Artifact Uprising Reviews 134

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and creative design skills, making the process of creating photo albums and other products enjoyable and easy. Many highlight the high quality of the products, noting that the finished items are beautiful and exceed expectations, with the design services being particularly valued for their ability to bring visions to life and handle complex projects. However, some customers were dissatisfied with the product quality, specifically mentioning issues like poor printing, blurry photos, or blank cards. A few other people also felt that the user experience of the platform was not as intuitive or user-friendly as expected, citing limitations in editing tools and template options.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being patient,... See more

Product

People report positive experiences with product quality. Many customers are delighted with the final... See more

Service

Consumers find service to be positive, highlighting the team's professionalism and artistic eye. Many... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and seamlessness of the design... See more

Quality

Users describe positive interactions with quality. Many reviewers praise the stunning quality of the final... See more

Based on these reviews

Rated 5 out of 5 stars

Assembling my wedding album was a bit overwhelming, it actually took me 4 years to get around to it! Once I got started I worked with Leah Delaney via Artifact Uprising design services and she was inc... See more

Rated 5 out of 5 stars

The whole process was streamlined and easy for us to navigate. The designers were so incredibly helpful. Sarah helped navigate our preferences, and Maria curated and designed a gorgeous book that capt... See more

Rated 5 out of 5 stars

Your entire system is very well run. Sarah, the Acct Mgr, contacted me within a day and my friend had suggested I use the design services which I'm very glad I did. I knew which photos I wanted for... See more

Rated 5 out of 5 stars

I ordered a photo book from Artifact Uprising for my anniversary, and I’m absolutely obsessed with how it turned out! 💕 Paige Wagenknecht curated everything for me, and she was such a dream to work w... See more


Company details

  1. Photo Printing Service

Information provided by various external sources

Off Your Device, Into Your Life. We create custom photo gifts renowned for their premium quality and design.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

134 reviews

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Rated 5 out of 5 stars

AU is a Must for Wedding Memories!

The whole process was streamlined and easy for us to navigate. The designers were so incredibly helpful. Sarah helped navigate our preferences, and Maria curated and designed a gorgeous book that captured the joy and love on our wedding day. We're incredibly grateful to Maria and the whole team - they're dream makers!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

A Must for Wedding Albums

The whole process was streamlined and easy for us to navigate. The designers were so incredibly helpful. Sarah helped navigate our preferences, and Maria curated and designed a gorgeous book that captured the joy and love on our wedding day. We're incredibly grateful to Maria and the whole team - they're dream makers!

November 14, 2025
Unprompted review
Rated 3 out of 5 stars

My Experience with Artifact Uprising

As someone who has created over 100 photobooks across various platforms, I came to Artifact Uprising for the first time after it was recommended by a co-worker. We were making a special gift for another colleague, so I was eager to see how this platform compared to others.

I want to share my experience to help others make an informed decision before investing significant time into a project, especially if you’re considering Artifact Uprising for your next photobook.

What I Noticed About the Platform:
• I used Artifact Uprising specifically to create a photobook, and unfortunately, I found the tool less user-friendly than other platforms I’ve tried.
• Adding text to pages is clunky and not as intuitive as I expected. Navigating and editing text can be frustrating.
• You cannot delete photo placeholders, though it is possible to move them. This limitation made page customization difficult.
• The template selection is extremely limited. For example, there is no template for five photos on one page, and options for other photo quantities are also quite sparse.
• Customer service is restricted to email and chat. While representatives were polite, their ability to assist was limited—they seemed less familiar with the workings of their own platform than I would have hoped.
• Some functionalities don’t seem to work as advertised. I was unable to email myself a PDF proof of my project, and despite placing the order, no one has yet been able to resolve this or provide an alternative.
• Switching between product types is not possible mid-project. Unlike other platforms, you cannot easily move between similar products (e.g., changing from a hard cover photobook to a photo-wrapped hardcover), which I didn’t discover until I was already deep into my project.

Because it was my first time using Artifact Uprising, I didn’t realize these constraints until I had already invested substantial time and effort. While I suspect the final product quality will be excellent, I encourage others to consider whether the platform’s limitations and the effort required to complete a project are worth it for your needs.

Hopefully this detailed feedback helps others choose the right photobook platform for their project—especially if ease of use, flexibility, and responsive support are priorities for you.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Albums…

Both of the albums they created for me are beautiful. The photos I uploaded are very clear, and the format was great.
Both Leah and Sarah were a pleasure to work with-
Professional, patient, knowledgeable.
I highly recommend this company

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT EXCELLENCE ALL AROUND WITH MARIA'S GREAT ASSISTANCE!!

Our experience with your company was excellent thanks to Sarah's recommendation of our designer assistance from Maria ‼️She is absolutely delightful, dedicated, professional, knowledgeable, very customer friendly and a joy to work with in helping us as professional Interior Designers assemble and create our son and his wife's wedding album.
She made a huge difference in delivering more than I was concerned about in terms of quality and great interaction with very creative and critical designers as we are.
I was leery of doing this online but her tenacity and taste in the result made a 1000% difference.
I would highly recommend Maria in working with your company and thank her greatly.
My wife, Diane and I are grateful to Sarah for putting Maria together us.
High end album and 1st class quality!
A win-win all around.
THANK YOU AGAIN MARIA FOR YOUR MAGIC AND DEDICATED SERVICE TO ACHIEVE A SUPERIOR RESULT!
Warm wishes and thrilled with the outcome!
Peter Hurd
11/01/25

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Maria Doka

Maria Doka was a pleasure to work with. She is very professional in her overall demeanor and communication skills. Maria was extremely understanding of and attentive to our desire to create a product that addressed our personal design preferences. Her responsiveness via telephone (in addition to email) catered to our preferred method of communicating on a more direct and personal level. We had a most enjoyable experience in creating an heirloom album with Artifact Uprising. Maria was key in facilitating this. Thank you, Maria!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Maria was amazing

Maria was amazing. She was very patient with me and paid attention to every detail to make our 10 yr anniversary album perfect. Highly recommend!!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Such an easy and enjoyable process

Working with Leah was wonderful and made the process of designing our wedding album so easy! Our first draft was a great start, and from there she expertly applied all the feedback and adjustments to make our album absolutely perfect. She worked quickly and was so professional and kind. I'm so glad we used the design services to create our album :)

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

It was such a pleasure working with…

It was such a pleasure working with Moises. I truly felt overwhelmed at the beginning of the process to have to go through over 1500 AND put them together in a layout. Moises was able to capture our day beautifully through both the photos selected and the layouts he chose. I am very happy I chose to use this service.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Artifact Uprising albums are beautiful

Artifact Uprising albums are beautiful! The design team is amazing to work with in creating a beautiful album. Leah just finished my second album for my daughter’s wedding weekend. I am so happy with the results I highly recommend using them for all your photography needs.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Dr. Luis Jodar’s Retirement Album

A Shout-Out for Maria Doka at Artifact Uprising

I just have to say how awesome it was working with Maria from Artifact Uprising on Dr. Luis Jodar’s retirement album. Right from the start, Maria was super professional and really knew her stuff. She made the whole process easy and enjoyable, always paying attention to the little details and keeping me in the loop.
What really blew me away was her creativity. Maria didn’t just put together a bunch of pictures—she turned them into something special. The album looks absolutely beautiful and is so well thought out. It really captures Dr. Jodar’s legacy in a way that’s both heartfelt and stylish.
Maria listened to what we wanted, gave us great ideas, and made sure every part of the album was perfect. Her knack for blending creativity with professionalism took the project to another level.
If you need someone to help create a meaningful and stunning keepsake, Maria is the one to go to. The album she made for Dr. Jodar is something we’ll cherish for years. Big thanks to Maria for her amazing work!

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service imaginable

Worst customer service imaginable! I’ve written literally dozens of emails to get help and the customer service is shocking. They don’t ever fix the issues.

Also last Christmas all 6 of my books arrived very late despite me ordering before the cut off

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a photo book from Artifact…

I ordered a photo book from Artifact Uprising for my anniversary, and I’m absolutely obsessed with how it turned out! 💕 Paige Wagenknecht curated everything for me, and she was such a dream to work with. I sent her a bunch of (probably confusing) edits and notes about how I wanted the photos rearranged, and she somehow brought it all together perfectly. The finished book is beyond beautiful — exactly what I imagined and more. Thank you, Paige, for helping me create something so special!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

LOVE the Design Services

The design service was so helpful! I narrowed down my photos to 200 photos and then Leah from the Design Team layed it out perfectly! I only had very small tweaks I wanted made, otherwise the first draft sent to me was PERFECT!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Design Services Worth Every Penny!

My daughter’s wedding photographer posted a gallery of over 600 photos. It was overwhelming to sort through them to create an album with a coherent design so I purchased the design services and it was money well spent! Maria was amazing to work with: she captured the flow of the day in a beautifully designed layout, had a keen eye for detail to make sure each photo was properly placed in the layout and was incredibly responsive to my questions and revisions. Maria helped my daughter and me design 3 different albums (mine, hers and her in-laws) and we can’t wait to see the finished product!

October 13, 2025
Unprompted review

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