Ase Reviews 

4,833
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Ole was my advisor, and helped me an immense amount. He is funny, calm, and super helpful. Also I landed my job within 2 months of meeting him, I can recommend him, without a doubt.

Rated 5 out of 5 stars

I got cold-called by the single most delightful young man by the name of Tobias. He was kind, knowledgeable and put up with the string of nonsense that passes for conversation from me. He was great a... See more

Company replied

Rated 5 out of 5 stars

I had a great experience during my transition between jobs with ASE. I had Marianne as my advisor and her input on my CV, choice of jobs and Cover Letter has made a great impact on my job sear... See more

Company replied

Rated 5 out of 5 stars

I met my case manager for the first time today in office based in Holbæk. Marriane was heart warming and welcoming from the beggining. I had many questions and it has been answered in no rush. The act... See more

Company replied

Company details

  1. Labor Union
  2. Income Protection Insurance Company

About Ase

Written by the company

Ase er en politisk uafhængig a-kasse og fagforening, 100% ejet af vores medlemmer - og åben for alle faggrupper.
Men vi er meget mere end det. Vi er et fællesskab – bygget på ansvar, faglighed og viljen til at gøre en forskel for hinanden.

Vi er der for dig, når du har brug det, med:
- en stærk a-kasse.
- en handlekraftig fagforening.
- en lønsikring, der giver dig ro i maven.

Vi skaber tryghed i virkelige livssituationer

Når vores medlemmer kontakter os, står de ofte midt i en svær situation: en opsigelse, en konflikt, en livskrise, sygdom eller usikkerhed om fremtiden. Derfor handler vores arbejde ikke kun om regler og rettigheder – det handler om at være til stede med reel hjælp, når det gælder.

Vi tager ansvar for den måde, vi møder mennesker på. Det betyder, at vi lytter ordentligt, giver klare svar og følger op, når der er behov.
Vores medarbejdere ved, at god rådgivning starter med forståelse og respekt.

Ase tilbyder

Written by the company

A-kasse fra 560 kr./md.
Vi hjælper dig med dagpenge, ferie- og sygedagpenge, efterløn og jobsøgning. Ase a-kasse giver dig stor økonomisk tryghed. Vi støtter ingen politiske partier, men fokuserer kun på at hjælpe dig.
Fagforening kun 74 kr./md.
Vores fagforening tilbyder rygdækning i forbindelse med hele din ansættelse - fra start til slut.
Lønsikring fra kun 54 kr./md.
Med en Ase lønsikring får du mulighed for at supplere dine dagpenge. Du kan nu vælge den lønsikringspakke, der passer bedst til dig. Vælg selv hvor meget du vil have udbetalt, og få ro i økonomien. Du får bl.a. adgang til psykologhjælp, Lægehotline, og et personligt sparringsforløb med en karrierekonsulent.
Specielt til selvstændige
Har du egen virksomhed kan du tilvælge produktet HR Jura, som rådgiver omkring personalejura og hjælper med rekruttering. Det giver dig adgang til ekspertviden og personlig sparring med specialister inden for både IT, HR, digital marketing, revision og erhvervsjura.

Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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4.1

All reviews

(4,833)

570 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't make a deal with them

Don't make a deal with them. I paid around 1.5 years, and when I was unemployed they said there is no benefit I can have with. I will cancel my deal with them but there is no contact email adress on their website. That is funny :)

January 6, 2025
Unprompted review
Ase logo

Reply from Ase

Hi Erman
We always try to help our members the best way we can. I am sorry if that was not your experience. If you want to leave Ase here is at link from our website: https://www.ase.dk/udmeld

Best regards
Søren, Ase

Rated 5 out of 5 stars

I'm new

I'm new, but I hope everything will be ok!

December 10, 2024
Ase logo

Reply from Ase

Hi Gaberiela

Thank you for your review! We’re happy to have you with us and will do our best to ensure everything goes smoothly. Don’t hesitate to reach out if you need any assistance!

Kind regards
Line, Ase

Rated 1 out of 5 stars

Alt alt & mere til.

November 26, 2024
Unprompted review
Ase logo

Reply from Ase

Hej Bastian. Jeg er lidt i tvivl om, hvad dit budskab er. Men hvis du mener, at Ase hjælper dig med alt alt og mere til, så findes der her på Trustpilot også 5-stjerner 🤩
Venlig hilsen
Søren, Ase.

Rated 5 out of 5 stars

A good Akasse

A good Akasse

Ase has been a good safety net for me and everyone I have been in contact with at ase has been wonderful and extremely helpful. A huge thank you to Marianne who has made this experience perfect amazing at always being there for me when i have needed it!

November 20, 2024
Unprompted review
Ase logo

Reply from Ase

Hi Rico

Thank you so much for sharing your experience! We're delighted to hear that Ase has been a dependable support for you and that our team has made a positive impact.

It's wonderful to know that Marianne has been there for you when you needed her - she'll be thrilled to hear your kind feedback.

Wishing you all the best, and we truly appreciate having you with us!🌟

Kind regards
Line, Ase

Rated 5 out of 5 stars

Sinna Hedevang

Sinna Hedevang! very supportive and welcoming! we all wish to be like her.! she was encouraging, loving and most important understanding. wish her all the best

November 4, 2024
Unprompted review
Ase logo

Reply from Ase

Hi Tanvir

Thank you so much for your kind words about Sinna Hedevang! We're thrilled to hear that her support, warmth, and understanding made such a positive impact.

We'll be sure to pass along your well wishes to her - she'll be delighted to know she made a difference!

Kind regards
Line, Ase

Rated 5 out of 5 stars

Ole has been amazing on helping me to…

Ole has been amazing on helping me to get back to the working market. He has been patient on showing how to think for interviews and how to represent ourselves.

Thank you and keep up the good work.

October 28, 2024
Unprompted review
Ase logo

Reply from Ase

Hi Jorge

Thank you for your kind words! We're thrilled to hear that Ole has been a great support in helping you re-enter the job market.

It's wonderful to know that his guidance on interview preparation and self-presentation has made a difference for you. We'll be sure to share your feedback with him, and we're here to continue supporting you on your journey.

Keep up the fantastic work, and best of luck!

Kind regards
Line, Ase

Rated 5 out of 5 stars

fast and friendly service

September 16, 2024
Ase logo

Reply from Ase

Hi Krystian

Thank you so much for your kind words! We're delighted to hear that you experienced fast and friendly service. Providing efficient and welcoming assistance is always our goal, and we’re glad we could meet your expectations.

Kind regards
Line, Ase

Rated 5 out of 5 stars

Super will see

Super will see

September 10, 2024
Ase logo

Reply from Ase

Hi Radu

Thank you so much for your review and the 5 stars 🤩Should you need any help in the future, we are here for you!

Kind regards
Line, Ase

Rated 5 out of 5 stars
Ase logo

Reply from Ase

Hi Rafaela

Thank you so much for your review! We're thrilled to hear that you had a very good experience. We appreciate your kind words and hope to see you again soon! 😊

If you have any more comments or suggestions, please feel free to share them with us!

Kind regards
Line, Ase

Rated 5 out of 5 stars

recommend

A very nice conversation that helped me understand many things that will help me in the future, a nice conversation in which you could feel the interest in help

August 27, 2024
Ase logo

Reply from Ase

Hi Weronika

Thank you for your wonderful review! It's great to know that the conversation provided clarity and useful insights for your future. We're always commited to being supportive and attentive to your needs.

Kind regards
Line, Ase

Rated 5 out of 5 stars

Quick and detailed help

I bought a kasse and salary insurance from ase and they were very helpful and calmly answered my questions

August 6, 2024
Ase logo

Reply from Ase

Hi Jubin

Thank you so much for your review! We're thrilled to hear that you had a good experience with our services. It's great to know that our team was able to provide you with quick and detailed help 😃


If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help!😊


Kind regards
Line, Ase

Rated 1 out of 5 stars

I am disgusted

After paying into Ase's A Kasse for many years, I found myself in the situation, were I was VERY unfairly dismissed from my job.
It was a very clean cut situation(too long to write), and after 8 months employment, I was not even given an "opsigelsesbrev".
Ase's legal department were not even willing to hear my side of the story, talked to my employer, and accepted everything HE said.
I was rudely spoken to, had emails & messages ignored, and basically called a liar.
The legal dept showed me no sympathy or understanding. I lost 125,000kr in salary, and have had to take out a loan to enable me to live.
Having spoken to my own lawyer, he is of the opinion that I WAS unfairly dismissed, and doesnt understand the treatment I have recieved from Ase.
Years of loyalty to Ase, and when I REALLY needed them, they did this to me.
I AM DISGUSTED.

May 16, 2024
Unprompted review
Ase logo

Reply from Ase

Hi David,

I'm sorry to hear about your experience, and this is very atypical for us here at Ase. We strive to assist our members within the framework of the law.

I would like to hear more about your experience and investigate further. Could you please write to me at feedback@ase.dk with your name, email, and phone number?

Kind regards,
Jane, Ase

Rated 5 out of 5 stars

Ase is great!

July 18, 2024
Ase logo

Reply from Ase

Hi Shakib

Thank you for the positive feedback! We're thrilled to hear that you've had a great experience with Ase. Please, don't hesitate to contact us, if you have any questions in the nearest future 😊

Kind regards
Line, Ase

Rated 5 out of 5 stars

Good service

Good service

July 5, 2024
Ase logo

Reply from Ase

Hi Mitko

Thank you so much for your review and for giving us 5 stars! We're thrilled to hear that you are happy with our service. If you ever need any further assistance, please don't hesitate to contact us😊

Kind regards
Line, Ase

Rated 5 out of 5 stars

Problem Solved

The problem I mentioned here before has been resolved. I thank the ASE team for their attention to the problem I mentioned.

May 21, 2024
Unprompted review
Ase logo

Reply from Ase

Hej Deniz
Jeg er ked af, at du har denne oplevelse, og det er meget atypisk for Ase, da vi bestræber os på at hjælpe vores medlemmer på bedste måde inden for loven.

Lige nu er der ferietid, og specialisten inden for dette område er på ferie. Du hører fra os, så snart personen er tilbage. Der går ca. 3 uger.

Har du kommentarer eller spørgsmål inden da, venligst kontakt mig på feedback@ase.dk.

Venlig hilsen
Jane, Ase

Rated 5 out of 5 stars

very good

they make it all easy specially for foreigners who don't speak danish

July 1, 2024
Ase logo

Reply from Ase

Hi Diego

Thank you so much for your review.

I am delighted to hear that you found everything good, and that we were able to make it all easier for you. It can sometimes be hard as a foreigner who doesn't speak Danish, so I am happy to hear that wasn't a problem for you.

If you have any questions regarding unemployment insurance or other things, don't hesitate to contact us😊

Kind regards
Line, Ase

Rated 1 out of 5 stars

Rude operator calls me in middle of my work

Rude operator calls me in middle of my work and when I answer and ask them to speak English they hang up on me. Please train your employees to show respect for fellow human beings.

May 29, 2024
Unprompted review
Ase logo

Reply from Ase

Hi

I am sorry to hear, that you've had this experience. All our operators are able to help out in english.

I would like to know more about what happened. So if I could ask you to send me your contact info on feedback@ase.dk with I will get back to you.

Kind regards
Brian, Ase

Rated 1 out of 5 stars

Cheaters! Signed me up without my consent and sent me bills for smth I never asked for!

Cheaters!!!
They signed me up to the a-kasse without my consent.

I have been called from Ase today for marketing purposes. They have asked me million questions about where my a-kasse is now, etc etc. Then I agreed that they will send me the offer to my email and I will take a look into if I want to sign up or no. As soon as they hang up the phone I get a bill for the monthly subscription to the a-kasse and confirmation emails that I am now signed up to the a-kasse. What the f??? Cheaters! I never asked for this! I did not give my consent!

Amongst the questions was also "do you live alone or do you have a husband" with following comment "how can that be that a woman like you is alone"wha the f???

Ase, if you are reading this, STOP SCAMMING PEOPLE AND SIGNING UP WITHOUT THEIR CONSENT!

May 9, 2024
Unprompted review
Ase logo

Reply from Ase

Hi Aida

I apologize for this. This isn't the sort of experience what we aspire to give our customers, when we reach out to them.

I have been in touch with a colleague, who have been trying to contact you about this. I really hope, we get in touch with you. If you want to set us a certain time, that we can talk, let me know on feedback@ase.dk, so we can sort everything out.

Kind regards
Brian, Ase

Rated 1 out of 5 stars

no interest in members, false information from client service (kundeservice) your fault if they give you bad information and you fallow them. no way to dispute your claim personaly only mesaje

on 15 April i called to say i don´t feel good and i will have a visit to doctor what i should do. The customer service say that she will live a note and i don´t have anything to do. Saturday i was get an e-book letter that i was unregister from job center. I call Monday Ase and the personal from client services tell me that is my fault because i don´t book a meeting and i can´t cancel any meetings doesn´t matter the reason. then i make claim and get the same answer , they can do nothing because i was unregister from job center. and no one talking about client service not doing their jobs. i was unregister from job center 19 april (friday) i get the message thet i was unregister saturday 20 april.

April 21, 2024
Unprompted review
Ase logo

Reply from Ase

Hi Radu

Sorry for the late reply, but I wanted to let my colleague talk to you first. As I've understood, it was a misunderstanding, and everything is sorted out. Is that correct?

If this isn't your perception, please let me know on feedback@ase.dk.

Thanks :)

Kind regards
Brian, Ase

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