Dear Artknit, I love your brand and products. Thank you! I find you show integrity with your aim for sustainable, high quality and (relatively) affordable clothing. It has become rare to find compan... See more
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Artknit Studios connects you with the best Italian makers. By combining natural fibres, timeless designs and enduring craftsmanship, we offer you better products made in a better way at the lowest environmental impact.
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Replied to 62% of negative reviews
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I adore this line
I adore the natural dye, hand knit wool sweater I picked up in the Rome store in September. It’s been in heavy rotation as it’s fitting in both casual wear around the house days and out for evening comfortable elegance.
I love the soft feel and structure which is lose but not sloppy.
I’m certain I’ll be picking up more items, as this brand is very aligned with my values and their quality is outstanding
very prompt
very prompt, friendly and accurate customer service. products are great and very nice quality.
Wonderful nice wool so soft and…
Wonderful nice wool so soft and comfortable!
Great company and incredible quality
I initially had an issue with the delivery going to Australia. The customer support was extremely helpful and quick to follow up with getting the package redirected. It did overall take quite long to arrived which was disappointing but my husband loved the sweater(quality and design is top notch). He wants his whole wardrobe to be Artknit now.
Excellent product at the right price…
Excellent product at the right price delivered with seamless customer experience

Reply from Artknit Studios
Artknit is a business that does simple things well…
Artknit is a business that does simple tings very well.
By simple I refer to the fact that the garments are the basics that we should all own.
The quality is excellent, and the price point is appreciably less than the equivalent for a "Brand".
What should never be overlooked is their championing of small, local producers, and their approach to sustainability.
They are just very good!

Reply from Artknit Studios
it's nearly perfect
I had the merino wool jacket over three years on my wishlist and finally decided to buy it, even though the price point was something that holded me back as a student. after feeling the fabric and seeing how lovely it was packed, I felt instantly in love with the quality and am looking forward to purchase my second jacket hopefully next year. what I noticed after wearing it for two weeks now is the slight peeling that is occuring which is normal for the wool fabric, but it was not this fast for another brand I own.

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I am extremely satisfied with the…
I am extremely satisfied with the jackets and sweater I purchased both for the quality and the cut. excellent value for money.!

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Highly recommend
I'm absolutely in love with this linen-cotton blend top! The fabric is incredibly soft and breathable, making it perfect for warm weather. The cut is flattering and the length is just right. I've received so many compliments on it! I especially loved how the garment came with a handy storage bag, which is perfect for keeping it wrinkle-free while traveling. Highly recommend!

Reply from Artknit Studios
Great Experience
Your great support and the fast delivery to my location was more than enough to be honest!
Also, the great quality of your clothes is amazing. For sure I will buy some more clothes from you soon, thank you!

Reply from Artknit Studios
Élégant craftsmanship and designExcellent product quality
Excellent product quality, packaging and customer service. Good sizing advice. I bought a dark navy polo and beige, buttoned waistcoat. The quality of workmanship and fabric is outstanding and the design very elegant. Absolutely nothing to fault!

Reply from Artknit Studios
Great quality products
Great quality products, and rapid delivery. Really like this brand - open a store in London????

Reply from Artknit Studios
Good clothes, terrible customer service
I bought because I like their values and the clothes look good. But had a terrible customer experience. Item got delivered to a wrong address and Artknit customer service didn't support by issuing a claim to the courier or requesting the courier to ship the item to my home. Very disappointed that this good looking business is not supported by an adequate customer service. Will not buy again until they do not fix their processes to serve the customer.

Reply from Artknit Studios
Disappointed with Delivery Handling
I ordered a gift from ArtKnit - for home delivery to Luxembourg, but the courier mistakenly sent it to a parcel shop that is an hour away from my home.
For days, we tried to discuss arranging delivery to our home address after paying the shipping fee. However, ArtKnit didn't take accountability for the shipping mishap and opted to play it safe. After several days of back-and-forth, we were informed that the item is being sent back to Italy.
As a frequent customer, this experience is a letdown, especially since having it shipped back to Italy instead of simply redelivering it to my home address by car seems contrary to their environmental responsibility.

Reply from Artknit Studios
A great new brand to try out
It's a new brand for us and we were very pleased with the quality, cut and material of the items we selected.

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Reply from Artknit Studios
Beautiful product the jacket which I…
Beautiful product the jacket which I ordered for my wife. She wanted sth like that made of cotton, and she found it in your shop. My wife is happy with the jacket.

Reply from Artknit Studios
No refund after returned items
Returned items two weeks ago (tracking says delivered two weeks ago) and sent two mails asking for the refund status but never got any response. Opened a fraud claim now with Amex. Disappointing.

Reply from Artknit Studios
Reasonable price, great quality
I’ve made already two orders, and more than satisfied. Great quality for the reasonable price. What I want to highlight is the packaging- so much attention to the details, I believe that’s what makes your customer loyal to the brand. Special thanks for guiding how to take care of my knit
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