Assetchemist 

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Rated 5 out of 5 stars

Brilliant Service, very efficient company, some pharmacies make you feel like youve done something wrong my ordering certain meds, 99% of people really need medications on a regular basis and this... See more

Rated 2 out of 5 stars

I'm leaving 3 stars as at the moment, I don't want to give 1 (for many reasons), normally would give full. Placed an order 7 ish yesterday. Selected next day. Normally I would hear by early afternoo... See more

Rated 5 out of 5 stars

I ordered antibiotics on Thursday the 10th March and received them promptly on Friday 11th March!!! I was extremely grateful to the pharmacist who took the time to take the phone to me before I ord... See more

Company replied

Rated 5 out of 5 stars

I have been using *Asset Chemist* for several years now & they are outstanding ! My orders are always accurate & arrive promptly usually with a personal note thanking me for being a customer... See more

Company replied

Company details

  1. Pharmacy

Information provided by various external sources

At Asset Chemist Pharmacy we have friendly, helpful staff and you can be assured of an excellent level of service. Our facebook page aims to provide you with health information to keep you informed of all the current health campaigns and other promotion and offers that are happening in-store.. Our consultation room and pharmacist is available for any private health matter that you wish to discuss and is also used for our wide range of health services If you come into the pharmacy with a regular or an acute prescription, and you wish to have any further information on your illness or your medication, we will be only to happy to print a relevant free information sheet while you wait. Alternatively, for people with Internet connections,mobile and tablets you may simply log on to this website for all the help you could need in one place and easy to understand explanations of common illnesses. Our website is suitable for iphones and android phones. Our repeat prescription ordering system is also fully computerised, so that we can keep track of when the prescription was ordered, when it was collected form doctor surgery and if there were any problems (such as medication being disallowed by doctor), in which case we will try to contact you to let you know Become a fan of Asset chemist and you will have a chance to enter our regular free draws Asset chemist now offer online doctor consultation on many common conditions on Mens health Erectile dysfunction (impotence) premature ejaculation (PE) Hair loss (alopecia) Womens health Postpone of menstruation ( period) oral contraception emergency contraception (ellaone) Treatment of cystitis (water infection) Smoking cessation (champix) weight loss (orlistat- xenical) asthma treatment cholesterol treatment maleria treatment, travel medicine skin disorder dermatitis , eczema and psoriasis minor infections Vet prescription You can place your prescription order on our website, assetchemist.co.uk , #yourlocalpharmacy .


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

An excelllent.services.
Very quick delivery with no hassle.

May 16, 2016
Unprompted review
Assetchemist logo

Reply from Assetchemist

Dear Andy

Thank you for your positive review

Rated 5 out of 5 stars

Excellent service

Always found Asset chemist to be trustworthy and approachable-very easy transaction with fast delivery .Will certainly use this service again .

May 14, 2016
Unprompted review
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Reply from Assetchemist

DearCarol

Many thanks for your positive review

Rated 3 out of 5 stars

Great company but terrible website problems.

Asset Chemist is: Respectable, Reliable Products, Customer Service (Julie) is great. She always gets in contact to try to remedy any problems that may have taken place.
Website: Always problems with checkout and removing products from basket. However, the "New Website" is much better and more products available. You can delete orders/items from basket. But the worst ever when purchasing. Upon wanting to complete my orders I kept being rerouted to the previous page for prescription, etc. It took for ever to place the order and pay? Other than that glitch, I continue to shop even with the hassle. At least you know what you are receiving and the safety and surety of professionalism far out weighs the negative.

May 14, 2016
Unprompted review
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Reply from Assetchemist

Dear Taz

Thank you for your comments - The site is experiencing teething problems at the moment which we are working on to make this more user friendly

regards

Rated 5 out of 5 stars

Efficient

Very happy with service will use again

May 13, 2016
Unprompted review
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Reply from Assetchemist

Dear Mr Robinson

Thank you for your positive review

Rated 5 out of 5 stars

Good Service

I am amazed at the adverse comments here. I have been ordering from Asset Chemist for about three years. In that time I have had nothing but good, quick, courteous service from them.
When I have telephoned them, I think it has been Julie I have spoken to, I have been treated with politeness. When I couldn't obtain a certain brand name of capsule it was suggested I could get the same prescription with another brand name and it was cheaper as well.
To me the treatment I have had fro Asset Chemist is FIVE STAR.

May 13, 2016
Unprompted review
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Reply from Assetchemist

Dear Paul

Many Thanks for your positive review

Rated 5 out of 5 stars

Best Pharmacy

Friendly contact, fast delivery, reliable, nice service, uncomplicated.

May 12, 2016
Unprompted review
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Reply from Assetchemist

Dear Sonia

Many Thanks for your positive review from one of our valued customers

Rated 5 out of 5 stars

Good, efficient service

Having used Asset for a number of years, I have found them excellent in response and efficient for delivery. Nothing more to say, can't ask any more.

May 12, 2016
Unprompted review
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Reply from Assetchemist

Dear Gary

Many Thanks for your positive review from a valued customer

Rated 5 out of 5 stars

online help with problems

I have a really bad advanced tooth/gum infection,can't get registered with a dentist and needed antibiotics to get infection under control before something serious happened, asset chemist were brilliant, prompt ordering and delivery,i would recommend them,i hope i don't have to use them again,but if i did , i would do in a heartbeat,great service, thank you asset :)

May 11, 2016
Unprompted review
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Reply from Assetchemist

Dear Sir

Many Thanks for your positive review

Rated 1 out of 5 stars

Paid for next day delivery and not despatched 3 days later

I bought my item on Friday at 1:00 and have still not received it. It is showing as pending and has been since Friday. I paid £7.95 for next day delivery, what a joke. I also can't contact them through there site as it says there is a problem so they can't be contacted. I think this is a scam website!

May 10, 2016
Unprompted review
Rated 2 out of 5 stars

Next day delivery is not 2 day delivery. Late dispatch.

I ordered an antibiotic under prescription.
I paid extra for next day delivery. I ordered at about 7 am in the morning.
The medicine was dispatched the FOLLOWING day at 11 am, which means I received it 2 days after ordering (with Royal Mail signed for).

I emailed Asset Chemist and, not having received a reply, I left them a voicemail. No one ever got back to me.

May 10, 2016
Unprompted review
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Reply from Assetchemist

DearGiada

We do apologise for the oversight on our part - this actually went ordinary post instead of next day. we have refunded you the extra £4.20.

regards Julie

Rated 4 out of 5 stars

Great

Good service took a little longer than I thought

May 9, 2016
Unprompted review
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Reply from Assetchemist

DearCustomer

Thank you for your positive review

Rated 3 out of 5 stars

Terrible Website

great range of products
very good product information
Fast delivery
Terrible website

May 6, 2016
Unprompted review
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Reply from Assetchemist

DearEamon

We do apologise for the experience you had with the new website - we are having teething problems at the moment which we are working on

regards

Rated 5 out of 5 stars

My experience.

I've never had a problem with ordering or receiving my much less costly medication than I can get at home!

May 5, 2016
Unprompted review
Rated 1 out of 5 stars

Awful service

Terrible company. Just so people are aware I had an up to date prescription that was completely over looked and I was told I hadn't sent in a prescription. I was then told it was not a repeat prescription when it WAS a repeat prescription!! And then they respond to me by blaming me! I have never in my life had a company treat me in this manner

May 4, 2016
Unprompted review
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Reply from Assetchemist

Dear Angela

I am sorry you feel this way.

As you are aware you were trying to use a prescription that you had used before that had no repeats on. I had to call your vet to confirm the medication and that you were to order a new prescription from them.

They informed me that you had not had a new prescription since November 2015 ??

We are a High street chemist and we are not in the habit of supplying medication without a prescription as we value our company. I also apologise if you feel we were rude although I can not see that asking for a valid prescription warrants that. you have ordered from us before.

regards Julie

Rated 5 out of 5 stars

Exceptional

Very easy to use the website, very easy to complete the consultation and very quick and easy payment system. Prescription arrived very quick, recorded delivery. Much simpler than trying to get a doctor's appointment. Thank you

May 4, 2016
Unprompted review

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