Armstrong Removals Reviews 11

Armstrong removals went above & beyond to help me out at very short notice!! They kept in touch with me right the way from booking to packing up! Jake and Dan turned up and did a fab job packing up all our stuff! They were nice, friendly and professional guys, who were extremely careful with all our belongings and could not be have been more helpful or accommodating! I could not recommend Armstrong Removals in Newton Abbot highly enough! Thank you 😊

Helpful and informative. The response to my urgent request was sorted very quickly and without any hassle.

Brilliant service
Helpful and polite
No problem with helping put things together
Lin

Items missing items damaged contacted the manager no reply what so ever do not use this company I have photos to prove damaged items shame I can’t attach them here my leather sofa ripped on arm back of tv unit broken Beyond repair chip in fridge front. Missing curtain poles Missing garden chairs missing garden tools. I’m a single mum who fled 2 county’s to be safe I have to rebuild and start again n on top of that I have to replace my missing items as well as the damaged ones I have contacted the manager Scott once last week twice this week he’s reading my WhatsApp messages but not replying now having to seek legal advice and go down small claims route but I will not leave this I will take this all the way

armstrongremovals.co.uk is the bad company. Totally agree with the other reviewers. Please do not use. Check they are insured with their insurer directly and do not help whatsoever with anything you will be blamed if it is broken.

So sorry armstrong-removals.co.uk. I think they are using you as cover. Can you change your name?
George is the boss of the other bad company.

The friendly team were careful with my belongings and disposed of unwanted items. I would recommend their service.

I had a confirmed booking, paid a deposit, and then, two weeks before the move, they cancelled to take another job.
We only found out after we made a catch-up call.
Cowboy at best

Our removal went very well. George and his team were excellent, professional and on time. They were very careful with all our belongings and had an extra van to fit everything with no extra cost. I definitely recommend their service and use again if needed

Unclear charges. Added costs along the way. Left the job unfinished…

As other reviewers have said, they take a payment up front and then many charges get added. My first quote was £485, then after I communicated a few more things, it moved to £625 which seemed expensive but I was one day away from the move. I requested an itemised explanation so that I would know what each additionally box cost but George said they don’t do it that way. When all of our items were loaded on the bam, he spoke to me on the side and said there were more boxes than he expected so he would have to add costs. I felt stuck so I agreed. Then when we arrived, there was a small set of stairs to get to the lift and with half my stuff unloaded, he said there would be additional charges. I received a call to take additional payment of £400 while they waited to unload the rest. Then there was an issue with the lift which an engineer was called to come fix. They told me that they couldn’t wait and talked to the Porter about unloading everything in the basement while George told me he could “give me a deal” by coming back later and bringing the rest up for an additional charge. They left after less than 3 hours of total work from pickup to driving away having charged me £1025 for just over 30 boxes, one exercise bike (this was the only thing delivered to my door) and a chair. I requested a partial refund as the job was not finished and as George told me, “they aren’t just a man and a van”. My recommendation is to get an itemised explanation if you have to use them or go with a company or website that gives exact quotes and doesn’t add charges while you are in the middle of your move and have your belongings still on the truck.

MOVING HELL
I want to warn as many people about this awful company. I put £150 into the owners account so it secured our booking for moving house the next day. He said on the next day that he had not received it. This concerned me as this has left my account and the money was not in his account. He asked me to contact my bank and they told me the problem was at his end because I have paid him. I also showed him the receipt but he still insisted that I pay him £150 cash on top of the £650 I had already paid him for moving only half my items. He harassed me and said he was coming to get the money by the end of the day but I insisted I was not going to give him anymore cash and I called the police to file a report. This man made my moving experience a living hell.

Extremely disorganised. They left my FRIDGE, sofa, boxes of files in my old house. They don't listen to what you say. They get rooms mixed up, squeeze your precious things in boxes with NO respect or care and YOU WILL GET BROKEN devices, treasured vases, bijoux, jewellery etc. I can't find my clothes. Make a mess all over your house and have attitude. I don't know HOW they continue to get work. Glad we took pictures and videos of everything and we will take action. So far the loss is around £5000 plus. They are great on giving EXCUSES.( It is never their fault)
Claudia Brock.