that I’d also signed up…
I had no idea that I’d also signed up for an additional insurance policy for 120 pounds. The person at customer service spoke very, very unclearly and way too fast. When a German salesperson realizes that a foreigner doesn’t understand properly, they ask again—but this person didn’t. Never again with Green Motion.
August 17, 2026
Unprompted review
Reply from Argus Car Hire
Dear Michael Oster,
We are truly sorry to hear about your frustrating experience with the additional insurance policy and the communication issues you encountered. We are reviewing this internally to ensure our team provides clear and understandable information to all customers.
Best regards,
Abdelrahman
Good yo go/ easy & professional
Easy, efficient, professional & quick.
Great value too.
Lots ti choose from
August 23, 2026
Unprompted review
Reply from Argus Car Hire
We're so happy to hear you found our service easy, efficient, professional, and quick, with great value and variety! We appreciate your wonderful feedback.
DO NOT USE ARGUS CAR HIRE!! & U-SAVE!!
Do not even think to rent through this company!!!
The sub contractor they used is forcing to buy an additional packages and if you do not accept they are cancelling and even they say they will refund money after %10 reduction they do not refund anything.
July 29, 2026
Unprompted review
Reply from Argus Car Hire
Dear Yucel,
We sincerely apologize for the negative experience you encountered with the subcontractor. We understand your frustration regarding the additional packages and the refund process. We are actively investigating this matter to ensure such issues are addressed.
Best Regrds,
Abdelrahman
The Service at the counter is horrible.
The Service at the counter is horrible.
They just want to sell Upgrades.
Without real credit card you are lost.
August 23, 2026
Unprompted review
Reply from Argus Car Hire
Dear,
We are incredibly sorry to hear about your frustrating experience. We truly appreciate your feedback and are fully committed to using your insights to enhance our services moving forward.
Kinds Regards,
Habiba
Customer Care Team.
Always flawless experience
Always flawless experience. Highly resommended.
July 22, 2026
Unprompted review
Reply from Argus Car Hire
Dear Sasa,
We're so happy to hear you consistently have a flawless experience with us! We truly appreciate your kind words and high recommendation.
Kindest Regards,
Habiba
Customer Care Team
Everything went to plan and good service
Everything went to plan and good service
August 8, 2026
Unprompted review
Reply from Argus Car Hire
Dear Krissy,
We're so glad to hear everything went smoothly and that you received good service. We appreciate your positive feedback!
Kindest Regards,
Habiba
Customer Care Team
Reply from Argus Car Hire
Dear Derek,
We're so glad to hear everything went smoothly and that you received good service. We appreciate your positive feedback!
Kindest Regards,
Habiba
Customer Care Team
Caution Recommended
I made two separate car hire bookings via Argus for my Rarotonga vacation. The booking process was simple and very easy. I used a debit card for the payments and did not receive any alert about the need for a credit card until after completing the bookings at which time I received separate emails for each booking advising that a credit card was required. Not having one, I had no choice but to cancel the bookings and Argus withheld around 10% of the amounts paid as a cancellation fee. I complained to Argus and received no response. Dishonest conduct and clearly breaches Australian Consumer Law.
June 9, 2026
Unprompted review
Reply from Argus Car Hire
Dear Mark,
Thank you for sharing your feedback, and I am truly sorry to hear that your experience did not meet your expectations.
I would like to gently clarify that the supplier's terms and conditions are fully outlined both prior to finalizing your booking and within your confirmation details. We always aim to ensure complete transparency throughout the booking process, but I understand how frustrating these situations can be, and your comments are genuinely valued as we work to improve.
Kindest Regards,
Habiba
Customer Care Team
Reply from Argus Car Hire
Dear Mos,
We're so happy to hear you found our booking process fast and smooth, and our rates competitive! We truly appreciate your positive feedback.
Kindest Regards,
Habiba
Customer Care Team
Mexx do not give me the car cause i…
Mexx do not give me the car cause i refused to pay a insurrance
August 15, 2026
Unprompted review
Reply from Argus Car Hire
Dear Mariana,
Thank you for your feedback.
I can completely understand your frustration and disappointment regarding your recent experience, and I am truly sorry that we did not meet your expectations.
I want to make sure your concerns are thoroughly investigated. Please contact our support team directly at hello@arguscarhire.com
with your booking reference number and the full details of your query.
Thank you for your patience, and I look forward to assisting you further.
Best Regards,
Habiba
Customer Care Team
Terrible service and almost ruined our holiday
Third party car hire service that allows you to book a car that the hire company won't release because your debit card is not compatible with their company policy. Left us stranded on a Sunday without a car and almost ruined our holiday
August 16, 2026
Unprompted review
Reply from Argus Car Hire
Dear Augustin,
Thank you for sharing your feedback, and I am truly sorry to hear that your experience did not meet your expectations.
I would like to gently clarify that the supplier's terms and conditions are fully outlined both prior to finalizing your booking and within your confirmation details. We always aim to ensure complete transparency throughout the booking process, but I understand how frustrating these situations can be, and your comments are genuinely valued as we work to improve.
Kindest Regards,
Habiba
Customer Care Team
It's easy and offers good prices and…
It's easy and offers good prices and comparisons
August 18, 2026
Unprompted review
Reply from Argus Car Hire
Dear Philip,
We're so happy to hear you found our service easy to use and appreciate our pricing and comparisons. Thank you for your positive feedback!
Kinds Regards,
Habiba
Customer Care Team
Reply from Argus Car Hire
Dear Klant,
We're so glad you found the booking process easy and our pricing satisfactory. We appreciate your positive feedback!
Kinds regards,
Habiba
Customer Care Team
Terrible experience
Terrible experience
Booked on day of travel for 11pm collection. Arrived on time (just) and no agent to meet us. Called both provided numbers at 11:03 & 11:06pm to be told by recorded message that the offices are closed.
Asked around and we knew to look for a yellow minibus which never turned up.
Waiting 20 minutes in case agent was dropping other clients off, tried calling again - no response. Used the online support service and they were unable to get through on the same numbers. Then advised to get another car (Over £600) or get a taxi. Struggled to get a taxi which then tried to rip us off...
To add insult to injury, the company "Centauro" has marked the booking as failed to show. They did not try to get in touch and now they are trying to make us pay for a service they failed to provide!
Absolute joke - avoid these companies!
July 19, 2026
Unprompted review
Reply from Argus Car Hire
Dear Rob,
Thank you for sharing your feedback, and please accept our deepest and most sincere apologies for the incredibly stressful experience.
We will try to work harder to improve our services for a better experience in the future.
Kinds regards,
Habiba
Customer Care Team
Good easy follow website and simple…
Good easy follow website and simple booking
August 13, 2026
Unprompted review
Reply from Argus Car Hire
Dear,
We are so happy to hear you found our website easy to use and booking simple. We appreciate your kind words!
Kind regards.
Habiba
Don’t use Argus
We booked a vehicle for our holiday in Queensland, Australia through Argus Car Hire. Our holiday had to be rescheduled, which Argus obliged and did. However they rescheduled for the wrong dates and we received no email confirmation to validate the dates. When we went to pick up the vehicle, we were told our rescheduled booking was for some 4 weeks earlier and our reservation was classified as a no-show. Our car hire was $686, of which Argus returned $274, with no explanation as to why they would not return the remaining $412. I have given Argus 2 months to return all my money and have received no response. I will never use Argus again.
I contacted Argus at hello email address below as suggested by their response to this review, I have not received a reply. Their response below is simply a PR exercise, to give the appearance they will do something. Argus, if you are reading this, I am still waiting for my $412 back, it’s been 2 months. I have emailed you with my reservation number and you’ve done nothing about it
July 20, 2026
Unprompted review
Reply from Argus Car Hire
Dear Scott,
Thank you for your feedback.
I can completely understand your frustration and disappointment regarding your recent experience, and I am truly sorry that we did not meet your expectations.
I want to make sure your concerns are thoroughly investigated. Please contact our support team directly at hello@arguscarhire.com with your booking reference number and the full details of your query.
Thank you for your patience, and I look forward to assisting you further.
Best Regards,
Habiba
Customer Care Team
Made a genuine mistake with the return…
Made a genuine mistake with the return time and contacted support within 10 minutes of booking. Customer service was polite and did try to help, but the company policy required the booking to be cancelled and repriced, increasing the cost by £55. Cancelling would have incurred a £65 fee, leaving no practical option. Very disappointing policy.
August 12, 2026
Unprompted review
Reply from Argus Car Hire
Hello Alex,
It's quite clear from your feedback that you're disappointed and frustrated. Please note that any amendment within the 48 hours of the pickup time the late amendment fees will be applied as per our terms and conditions
Kind regards
Anas
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