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AsWeMove Reviews 82

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional comfort, quality, and durability, often describing them as feeling like a "second skin" and lasting for years. The customer service is frequently highlighted as outstanding, with many people appreciating the prompt, helpful, and efficient responses to any issues or questions. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing difficulties with the return process. A few people were dissatisfied with the product's fabric, finding it too thin and transparent, and mentioned that sizing can run small, leading to an uncomfortable fit.

What people talk about most

Product

Clients share positive opinions on product quality and comfort. Many reviewers praise the "second skin" feel,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlight the quick, easy, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the products for being the best,... See more

Order

Users describe ambiguous interactions with order. While some customers praise the ease of reordering and the... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

I have replaced all of my underwear with aswemove. I needed an overhaul of my underwear drawer and as soon as I put my first pair to test I was hooked. Second skin is exactly what it is. There are a t... See more

Company replied

Rated 5 out of 5 stars

I’m so glad to have the opportunity to review AsWeMove. I’ve been a longtime fan, and honestly, I’m surprised by some of the comments here about things being difficult. My experience has been the... See more

Rated 5 out of 5 stars

Great product, great colors, great customer service. At this point, I think I own, like, 50 pairs! Any issue I've had, which are few and far between, has been handled beyond my satisfaction.

Company replied

Rated 5 out of 5 stars

I first bought some underwear from as we move about 5 years ago. They are the primary underwear, they last long and maintain their shape and hold wear after wear, wash after wash. By my estimates, I'v... See more

Company replied


Company details

  1. Underwear Store
  2. Activewear Store
  3. Clothing Store
  4. Men's Clothing Store
  5. Sportswear Store
  6. Sportwear Manufacturer

Written by the company

AsWeMove creates next-generation essentials designed for movement, comfort, and durability. Every piece is engineered to feel weightless while delivering consistent support, wear after wear. We focus on refined design, high-performance materials, and customer support that stands behind every product.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
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2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I never received my order

I never received my order. Pretty big failure.

April 3, 2026
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Reply from AsWeMove

Thank you for your recent review. We’ve taken a closer look at your case and noticed that an incorrect shipping address was entered during checkout, which can sometimes happen when using autofill methods. Our team is already in contact with you and will continue working with you to make this right.

Rated 5 out of 5 stars

Outstanding company

Outstanding company. Best customer service Ive ever interacted with. Also the most comfortable underwear I've ever worn. Not always the most supportive but they are my go to relaxing pair. I bought extra and wear them to bed every night. Like being on a cloud.

April 14, 2026
Unprompted review
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Reply from AsWeMove

Hi Jesse. This means a lot to the team. Glad they’ve become your go-to for winding down and that cloud-like feel is exactly what we’re aiming for. Totally hear you on the support side as well. Some of our styles are intentionally built to prioritize that ultra-light, relaxed feel, especially for lounging and sleep. If you ever want to balance that comfort with a bit more structure for daytime wear, the Aspire line is a great option to explore. Thanks again for the kind words and for making us part of your nightly routine.

Rated 5 out of 5 stars

Received my order and sizing was off

Received my order and sizing was off. Reached out to aswemove and they rectified right away. The customer service was fantastic and can’t wait to have the correct sizing to review the underwear themselves!

April 7, 2026
Unprompted review
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Reply from AsWeMove

Thank you so much for sharing this! We’re really glad our team could get things sorted quickly for you. Getting the right fit makes all the difference, and we can’t wait for you to try the correct size. Looking forward to hearing what you think once you’ve had a chance to wear them.

Rated 5 out of 5 stars

Exceptional customer service

AsWeMove provides an exceptional customer service experience. I was so grateful for quick attention and a speedy resolution. They honestly should teach a course on how to treat customers, and I am guaranteed to be a repeat customer.

April 8, 2026
Unprompted review
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Reply from AsWeMove

This truly means a lot—thank you for such thoughtful words. We care deeply about making every experience a great one, so hearing this is incredibly rewarding for our team. We’re grateful to have you with us and can’t wait to have you back again.

Rated 5 out of 5 stars

Seamless return on a purchase

Seamless return on a purchase. Love the product and ended up ordering more of the dominate line.

April 10, 2026
Unprompted review
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Reply from AsWeMove

So glad to hear your return was seamless—that’s exactly how it should feel. Even better that you’re loving the product and came back for more from the Dominate line. Welcome back.

Rated 5 out of 5 stars

Bought the recover Aero Briefs as a…

Bought the recover Aero Briefs as a potential replacement for the old Jockey boxers that I have slept in forever...UNBELIEVABLE experience! Awesome fabric that loosely molds to your body, no bunching of fabric or too much fabric to get twisted up while you sleep....phenomenal choice for rest or sleeping. I will be buying more soon and also trying some of the other products as well. BTW AWESOME customer service as well.

April 6, 2026
Unprompted review
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Reply from AsWeMove

Hi Kevin. This is exactly what we designed Recover for—effortless comfort that disappears on the body. Glad to hear it’s delivering a better sleep experience without the bunching or bulk.

Appreciate the kind words on our team as well. We’ll be here when you’re ready to explore more.

Rated 5 out of 5 stars

An Exceptional Company

As We Move is an exceptional Company! Their Policies, Procedures and especially their People are all outstanding. I made my first purchase on January 5, followed by a couple additional purchases.Later, I discovered that a couple parts of my purchases were not what I wanted. My mistake. It took me some time to realize my mistake, and when I reached out to AWM to help me correct them, they were so helpful and thoughtfull that is my pleasure to share it with you, now.
You are doing business with a terrific Company. A Company that cares about their Customers as much as they care about their Business. The way they handled my dilemma was Thoughtful, Professional, and Executed with great Caring; steadfast in their efforts.

Not only are their Products Outstanding, They are too! Thank you As We Move.

March 24, 2026
Unprompted review
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Reply from AsWeMove

Hi paul. Thank you for taking the time to share this—it means a lot. Mistakes happen, and we’re always here to make things right in a way that feels easy and considered.

We’re glad our team could support you through it and that the experience reflected what we stand for. We appreciate you being with us.

Rated 5 out of 5 stars

First and foremost the product is…

First and foremost the product is amazing!! The fit is exceptional and it truly fits like a glove. I don’t see myself ever ordering anything else. Second the customer service was the best. I ordered another pair then decided to add one more to my order. In order to get the discount I needed to cancel And add both under one order. KJ made that happen in record time

April 11, 2026
Unprompted review
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Reply from AsWeMove

Appreciate you sharing this. That second-skin fit is exactly what we’re after—no distractions, just pure comfort.

Glad KJ could step in and get everything sorted quickly. We’ll be here when you’re ready for the next pair.

Rated 5 out of 5 stars

A 6-month review in synopsis of customer service

The first purchase these underwear and November of last year and was immediately amazed by how comfortable they were. I love the fact that they didn't have any seams that try to dig into you. On a super hot Alabama day you can still feel breeze in your undercarriage. That was really the "ah moment for me."
Well after a few months I noticed that one of my pairs starting to get where it would get twisted around and kind of bunch up on me. Honestly I thought I'd screwed them up somehow maybe I stretched him out somehow or did something wrong to him and the other day I started looking at them rude well and I realized that they didn't have the same hemming around the legs like all the other pairs I have and I thought holy crap I bet that's why they bind up on me! Is it my next thought was immediately oh man I wish I noticed this like when I first got them cuz there's no way they're going to exchange them for me now it's been 6-7 months. But I figure well I might as well ask. So I composed an email took some pictures of the problem pair in comparison to the other pairs. Explain the situation and how long it had been. I kind of thought Im probably not going to hear back from them. Big surprise though less than a day later I got an email back and they told me they were on the way. That simple. No charge. This was the easiest exchange of ever done in my life! No hassling no begging I didn't even have to break out a fake tears! That was two days ago maybe 3 days ago and my new pair will be here tomorrow. Thank you aswemove!

April 9, 2026
Unprompted review
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Reply from AsWeMove

This seriously made our day—thank you for taking the time to share it. That “ah moment” you described is exactly what we’re chasing with every pair, so hearing how well they performed for you (even on those Alabama heat days) means a lot. We’re also really glad you trusted your instinct and reached out about that one pair. What you noticed with the leg finish is a great catch, and while issues like that are rare, it’s exactly why we’re here—to make it right without turning it into a process. Comfort should stay consistent across every pair you own, and we’ll always stand behind that. Appreciate you being part of this with us.

Rated 5 out of 5 stars

Feels great to wear.

Overall their underwear is extremely nice. They feel great to wear, are supportive, and very comfortable. Their warranty and customer service team have been very good and very pleasant to deal with.
The only downside I've found is that certain styles of their underwear don't fit as well after long enough use. However I figured out which ones pretty quickly and now I just get the styles that I like the most.
The only bad reviews I've seen for aswemove have been regarding their thin fabric or that the underwear feels too tight the first time they put it on. If you read any of the information on their website though that is already extremely clear. If you don't like thin underwear then just don't buy these. They have next to nothing feel which is great.

April 12, 2026
Unprompted review
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Reply from AsWeMove

Really appreciate you taking the time to share this and for calling out both the highs and where things didn’t quite hold up the same over time. It’s great to hear you’ve found the styles that work best for you—that’s exactly how most people end up building their rotation since each fabric and construction can feel a bit different in wear. Longevity and consistency are something we’re always refining, so feedback like this helps us keep pushing that forward. Also glad you mentioned the initial feel and fabric—our goal has always been that barely-there, second-skin experience, and it’s definitely a different take compared to traditional underwear. Thanks again for sticking with us and for being so thoughtful in your review.

Rated 5 out of 5 stars

This is a great product but nothing is…

This is a great product but nothing is perfect. However, great customer service brings a company closer to perfection and AsWeMove has proven to me to have a customer service support team that is unmatched! Keep up the great work!!

April 12, 2026
Unprompted review
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Reply from AsWeMove

Hey JCruz. Really appreciate you saying this. We know we’re not perfect yet, but that’s exactly why we put so much focus on showing up for our customers when it matters. Hearing that the support team made that difference for you means a lot to us. We’ll keep pushing to get better across the board—thanks for being part of it.

Rated 5 out of 5 stars

Great service, great product

If you read reviews of AWM you’ll find overwhelming praise for the comfortable, purposeful underwear. They are expensive, but age well and after wearing for a couple years I’ve found them more of an investment in comfort; the support and disappearance of my underwear made me aware of some sensory issues with bunching of boxers and poorly fitting cheaper underwear.

Also, maybe more importantly, support staff is quick, efficient and solve every problem. Most recently Akie, someone in the customer service dept. Fixed a problem that was completely of my making. Thank you all at AWM.

If you’re on the fence just try a pair of whatever style you’re most comfortable with. Read reviews for sizing suggestions from other customers, and buy a darn pair.

April 8, 2026
Unprompted review
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Reply from AsWeMove

Hi R! This means a lot—thank you for taking the time to share such a thoughtful perspective. It’s great to hear how the comfort and support have held up over time and become something you can genuinely rely on day to day. That “disappearing” feel is exactly what we’re aiming for, especially for anyone who’s dealt with the constant distractions of traditional underwear. Really appreciate you calling out the team as well—Akie will be glad to hear that. We’re always here to make things right, even when life happens. Thanks again for being part of AsWeMove and for encouraging others to give it a try.

Rated 1 out of 5 stars

Their products are of terrible quality

Their products are of terrible quality, I will never waste my money on them again.

April 11, 2026
Unprompted review
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Reply from AsWeMove

Hi Gustavo, we really appreciate you taking the time to share this. We took a look at your conversation with our customer care team and saw that your experience there was rated 5-stars, so we were a bit surprised to see the 1-star review here. From what we can tell, it looked like everything was resolved and handled by the end of the exchange, but if that’s not the case, we definitely want to understand more. Please let us know if something still feels off—we’re here to make it right and ensure your experience matches what you expect from us.

Rated 5 out of 5 stars

Great underwear

Great underwear! Fast shipping, the $20 priority shipping came next day just in time for my vacation 🤭

April 9, 2026
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Reply from AsWeMove

So glad you loved them! 🙌

And yes—that $20 priority shipping really comes through when you need it 😄 Perfect timing for your vacation! ✈️🌴

Rated 5 out of 5 stars

Quick and easy customer service was…

Quick and easy customer service was great

April 3, 2026
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Reply from AsWeMove

So happy to hear that! 😊

We’re glad everything was quick and easy—and that our customer service delivered!

Rated 5 out of 5 stars

Outstanding product

Outstanding product. Quick, efficient shipping, and handled a return very well.

April 1, 2026
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Reply from AsWeMove

Thanks so much, this is great to hear. We appreciate the 5-stars.

Rated 5 out of 5 stars

I have replaced all of my underwear…

I have replaced all of my underwear with aswemove. I needed an overhaul of my underwear drawer and as soon as I put my first pair to test I was hooked. Second skin is exactly what it is. There are a ton of companies out there claiming their product feels like a second skin. Aswemove is the only one that delivers on that promise.

April 8, 2026
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Reply from AsWeMove

Thank you for trusting us with the full drawer upgrade 🙌

“Second skin” is exactly what we set out to build, so it means a lot to hear it actually delivers for you. We know there are a lot of claims out there, and we don’t take that comparison lightly.

Appreciate you being part of the AsWeMove community 🤝

Rated 5 out of 5 stars

The customer service

The customer service, specifically Dana was amazing and that is what drove me to purchase.

April 4, 2026
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Reply from AsWeMove

This is so great to hear—Dana’s going to love this 🙌

We’re big believers that the experience matters just as much as the product, so it means a lot that it made a difference for you. Appreciate you giving us a shot 🤝

Rated 5 out of 5 stars

Best underwear ever made!

Great product, great colors, great customer service.
At this point, I think I own, like, 50 pairs!
Any issue I've had, which are few and far between, has been handled beyond my satisfaction.

April 8, 2026
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Reply from AsWeMove

50 pairs…that’s elite status right there 😄

Seriously though, this means a lot—glad the product, colors, and support have all shown up for you. And we’ve always got your back if anything ever comes up.

Appreciate you being such a big part of the community 🤝

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