I had an overall positive experience with Artsabers. The product quality is excellent — everything works perfectly, and the build feels solid and well-made. You can tell that attention was gi... See more
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ARTSABERS is dedicated to crafting sabers for enthusiasts just like you. Transparency is one of our core values. We invite you to share your genuine feedback on our Trustpilot page. We value your opinion and thank you for being a part of the ARTSABERS community.
United States
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Replied to 71% of negative reviews
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This was my first Saber. I love the options on the saber. Lot’s of colors and sounds to choose from. Fantastic packaging and fast shipping is always appreciated.
Lightsabers work great, SD card was corrupted when I took it out to change the sound fonts but after a quick email I was sent the default files again so that wasn’t an issue. Only thing unexpected was the shipping time; took about two weeks to get here and 7 to 8 days to ship.
Because I know that the saber I bought is available from other sites I want to review ArtSabers and their customer service.
I ordered this not realizing it was not stock they kept on hand. At first, I thought it would take for ever to receive. However, from the time I submitted my order I had my Saber in hand 12 days later, from Hong Kong. I was very surprised how quickly it showed up with free delivery and no extra express costs. The case and packaging was great, and the acrylic stand is very nice. Now, this is where things get interesting. This sound board is the SNV4 Pro and has Bluetooth. However, I could not get it to pair with my phone, wifes phone, or tablet. After a few emails with ArtSabers they sent me a new core. I should also mention that even without pairing with my phone, the saber works perfectly. Gestures and buttons all perform great. Once I did have a new core the Bluetooth works.
Thanks ArtSabers for the great customer service and the quick response given the 8 hour time zone difference.
The Saber, I got a Satele Shan Saber, and I love it. The feel of the hilt of the saber is great. It has a satisfying tactile feel to it and it’s comfortable to just hold it and feel the etching. For spins, it can dig into your skin a little, gloves may be advised. But I prefer to not use gloves. It’s balance well with a blade and spins are easy to accomplish. Sound is good and easy to hear.
wow is this thing amazing! i’ve collected sabers from disney but this just blows them all away. not only is the saber great the customer service is also top notch. I will definitely be buying more
I have bought many items from them and they are all amazing. My most recent was the saber protective case with lockers.
I love this lightsaber! The handle is clean, the blades are more sturdy than I thought, and the sound effects are just perfect. And last but not least, I love the case it comes with, perfect for protecting the saber. Can't wait to practice with it more!
Artsabers is one of the most trusted saber company,there quality is unsurprised fine craftsmanship,very othentic looking and never any problems,I give Artsabers a 5++++ rating, never go wrong with them.
You should buy from Artsabers. The entire time it was being delivered they notified me and it only took 5 days to deliver. When it came it had everything that it came with and the lights and sounds were great.
I’ve ordered the Dark saber from Artsabers. It came very quickly, fast shipping fair price and customer service on the top.
Great looking saber, however delivery took longer than expected. Fantastic quality and not too difficult to dismantle and reassemble.
The interaction with the company and delivery was smooth and fast. Quality of the sabers we got are incredible. Kids love them.
Having affordable high quality product varying in detail. Ships fast and product is packaged well.
New products showing up like the Darth Revan helmet.
Would love to have more accessories in the future ;)
The saber was easily assembled. It's durable I throughly enjoyed the reality that this product brings to life. The audio and the choice of colors was.
The lightsabers looks really realistic and amazing I can’t wait to buy more
This lightsaber screams childhood like never before. It is amazing with different colors snd sound fonts. The best lightsaber I ever had!!!!!
It was simple and easy to buy a lightsaber. Also decently affordable especially for the high quality.
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