Do not purchase from this company - well that’s if you want to see your goods, you have paid for! I did all the chasing to see where my order was a week later, i emailed and then tried to... See more
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See what reviewers are saying
Order my items but then I was sceptical because I didn't check the negative reviews till after I ordered. But everything has gone smoothly and I'm really happy with the transaction, I ordered on Sater... See more
Company replied
Been going into the beauty and hair wearhouse for many years it’s always pleasure to visit everyone is always very helpful Denise it’s amazing always there to help whenever you need her even tho she’s... See more
A lady from Aston and Fincher sent a text to my phone to let me know some items were out of stock and would I like to replace with anything else or a refund. Never had that from previous suppliers. F... See more
Company details
Written by the company
Aston and Fincher, trade professional hair and beauty wholesale supplies since 1959.
Contact info
Pavilion Drive, B6 7BB, Birmingham, United Kingdom
- 0345 201 0825
- businessservices@astonandfincher.co.uk
- www.astonandfincher.co.uk
3.6
Average
137 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aston & Fincher consistently provides…
Aston & Fincher consistently provides excellent service with friendly and knowledgeable staff who are always ready to help. They maintain a well-stocked inventory, ensuring you get what you need without delay. I've never been disappointed and highly recommend their fast delivery and reliable service.
October 26, 2024
Unprompted review
Always a good reliable service
October 25, 2024
I never shop anywhere else fast…
I never shop anywhere else fast delivery and great company
September 24, 2024
Staff always friendly and helpful and…
Staff always friendly and helpful and never a long wait to get services the best thing about this brand is no matter what you need always in stock
October 1, 2024
Unprompted review
Great service and has all the stock you…
Great service and has all the stock you could ask for.
September 30, 2024
Unprompted review
Always go above and beyond to help
Always go above and beyond to help
Us !
September 30, 2024
Unprompted review
Excellent service
Excellent service, friendly staff, always well stocked!
September 27, 2024
Unprompted review
Always so welcome and helpful!
September 26, 2024
Unprompted review
100% recommended
Every time I visit this store the customer service is amazing, the staff are very knowledgeable and extremely helpful. I highly recommend this store.
September 25, 2024
Unprompted review
Good range of products and a good price
August 27, 2024
The Hara Gel Training Course was quite…
The Hara Gel Training Course was quite good and informative, the training room was nicely setup, we had an excellent educator - Gill, she was amazing and also a big thanks to Jack for organizing the training for us and made sure we had all we needed for a smooth training experience…already looking forward to my next training with Aston & Fincher.
July 29, 2024
Unprompted review
5* for customer experience
The website is great and has a lot of high quality brands.
I’ve recently had a problem with my order and Abbie from Customer Care sorted it out immediately - 5* service all around!
July 18, 2024
Unprompted review
I always find whatever products i need…
I always find whatever products i need . Costumer services is really good
Delivery is fast
June 24, 2024
Whenever you visit the Covntry store…all staff is very nice,helpful and welcoming.is
Whenever you visit the Covntry store Manger Jason and his team always welcomes and always there to help with big smile.
June 5, 2024
Ordered online - cancelled without explaination or communication
Ordered online. recieved invoice and confirmation but no products. I had to chase the team only to be told they had refunded the order - no explaination as to why I didn't get my good or why they didn't communicate to me that the order would not be processed. terrible service. won't bother again - so many other companies that do what they do better.
January 5, 2024
Unprompted review
Disappointed
2nd time I've ordered using the online store not going to local branch both times received broken damaged products , yes they replaced them but the second time the replacement products they sent were also damaged highly disappointed won't be ordering online from them again
January 25, 2024
Excellent service
Always receive products promptly and when they are vat free it s an extra bonus !
January 25, 2024
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