While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(2)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor experience

We got the bed 21st December but was having our room decorated and carpeted so only went to assemble yesterday, to find the bed looks nothing like the one advertised, the slats are thin, poorly made, some are damaged. The headboard is stapled not stitched making it look cheap and tacky, the staples arent even evenly done, just all over the place and some isnt even stapled down and the headboard is gaping open, inside they were hundreds of bugs and eggs, we spoke to a specialist who estimated the cycles of the bugs were around 16 weeks old so obviously came from the company/factory/van. The diamonte buttons are falling off or completely just come off too. Wouldnt recommend. seller doesn't want to sort this issue out and just basically said we have had the bed 6 weeks. Buyers beware. We are now down £330 plus fees to get pest control to check the whole house and treat if needed and need to buy a new bed! Seller doesnt care. Do not buy beds from this company.

February 17, 2024
Unprompted review
Rated 1 out of 5 stars

My partner ordered the Mayfair 6ft…

My partner ordered the Mayfair 6ft bed(customised option) to arrive as we moved into our new home. We tried to get in touch with the company as moving date was getting closer but no luck, Called their customer service number multiple times no response. 2 weeks after moving we got an email that out refund has been processed.
No explanation no call to explain why the product wasn't delivered.
I will advice everyone to avoid using this company.
Worst customer experience ever.
Michael.

July 18, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look