Banner for Arnold Clark Autoparts

Arnold Clark Autoparts Reviews 

3,403
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive pricing, and exceptional quality of the automotive parts and products available on the platform. Consumers note that the digital ordering process is remarkably smooth and straightforward, ensuring that necessary items arrive promptly and are always securely packaged to prevent any damage during transit. Some reviewers were not happy with receiving incorrect parts or ordering items that ultimately did not fit their specific vehicles properly. A few other people also felt that certain shipments experienced unexpected delivery delays or arrived with missing components.

What people talk about most

Delivery service

Consumers find delivery service to be extremely satisfying, highlighting fast shipping times, secure... See more

Product

Reviewers mention positive feedback about product quality and authenticity, with many consumers highlighting... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and good value... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many consumers praise the quick dispatch, easy... See more

Service

Customers consistently note positive experiences with service, highlighting great prices, easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... See more

Company replied

Rated 4 out of 5 stars

I gave 4 stars because everything was sorted at the end. First they sent me wrong car mats. Ordered for CHERY and received BYD mats. And staff at Arnold Clark refused to change them and blamed me for... See more

Company replied

Rated 5 out of 5 stars

The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to... See more

Company replied

Rated 5 out of 5 stars

I needed new fitted mats for my new car and as an Arnold Clark customer got a great discount. The mats arrived quickly but unfortunately didn't seem to fit correctly. I contacted autoparts and just a... See more

Company replied


Company details

  1. Auto Machine Shop
  2. also in
  3. Auto Parts Store

About Arnold Clark Autoparts

Written by the company

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Contact info

Looking for Parts?

Search for all your essential vehicle Parts & Accessories

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,403)

1,074 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service .

Top service .
And most importantly delivery on time.
I will not hesitate to order again from them.
Recommend

September 25, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Great news! Thanks for your kind review, Neculai!

Autoparts Team

Rated 5 out of 5 stars

Will check them out again

Fair pricing
Fast and well packaged del
Part of order was from a third party . No comms from them but did arrive later 👍🏽

September 25, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you! This is such lovely feedback!

Autoparts Team

Rated 5 out of 5 stars

very good service and price

September 24, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi David,

Thank you for taking the time to leave us a review. We're delighted to hear you were pleased with both the service and the price.

We appreciate your support and hope to assist you again in the future.

Autoparts Team

Rated 5 out of 5 stars

Premium oil at a budget price

Premium oil at a budget price. Easy to order and delivered on time. I would not hesitate to order from them again.

June 18, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Eddy,

Thank you for your fantastic review. It's great to hear that you found our oil competitively priced, the ordering process straightforward and the delivery prompt.

We're delighted you'd choose to order from us again and look forward to helping you in the future.

Autoparts Team

Rated 5 out of 5 stars

I was looking for a bulb holder for my…

I was looking for a bulb holder for my Audi a1. Their website said it would not fit my car, but it looked as though it would fit. I contacted them and they confirmed it would. It was dispatched quickly and fitted the part. Thank you.

September 23, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Nabeel,

Thank you for your review. We're pleased our team could help confirm the correct part for your Audi and that it arrived quickly and fitted perfectly.

It's great to hear the advice provided gave you the confidence to place your order. We appreciate your feedback.

Autoparts Team

Rated 5 out of 5 stars

An easy process to order a genuine item

An easy process to order the item required.
The delivery was made direct from the OEM manufacturer, so had confidence that the item was 100% genuine.

September 24, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Malcolm,

Thank you for your kind review. We're delighted to hear you found the ordering process easy and that receiving the item directly from the manufacturer gave you confidence in your purchase.

We appreciate your feedback and your custom.

Autoparts Team

Rated 5 out of 5 stars

Fantastic

Fantastic! Its the only way to give a review to this company.
I was under the illusion that my parts ordering would be troublesome and I was completly blown away with the knowledgeable staff, the reassurance I was given that the parts I needed would be the right ones and thay had them there and then.
I was in and out in minutes completely amazed at how easy the staff took my order for lots of items, produced them right away, and that was me. Everything I needed, in my hands, Done!
Highly recommended, I will be using them again.

April 16, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Stuart,

Thank you for such a brilliant review. We're thrilled to hear our team made the process quick, straightforward and hassle-free, while providing helpful advice and ensuring you received exactly what you needed.

Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

Autoparts Team

Rated 5 out of 5 stars

I needed new fitted mats for my new car…

I needed new fitted mats for my new car and as an Arnold Clark customer got a great discount. The mats arrived quickly but unfortunately didn't seem to fit correctly. I contacted autoparts and just a couple of days later the correct mats arrived, so although there was an issue this was sorted extremely quickly.

September 23, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Howard,

Thank you for taking the time to leave us a review. While we're sorry the original mats weren't quite right, we're delighted to hear the issue was resolved quickly and that the correct set was with you just a few days later.

We appreciate your understanding and are pleased our team could put things right.

Autoparts Team

Rated 5 out of 5 stars
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Christopher,

Thank you for your review. We're delighted to hear you were happy with the price and impressed with the speed of delivery.

We really appreciate your feedback and hope to help again soon.

Autoparts Team

Rated 1 out of 5 stars

Sent me the wrong parts twice

Sent me the wrong parts twice

September 23, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Ian,

Thank you for taking the time to leave a review. I'm sorry to hear that you received the wrong parts and can appreciate how frustrating this must have been, especially after it happened more than once.

If you haven't already been in touch, please contact orders@arnoldclark.com so we can investigate this further.

Autoparts Team

Rated 5 out of 5 stars

Good service 👍 good quality

Arnold clark well done 👏

September 23, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Umar,

Thank you for your kind review. We're delighted to hear you were pleased with the service and the quality of the parts.

Your feedback is greatly appreciated and will be shared with the team.

Autoparts Team

Rated 5 out of 5 stars

Excellent service ,great quality…

Excellent service ,great quality plates,Fast delivery.
Very pleased.

September 22, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi David,

Thank you for your fantastic review. We're pleased to hear you were happy with the quality of your plates and that they arrived quickly.

It's great to know the service met your expectations. We appreciate your feedback.

Autoparts Team

Rated 5 out of 5 stars

Great customer service

Great customer service, genuine OEM part, good price and fast delivery. Happy with my purchase. Would recommend.

September 21, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Lara,

Thank you for your wonderful review. We're delighted to hear you received great customer service, a genuine OEM part, and fast delivery at a competitive price.

Your recommendation means a lot to us, and we're pleased you were happy with your purchase.

Autoparts Team

Rated 5 out of 5 stars

Superb shopping experience from start…

Superb shopping experience from start to finish! The online ordering process was quick and easy, my order arrived promptly and everything was very well packaged. Excellent service and a smooth, hassle-free experience.

Thank you, Arnold Clark Auto Parts. I’ll definitely recommend you to others and will happily buy from you again!

September 21, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Toprak,

We're delighted to hear everything went smoothly from ordering through to delivery. Thank you for your recommendation and we look forward to helping you again.

Autoparts Team

Rated 5 out of 5 stars

Fast service and delivery

Fast service and delivery: would order again and recommend to anyone else

September 21, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Jameson,

We're pleased to hear you were happy with the fast service and delivery. It's great to know you'd order from us again.

Autoparts Team

Rated 5 out of 5 stars

Quick delivery and we'll packaged.

Quick delivery and we'll packaged.
Thanks

September 21, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Stuart,

We're pleased to hear your order arrived quickly and was well packaged. Thank you for sharing your feedback.

Autoparts Team

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery

September 21, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Paul,

We're delighted to hear you received great service and fast delivery. We appreciate your feedback.

Autoparts Team

Rated 5 out of 5 stars

Thank you very much

Thank you very much. Perfect service!

September 21, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Nikolay,

We're delighted to hear you were happy with the service you received. We appreciate you taking the time to leave a review.

Autoparts Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look