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Arnold Clark Autoparts Reviews 

3,403
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive pricing, and exceptional quality of the automotive parts and products available on the platform. Consumers note that the digital ordering process is remarkably smooth and straightforward, ensuring that necessary items arrive promptly and are always securely packaged to prevent any damage during transit. Some reviewers were not happy with receiving incorrect parts or ordering items that ultimately did not fit their specific vehicles properly. A few other people also felt that certain shipments experienced unexpected delivery delays or arrived with missing components.

What people talk about most

Delivery service

Consumers find delivery service to be extremely satisfying, highlighting fast shipping times, secure... See more

Product

Reviewers mention positive feedback about product quality and authenticity, with many consumers highlighting... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and good value... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many consumers praise the quick dispatch, easy... See more

Service

Customers consistently note positive experiences with service, highlighting great prices, easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... See more

Company replied

Rated 4 out of 5 stars

I gave 4 stars because everything was sorted at the end. First they sent me wrong car mats. Ordered for CHERY and received BYD mats. And staff at Arnold Clark refused to change them and blamed me for... See more

Company replied

Rated 5 out of 5 stars

The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to... See more

Company replied

Rated 5 out of 5 stars

I needed new fitted mats for my new car and as an Arnold Clark customer got a great discount. The mats arrived quickly but unfortunately didn't seem to fit correctly. I contacted autoparts and just a... See more

Company replied


Company details

  1. Auto Machine Shop
  2. also in
  3. Auto Parts Store

About Arnold Clark Autoparts

Written by the company

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(3,403)

1,074 reviews in the last 12 months

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Rated 5 out of 5 stars

really efficient delivery

really efficient delivery, well packed would use again

September 9, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi David,

Thanks for your review. We're pleased to hear your order arrived efficiently and was well packaged. We look forward to serving you again.

Autoparts Team

Rated 5 out of 5 stars

Fantastic service

Great prices free delivery and ease of returns.

September 9, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Graham,

Thank you for your feedback. We're delighted you were happy with our prices, delivery service and returns process.

Autoparts Team

Rated 5 out of 5 stars

Price and delivery service were very…

Price and delivery service were very good

September 2, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Ian,

Thanks for taking the time to leave a review. We're pleased to hear you were happy with both the price and delivery service.

Autoparts Team

Rated 5 out of 5 stars

Efficient and competitive.

Efficient and competitive.
Prompt delivery.

September 1, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Neville,

Thank you for your review. We're glad you found our service efficient and competitively priced, and that your order arrived promptly.

Autoparts Team

Rated 5 out of 5 stars
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Dean,

Thanks for your feedback. We're delighted to hear you found the ordering process straightforward and your delivery was quick.

Autoparts Team

Rated 4 out of 5 stars

No fuss

Delivered on time , no problems , good quality product.

September 8, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Jake,

Thank you for your review. We're pleased to hear your order arrived on time and that you were happy with the quality of the product.

Autoparts Team

Rated 5 out of 5 stars

Excellent Service

Product arrived in great time and condition.

September 8, 2026
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Reply from Arnold Clark Autoparts

Hi Susan,

Thank you for your review. We're delighted to hear your product arrived quickly and in excellent condition.

Autoparts Team

Rated 1 out of 5 stars

Could have bought cheaper on eBay

The car mats were not very good quality not what I expected could have got the same mats much cheaper on eBay and no
p & p mats in use now as it hasn't stopped raining so no refund
Mats were late in arriving got cancelled on day of delivery

September 2, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Michael,

We're sorry to hear that your experience didn't meet your expectations. We understand how disappointing it can be when an order arrives later than expected and the product isn't what you had hoped for.

We appreciate you taking the time to share your feedback, as it helps us understand where we can improve. If you'd like to discuss returning your order, please contact our team at orders@arnoldclark.com, and they'll be happy to help with the next steps.

Autoparts Team

Rated 5 out of 5 stars

Good price,fast delivery

Good price,fast delivery

August 31, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

This is what we like to hear, Stewart! Thanks for your kind review!

Autoparts Team

Rated 1 out of 5 stars

Awful service and piss poor courier

Item ordered and paid for.
Then next we hear is it on its way back to supplier as apparently DPD couldn't find the address..... Yet another courier managed to find the address the same day and delivered another item.
Then we get told it's up to 10 days for a refund....
Absolute joke.

September 7, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Tracie,

Thank you for your feedback. We're sorry to hear about your experience and understand how disappointing this must have been.

Our supplier uses DPD for deliveries, and unfortunately, on this occasion, the driver was unable to locate the delivery address, which resulted in the order being returned. We appreciate that this is frustrating, particularly as you were expecting your item.

Regarding your refund, the 10-day timeframe provided is the maximum time it may take to be processed once the return is received by the supplier. In most cases, refunds are completed much sooner.

Thank you for bringing this to our attention.

Autoparts Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Excellent product just a described.

August 31, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Louise,

Thank you for your review. We're delighted to hear your order arrived quickly and that you were pleased with the product.

Autoparts Team

Rated 5 out of 5 stars

Seat arona

Owen Wright helped me with the purchase of my car and his service was amazing would highly recommend.

September 3, 2026
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Reply from Arnold Clark Autoparts

Hi James,

Thank you for taking the time to leave a review. We're pleased to hear you had such a positive experience and appreciate your recommendation.

Autoparts Team

Rated 5 out of 5 stars

Best price around

Best price around, top class service,
Good as it gets, thank you .

September 7, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Chris,

Thank you for your fantastic feedback. We're delighted you found a great price and received the level of service you were looking for.

Autoparts Team

Rated 5 out of 5 stars

Great product and excellent customer…

Great product and excellent customer service

September 7, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Kamaal,

Thank you for your kind review. We're delighted to hear you were pleased with both the product and the service you received.

Autoparts Team

Rated 5 out of 5 stars

Superb/seamless experience.

Superb/seamless experience.

Ordered in the late evening of the day before arrived well wrapped up in sturdy box 2x5 litres of Shell Helix Ultra 5W30 C3 for an BMW X1..
Extremely fast delivery (for me) from North to South Bedfordshire!
Oil is genuine as genuine it can be; I used to buy from a different supplier, but from now I will buy from Arnold Clark certainly ..if the price is attractive. ;)

September 11, 2026
Unprompted review
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Great news! We're delighted with this feedback!

Autoparts Team

Rated 5 out of 5 stars

Very competitive pricing

Very competitive pricing. Speedy delivery with tracking availability.

September 4, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Great news! Thanks for your glowing review!

Autoparts Team

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