I’m extremely grateful to Kartik for his outstanding help in finding and booking my flight tickets. He was very kind, patient, and helpful throughout the process. He took the time to understand my nee... See more
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Read verified reviews from ASAP Tickets customers to find out how we treat clients and deal with different situations or issues. Feel free to share your review about ASAP Tickets to help other travelers to make a well-thought-out purchase decision!
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1000 N West Street, Suite 1200, 19801, Wilmington, DE , United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from ASAP Tickets
The service was very detailed with consideration for my needs. Thank you

Reply from ASAP Tickets

Reply from ASAP Tickets
I have used them for several trips. There have been very few issues.

Reply from ASAP Tickets
Very knowledgeable very kind n express herself very good

Reply from ASAP Tickets
Danilo had been very helpful excellent customer service, very professional

Reply from ASAP Tickets
Very helpful friendly agent. I will use her again in my future flighs!

Reply from ASAP Tickets
Patient as had problem with credit card putting purchase on hold. Waited while it was sorted.

Reply from ASAP Tickets
The operator was so patient with me. He is the kindness person I ever came across given my inability to complete my booking with my grand daughter. He lasted over one hour and went over and over with me even when I was getting frustrated. God bless workers like him. The world needs more like him. God Bless and thank you

Reply from ASAP Tickets
It was a great experience to have someone like Mystogan. Very patient ! He’s a great agent.

Reply from ASAP Tickets
ASAP agent booked a flight through a country that required transit visa. The Agent did not mention any need for transit visa. The country that needed transit visa wasn’t my original destination, but was a point of 3 hours overlay to change planes.
I did not find out about the transit visa requirement until I got to the airport to board the plane. The Airport immigration refused me boarding because there were no transit visa for the transit location.
I feel that the agent should have mentioned necessity for a transit visa. Rather, they were more eager to make a flight ticket sale and then screw up the customer.
Upon reaching out to ASAP, they claim “no refund “ for a service I was not able to use due to their own error and not investigating transit visa requirements.
ASAP tickets has the potential of doing better if transparency and communication is improved. There are lots of Shady employees and foolish add ons that they make you buy.
I am very disappointed with the ASAP ticket experience.

Reply from ASAP Tickets
The agent, Ancy, was patient, knowledgeable, and assertive without being pushy, explaining all the different things I should consider and making my decision. I found them quite helpful, which is not always the case with telephone agents.

Reply from ASAP Tickets
He is very helpful, patience and understanding.

Reply from ASAP Tickets
The agents were really great very interactive, friendly and helped me all the way.

Reply from ASAP Tickets
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