Ascent BPO Services Pvt. Ltd. Reviews 13

TrustScore 4 out of 5

4.2

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Company details

  1. BPO Company

Written by the company

Ascent BPO is a professional outsourcing and call center service provider committed to delivering reliable, scalable, and cost-effective business solutions. We specialize in inbound and outbound call center services, customer support, telemarketing, lead generation, and back-office operations for businesses across various industries. Our mission is to help organizations enhance customer experience, improve operational efficiency, and drive growth through high-quality service delivery. With a skilled team of trained professionals, we focus on maintaining strong communication standards, quick response times, and customer satisfaction. At Ascent BPO, we believe in transparency, ethical business practices, and long-term client relationships. We use modern tools and technologies to ensure seamless service execution and data security. Our team is dedicated to understanding each client’s unique requirements and delivering customized solutions that align with their business goals. We continuously strive to maintain high performance standards and adapt to evolving industry trends. Our vision is to become a trusted global outsourcing partner known for quality, reliability, and innovation. Whether you are a startup or an established enterprise, Ascent BPO is committed to supporting your business with efficient and professional outsourcing services.


Contact info

4.2

Great

TrustScore 4 out of 5

13 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Nice experience working here

Nice experience working here. Management is helpful and the inbound process runs efficiently. Recommended for job seekers.

March 24, 2026
Unprompted review
Ascent BPO Services Pvt. Ltd. logo

Reply from Ascent BPO Services Pvt. Ltd.

Thank you for sharing your experience! We’re glad to hear that you had a positive time working with us and found the management supportive. It’s great to know our inbound process met your expectations. Your recommendation means a lot, and we wish you continued success in your career!

Rated 5 out of 5 stars

Good environment's a best place of new joiners and…

It's a best place of new joiners and the management is very cooperative. I learned a lot of things here and the colleagues are very kind and we'll behaved.

March 21, 2026
Unprompted review
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Reply from Ascent BPO Services Pvt. Ltd.

Thank you for your wonderful feedback, Pihu Singh! We're glad to hear that you had a positive experience with our work environment and supportive team.

Rated 1 out of 5 stars

Very bad experience and management ,hr, director also bad ye log harresment karte hai

maine is company pe ek month se uper job kiya aur tl vipintomar ne mujhe dusri ladki se pitwaya jo tl hai bo bohot batamiji hai ladki ko galat najar se dekhta hai aur rakhta hai ye log bacho ki salary bhi kat lete hai management jo hai ek ka chor hai ye sare review jo hai ye khud company walo ne dale hai sare review jo hai ye khud company walo ne dale hai Meri bhi salary nhi di aur soside karne ke liye ye log majboor karte hain employees koYe dekho maine ek month se upper job kiya mere ko peetwaya tl vipintomar ne muskan se aur muskan ko terminate karne ke bad bhi usse job pe rakh uski salary di meri abhi tak nhi ayi mamla 2december 2025ka time 5:45se 6:15ke bech ke maine oops manager senior manager hr sab log the kisi ne kuch nhi bola uss ladki aur director manager bhi available the inlogo ne mujhe soside ke liye majboor kiya mere saath bohot bataimiji kari maine first time job ke liye ayi bhi to ascent mai mujhe meri salary di jayeLook at this:

I worked for more than one month. I was beaten through Muskan by the TL Vipin Tomar. Even after terminating Muskan, she was kept in the job and her salary was paid, but my salary has still not been paid.
The incident happened on 2 December 2025 between 5:45 PM and 6:15 PM. At that time, the OOPS Manager, Senior Manager, HR, and others were present, but no one said anything to that girl. The Director and Manager were also available there.
These people mentally harassed me and forced me towards suicide. I was treated with extreme misbehavior. This was my first job, and when I came to work for the first time, I faced all this harassment at Ascent.
I only want my salary to be paid.I worked at this company for more than one month, and TL Vipin Tomar got me beaten by another girl who is also a TL. That girl is very rude. He looks at girls with bad intentions and keeps them around.
These people also deduct employees’ salaries. The management is completely corrupt. All the reviews posted about this company have been written by the company people themselves.
My salary was also not paid, and these people force employees into situations that push them towards suicide.

December 2, 2025
Unprompted review
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Reply from Ascent BPO Services Pvt. Ltd.

We always strive to maintain a respectful, safe, and positive work environment for all our employees. In line with our company policies, the use of inappropriate language, involvement in disputes with colleagues, or any behavior that disrupts the workplace is taken seriously.

In this situation, certain actions during working hours—such as inappropriate language and conflict with co-workers—unfortunately affected the overall office environment. After carefully reviewing the matter, appropriate action was taken in accordance with our company guidelines.

As part of our commitment to maintaining a healthy and professional workplace, a decision was made to relieve the individuals involved from their responsibilities, in line with our zero-tolerance policy.

We believe in fairness and professionalism, and our actions are always focused on ensuring a positive environment for all team members.

Rated 1 out of 5 stars

Epic Fail: The Brutal Reality of AscentBPO

We engaged this call centre to provide us with 2 telemarketers. After the first two days, one of the callers quit their business and no replacement found, the other telemarketer booked 30 appointments for us and only 2 showed up! They asked for 70,000 INR payment upfront and now have stopped answering our calls. Very unprofessional company. If you are considering this company for outsourced services then save yourself the trouble and look elsewhere

October 13, 2023
Unprompted review
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Reply from Ascent BPO Services Pvt. Ltd.

Dear Blake,

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused and for not meeting your expectations.

At Ascent BPO, we are committed to maintaining high-quality service standards along with strict compliance to ethical and data usage policies. During the course of the project, we encountered certain challenges related to the data provided, which did not fully align with our compliance and ethical guidelines. This created limitations in executing the campaign effectively as per the expected standards.

That said, we acknowledge that our communication and handling of the situation could have been better, and we truly regret any frustration caused.

We would still like the opportunity to review this matter in detail and find a possible resolution. Kindly share your project details or connect with us at[ info@ascentbpo.com,] so our senior team can assist you further.

We value your feedback and are continuously working to improve our processes and client experience.

Rated 5 out of 5 stars

I would recommend everyone for Ascent…

I would recommend everyone for Ascent Book because for their best data entry projects services.

May 3, 2019
Unprompted review
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Reply from Ascent BPO Services Pvt. Ltd.

Thank you for your kind words! We’re glad you had a positive experience with our data entry services. Your recommendation means a lot to us.

Rated 5 out of 5 stars

I have taken a project from this…

I have taken a project from this company 5 months ago. Very much satisfied with the services they provided. Staff is so helpful and supportive. i can recommend this company, if someone wants to start a business.

May 3, 2019
Unprompted review
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Reply from Ascent BPO Services Pvt. Ltd.

Thank you for recommending us! We’re happy to hear that our data entry solutions met your expectations.

Rated 5 out of 5 stars

Best Services Data Entry Service Providers @ Non Voice Process

Offline Data Entry projects are a significant part of our outsourced non voice projects. data entry projects is a common practice among many global organizations in recent years. It is a perfect match for all your Data Entry works Needs. In many cases, large business organizations outsource the service to reduce some workload to focus more on other important business activities. By outsourcing offline data entry services most companies get benefits by reducing costs, high work efficiencies and can concentrate on their core competence.

February 17, 2017
Unprompted review
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Reply from Ascent BPO Services Pvt. Ltd.

Thank you for your valuable review! We’re delighted to know you found our services reliable and helpful.

Rated 5 out of 5 stars

this is a good place for works

i have take a projects so i cab tell you services is very good

September 3, 2016
Unprompted review
Ascent BPO Services Pvt. Ltd. logo

Reply from Ascent BPO Services Pvt. Ltd.

We truly appreciate your feedback! It’s great to know you’re satisfied with our services. Looking forward to serving you again.

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