ARTSABERS Reviews 

No words can express the joy received when I obtained the banana lightsaber

2025-05-15 Afternoon
Finally got an email and confirmed the order
and will see if the product will ship to my home or not - will update u all

2025-05-15 Mornig:
Purchased on tuesday night May 13 from Canada and showed order # and will send confirmation to email and also asked to click to reset password and after click nothing had happened and no confirmation send until today May 15 and use the same link to check the status of the order - guess what - no order # and called bank and bank said money had been paid!!!
Emailed support on Tuesday and got replied on Wednesday and said will resent the confirmation # to email but wait for 1 day - until today - no email
Is it take a whole day to sent?
I am wondering now if this web site is legit or even this company??
Just send another email with the photos that I cropped from the web site to them and see if there are any reply - if not for my child, I will never buy anything from a site that I dont know
Now I will wait and see and would like to share with you all......

I purchased the Setelle Shan staff from Artsabers back in February of this year, and I’d like to share my experience. The shipping was quick. I received the saber within a week and a half, shipped from Hong Kong. Out of the box, one of the hilts buttons were defective. I contacted Artsabers requesting help. Their responses would come once every 24 hours or so. They sent me instructional videos so I could try to fix the saber myself. After disassembling the saber, I discovered that the upper portion of the chassis, which has the button board, was defective. A piece of plastic had broken off from the inside along with the retention screw that holds this part of the chassis in place. I took videos of this, and sent them to Artsabers. Again, having to wait 24 hours for a response, they sent me a photo of the chassis asking me to look for missing screws. At this stage, I requested an exchange, or a refund. They did not respond this time. So, I left a comment on a review of this specific saber. The YouTuber was kind enough to contact Artsabers on my behalf. i did not ask him for help, but he did anyway. I received an email from Artsabers informing me that they would send a new chassis. This of course would require me to re wire the top part of the chassis to the emitter. In my opinion, this was unacceptable. I responded requesting an exchange. Their response, again a day later, provided me with contact information for a repair man. They do not pay for shipping. So I had to ship my saber off to have it repaired. It was just returned to me the other day, after a month turn around. Not once during my email exchanges with Artsabers did they apologize, or take accountability for their defective product. Not once. If it hadn’t been for a kind YouTuber, I would have been stuck with a $350 paper weight. What do you guys think of this? Based on my experience with Artsabers, I would not recommend them. Thumbs down.

My first order of 2 lightsabers, placed a few months ago, arrived fairly quickly. However, the gyroscope in one broke after just a month. Their support has been completely silent for an unacceptable amount of time and refuses to respond.

Second issue: after they updated their website, they wiped out all order history along with old accounts. They flat-out refused to restore anything, showing zero respect for their customers.

Another issue: due to a glitch on their site (which they fixed within 30 minutes), I was able to apply multiple coupons and place an order for $0. I received full order confirmation. A few days later, they canceled it without any explanation. Instead of owning their mistake and standing behind their system failures, they chose to silently delete the order like nothing happened.

This company clearly has no integrity, no accountability, and no respect for its customers. Avoid them unless you’re ready to waste your time and money.

After having a positive experience ordering from Artsabers, I was contacted with an offer to leave a review on a few sites with proof to get a free mystery lightsaber. I saw the offer and said sure, I'll leave a review detailing my experience which was, apart from wrong information regarding a question and long shipping time (which was disclosed to be fair) positive.
They asked me to leave a review on Trustpilot, Google, Froms and Facebook, which I did, and sent them the submission proof on their review and company mail. No response for 10 days until I said I would go public with our exchange, when they responded by telling me to send them my full name, shipping address and phone number. That was on April 29th. Today is May 24th and I have sent them multiple mails trying to reach them to no response, giving them the benefit of the doubt that they would deliver on their promise.

I have no problem with me not getting the free lightsaber, I don't care about it, but it is the principle that infuriates me to no end. Why promise something that you will not deliver on. Maybe they think people will forget and leave the positive reviews, and I am here to warn people not to leave them as they will get NOTHING!

Worse than that, it is their abhorrent costumer support that bothers me. They did absolutely nothing to help a costumer that did not spend a small amount of money on their merchandise, actively ignoring me contacting them about something THEY SENT ME.

Also the merchandise they sell is probably not theirs as I have suspicions they are dropshippers which doesn't make them stand out in the slightest in the current market.

I would recommend shopping in an alternative lightsaber shop, as they will deliver, but if any service is needed, it will be wrong or non-existent.

I own six lightsabers - everything from Master Replicas, Disney, Saber Forge, and a few others I don't remember. My new Artsabers Obi-Wan is by far my favorite and brightest of them all. Even in daylight it looks amazingly true to the movies! It is super easy to navigate all the features once you learn the few steps of how to manipulate it. I love the different ignition choices and blade colors, as well as the funky ones that do a wild rainbow effect. My favorite is burst ignition with the green blade - it's amazing!! The saber itself it pure beauty and has a super solid build. It runs on a standard Lithium Ion battery (I think) like those that come in a vape mod. It also a plethora of sound fonts that are movie accurate, along with some really wild sounds!! The volume is adjustable from low to high and also muted, which is very handy. In my pictures I used my 2nd brightest saber - my Kylo Ren - and you can see my Artsabers just beats it on everything brightness-wise and color-wise. By far and away, my Artsabers Obi-Wan is the best "bang for the buck" sabers I have owned in 20 years of saber collecting!! Do yourself a favor and pull the trigger - you won't regret it!!

Super good service! Responded almost every email I sent! Arrived on time! The two and a half weeks delivery time was tiny bit over time and felt like years, but it’s worth it! Buy lightsabers from here!

Perfect product, ad descrived, arrived on time

Honestly what made my experience great is that A saber that I was going I purchased got lost in transit, I contact Artsabers and *Boom*. I get updated and now i dont have to worry about it at all.

I am very pleased with the quality of the light saber that I ordered. I have heard about a lot of different companies that resell and drop ship sabers from overseas, and I was a little skeptical of that, but let me say that Artsabers did a great job! I plan on ordering more from them in the future. May the Force be with you.

Just re-editing, as I’ve now received a replacement blade due to a broken one being delivered. Took a while, but happy that they sorted it.
Will happily buy from them in future.

Bought my first neopixel lightsaber from ARTSABERS and I gotta say that they were a really great company to buy from.
Would recommend using them.

I like the quality of the build on theses dual sabers. They sound and function perfectly. I've been banging them around to see how they hold up and so far, so good.

Such an awesome lightsaber!
If you are on the fence about buying one of these, go for it! You will be so impressed. Hilt looks great, everything arrived in pristine condition, Very fast shipping to Australia, tracking was accurate and installed with very high end electronics among the custom lightsaber community.
10/10 very well done.
May the force be with you.

DON´T BUY FROM ARTSABER. The service is terrible, one of the most bad services which I experienced in the last several years and this even under new management. They delivered a wrong lightsaber and nobody of Artsaber is willing to help even they just ignore the mails. In the meantime I found out, that Artsaber is just a dealer somewhere (a drop-shipper), collecting orders to high prices (yes, very high, you can get this saber for much less from other drop shipper) and then the customers get the delivery from China. Beside this they are criminal acting because they claim to be a company in UK which IS NOT the case!!! Also DON´T BELIEVE THAT ALL COST ARE PAID - IT IS NOT !!! even some bloggers on youtube claim this too (even they know the truth). My order was over 800 USD and because over 800 USD I must pay additional a duty.

Awesome saber very happy I made this purchase lights and sounds are amazing.

Items were as described, and fast shipping.

Having the charging port inside the handle with exposed electrical seems like a bad design. Scared I could short it out every time I need to charge it.

I love my lightsaber. It makes me feel like a real Sith Lord. Artsaber has done well. I would definitely recommend them for a lightsaber.

Saber actually cooler in person well worth the purchase