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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the prints, noting vibrant colors, stunning detail, and museum-quality results. Many people highlight the personalized service and attention to detail, making the entire process a positive experience. However, some customers also noted occasional issues with color calibration, specifically mentioning that white areas in their prints sometimes had a blue tint or appeared darker than expected.

What people talk about most

Quality

People report positive experiences with quality. Customers are consistently impressed with the amazing print... See more

Product

Consumers find product to be positive. Many reviewers are incredibly happy with their purchases, praising the... See more

Service

Customers had positive experiences with service. Many reviewers praised the exceptional customer service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the ChromaLuxe. Photo quality was excellent and both recipients were impressed and really liked their gift. Customer service was exceptional. They made sure the gifts arrived by Christmas ev... See more

Rated 5 out of 5 stars

Working with ArtisanHD was a great experience from top to bottom. As an illustrator who now works exclusively in the digital world, it was important to find a printer who could make the watercolor e... See more

Rated 5 out of 5 stars

I just received my print of the Tower Bridge from ArtisanHD, and I am absolutely blown away by the quality! From the moment I unwrapped it, I could tell this wasn't just any print. The colors are inc... See more

Rated 5 out of 5 stars

Artisan has been my goto for my printing needs. Customer service has been touch notch with Stephanie! The printing and shipping is A+ Thanks for all your support Cheers Joe Garza Photography


Company details

  1. Photo Printing Service
  2. Art Supply Store
  3. Digital Printing Service
  4. Media Company

Written by the company

Let our print experts at Artisan HD transform your photographs and digital artwork into stunning masterpieces on photographic paper, metal, plexiglass acrylic, canvas, and many other materials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

894 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good work

Very happy with my print. It was carefully packaged but I wish you hadn't used styrofoam.

January 4, 2023
Rated 5 out of 5 stars

I have been a photographer for over 70…

I have been a photographer for over 70 years. Some of my work is in the Center for Creative Photography in Tucson. I have worked both professionally as an advertising photographer and as a more demanding non-professional. I recently had the opportunity to have two black and white images reproduced by ArtisanHD that I was giving as gifts. Their work was superb. They were professional and easy to work with throughout the process. The finished product met or exceeded all of my expectations. I cannot recommend them highly enough.

December 30, 2022
Rated 5 out of 5 stars

Thank You Stephanie

Stephanie took the time to sit with me and help me with sizing and the different types of prints (acrylic/canvas). I didn’t have a very big order but she took her time with me and the end result was beautiful. Highly recommend this company!

December 12, 2022
Rated 3 out of 5 stars

Person to answer phone

1st time I called durning normal business hours, no one answered the phone left a message via voice mail no return call. The website would not all me to select the size I needed. I called again in a few days and the person I need to speak with was on the phone. She returned my call in 2 days. Informed me the web site was experiencing problems and just put the size needed in the notes. It was such long process to get this photo done. I have been using ArtisanHD for 10+ years and have never experienced customer service of such a poor level. Everyone was nice not sure why I experienced this however other than the delay my customer received the print and she was very happy with it.

December 14, 2022
Rated 5 out of 5 stars

Incredibly helpful

I contacted Artisan HD before ordering and got a second opinion on what I should get, they were extraordinarily helpful and the print looks great (aside from some minor errors on my end). I'm so happy with it i am even shipping it out to a friend as a gift for the holidays.

December 2, 2022
Rated 5 out of 5 stars

You will not be disappointed!

I accidentally clicked the wrong shipping method and they made time to notice and correct it. The piece was made in a reasonable amount of time, and when I received the canvas print it FAR exceeded my expectations. I was nervous based on cheaper things I had seen, but the work done by ArtisanHD was well worth the money. I will definitely use their services again!

November 16, 2022
Rated 5 out of 5 stars

Great service

It had been a while since I had ordered any printing, so I needed to be reminded of the technical requirements, and at one point I had to submit an updated photo after my client requested some minor changes. The staff, specifically Stephanie, have always been patient and helpful. My client was very pleased with the canvas print he commissioned.

November 3, 2022
Rated 5 out of 5 stars

The quality of the print was good

The quality of the print was good, even for their cheapest option (which was also very reasonably priced). Shipping happened quickly, and it was well packed. Will be using them again in the future and on more expensive prints, with confidence they will do a great job.

October 25, 2022
Rated 5 out of 5 stars

Top Company & Customer Service

I have used Artisan HD for various photographic print projects over the years and they never disappoint. Their products always come packaged meticulously and above industry standards. If there is ever an issue, they will help to resolve whatever issue it is, professionally and promptly.

October 24, 2022
Rated 5 out of 5 stars

I needed help…

I was experiencing difficulty online with the sizing of my photos. I wrote to Artisan HD and received a response within a day from Stephanie Joyce. I stopped in to Artisan HD and was able to meet with Stephanie. She assisted me immediately. The finished products were beautiful.

October 12, 2022
Rated 5 out of 5 stars

Overall very pleased

First time I used ya'll for any kind of printing. I was a little put off by lack of updates especially since it shipped later than expected but have to give ya'll 5 stars. I'm very happy with the results.

October 18, 2022
Rated 5 out of 5 stars

I started using this company early…

I started using this company early 2022, apposed to my local vender. Obviously it's a little less convenient but the service level and quality of product is well worth forfeiting the benefit of local service.

October 1, 2022

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