Assistenzaelectrolux Reviews 1

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

ATTENZIONE!!

ATTENZIONE!!! 1 stella solo per la celerità con la quale siamo riusciti a concordare la data dell'intervento (altrimento anche 0 sarebbe stato sufficiente). Piano cottura Elettrolux di 6 anni a gas 5 fuochi con 3 fuochi che non mantengono la fiamma ed il piezo rimane incantato. Al primo contatto telefonico mi viene comunicato che il diritto di chiamata in caso di mancata riparazione è 40€, altrimenti veniva incluso nella stessa. Il tecnico che viene a ritirare il piano mi comunica un preventivo approssimativo (3 termocoppie 3 spartifiamma, catenaria, 3 manopole e kit viti) di 130-150€ al massimo. Viene smontato il piano e richiesto un acconto sulla riparazione di 50€. Ricontattato dopo 2 gg e mi viene comunicato un preventivo di 390€ (nuovo costa circa 520€). Non faccio procedere e per la restituzione mi viene detto "quando passeremo in quella zona" sicuramente non entro un paio di giorni. Vado a recuperare di persona il piano richiedendo la differenza tra accontro e diritto chiamata che NON mi viene restituito. POCO SERI! POCO CHIARI! POCO PROFESSIONALI! ATTENZIONE!

January 22, 2024
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