Audley Travel - UK Reviews 

We had the very great fortune of having Amy Waters as our specialist. From the very first call our experience has been amazing. Amy was hugely helpful with the planning of our trip - Singapore 4 days, New Zealand south and north island 5 weeks, the Cook islands 2 weeks and finally Sydney 5 days. It was a big trip with multiple flights, accommodation, trips and experiences, car hire etc etc.
Amy's knowledge of NZ was particularly valuable in guiding us on where we should visit, the types and activities we should book along with how long we should stay in each place.
For a trip almost 8 weeks long, every single element went to plan. I cannot recommend Amy and Audley travel enough. Thank you Amy

I cannot recommend Audley Travel highly enough . We were a bit overwhelmed with the thought of planning our trip to South Africa and a friend recommended Audley Travel to us. We are so glad they did . All the pressure was removed immediately. Andy listened carefully to our hopes and expectations offering advice when needed and then certainly followed through and delivered . We were given digital and written details of all our flights and our daily schedule - even during the course of the holiday we were reminded of flight times and departure gates etc as and when they occurred. To kick start the holiday we received a beautiful gift box from them with each item in the box giving a nod to South Africa ! Use this company - you will not be disappointed

We had a great trip to Japan organised by Manon@audley. Kept well informed throughout the adventure. We had no hiccups at all and the trip went very smoothly. All the hotels were well chosen and we'd go back next week if we could!

The company listened and planned accordingly, all plans then were successful amounting to an exceptional trouble-free holiday

Am amazing holiday, a real lifetime experience. Scott went above and beyond to help us before, during and after, especially with our lack of technical knowledge!!

We’ve just had the most amazing 20 night holiday to South Africa, Zimbabwe & Zambia. Audley’s tailor made holidays are just exceptional. Audley really listen to exactly what you are looking for and come up with perfect suggestions & itineraries. This is the second long holiday we’ve booked
through Audley (the first being Borneo / Asia) & honestly if we could / can we will book holidays through Audley for the rest of our lives. Special shout out to Andy Freeman, such great knowledge & attention to detail. Thank you very much. Annette & Gary Acors

We recently returned from our honeymoon in Northern Tanzania, and we couldn’t be happier with the experience Audley Travel arranged for us.

From the very beginning, the planning process with Lulu was smooth, professional, and tailored to exactly what we were looking for. The itinerary was well balanced while also enjoying comfortable, beautiful Lemala accommodations throughout our trip.

Our guide Hussein from Asilia was knowledgeable, friendly, and passionate about the wildlife and local culture, which made the safari even more memorable. He was very respectful of animals too.

Thank you to the Audley Travel team for creating such a special trip.

Audley travel were amazing! Tailor made our trip to Japan to include everything that we wanted . Attention to detail was fantastic and correspondence and information given was second to none . All the trips that were arranged were private and amazing ! We travelled around quite a bit and every hotel was perfect and in a fantastic location . Thank you Audley , we cannot praise you enough and look forward to organising another trip with you in the future.

Audley planned a wonderful trip for my husband and I to Borneo.
Audley's organisation was excellent and the accommodation and trips were perfect for us. The attention to detail made the holiday extra special.
The local guides were so polite and informative.
The follow up on returning home was appreciated too.
We will definately be booking with Audley again.

This company is absolutely amazing to book with, they made the whole process soo easy! We booked with robert brown and he was an absolute super star!

We did a tailored tour to China and Hong Kong in April 2026. Chris handled our booking and suggested places we hadn't thought of and recommended specific hotels for a lot of our destinations.
I can't praise him enough for the variety of hotels and destinations we experienced. This was a trip of a lifetime for me, and it way exceeded my expections! We went from city hotels, to remote mountain and village hotels. The changes from city to village kept the trip interesting and varied.
The trip was a true slice of the country, giving us an unforgettable experience.
If you want a special, tailor made trip, then I would definitely recommend Audley Travel. Plus, the attention to detail, with the destination portfolio, gift hamper prior to travelling and the app to keep track were great touches.

CHINA - we knew where we wanted to go and what we wanted to see. After much research, we knew that a tailor made tour was the only way to do this. (Wendy Wu and other group tours would not be able to facilitate this. We did initially work with Wendy Wu re a tailor made tour but the customer service and knowledge was very poor).
Chris Moore at Audley Travel was brilliant in working with us to put our trip together, adding his own personal knowledge and experience of places and hotels, Beijing, Pingyao, Xian, Chongquing, Zhangjiajie, Furong, Fenhuang, Longi, Guillin, Yangshou and down to Hong Kong.
We felt very reassured, and on the ground, everything was arranged seamlessly.
Many people have asked about our trip, and expressed an interest in doing something similar. Our one bit of advice to them is, if you are going to do it, do it properly, a tailor made tour with Audley Travel.

Our 5 week trip to New Zealand was the second tailor-made, self-drive holiday, the first being Namibia, that we booked with Audley Travel and both have been superb. The country specialists are friendly, extremely knowledgeable and the attention to detail is second to none.
Steven put together a great itinerary for us, having first listened to our ideas of places to visit and things to see and do. The accommodation varied from hotels to self-catering including 10 days in a campervan (at our request). All were to the standard descried or better - clean, well appointed and comfortable. Rebecca took over as our Audley contact when Steven took his sabbatical, keeping in touch at each stage of the process and providing information and documents in an efficient and friendly manner.
We were due to fly via Dubai on the day the bombing in the Middle East began. All flights were cancelled. Toby and Lee pulled out all the stops to find us alternative flights, getting us to Christchurch just two days late but in time to pick up our itinerary and and catch the TranzAlpine Train.
New Zealand is a wonderful country. We had a fabulous time there, much of it thanks to the meticulous planning and I would certainly look at using them again. All bookings were in place and on time - transfers, accommodation, trips, guides, train, ferry etc., picking up/dropping off the cars and campervan went without a hitch. We even got two nights in Singapore on the way home, rather than the one night we'd booked in Dubai.
Sue & Chris

We had a great safari experience with Audley. Ben Attenborough organised a two-site trip in the greater Kruger and it was fantastic.
We stayed 3 nights each at Camp George and Last Word Kitara. Quite different experiences and all the big 5 seen. Beautiful scenery, exceptional hospitality. Excellent organisation by Ben. Amazing.

Just booked up with Audley Travel for a safari in South Africa and a stay in Durban. Andy Freeman was excellent! We are primarily going to watch cricket and wanted to add on a safari trip. Andy was beyond helpful and understanding; making appropriate recommendations, engaging in our plans and supporting us to find the perfect combination. Patient, interested and interesting throughout, great knowledge of the destination and super helpful. I would thoroughly recommend using Audley Travel. A fabulous booking experience.

We have recently returned from a most memorable trip to South Africa. Our thanks to Andy Freeman of Audley Travel for arranging our whole holiday and his attention to detail and all our requirements.

We visited Table Mountain and Robben Island whilst in Cape Town followed by a fantastic "Big Five" marine trip and then a short stay in beautiful Franschhoek. Towards the end of our trip we went on safari and stayed at the Amakhala Game Reserve which surpassed all expectations - a wonderful experience made all the better by the fabulous staff and guide at Woodbury Lodge.
All the arrangements were seamless and we received constant communication regarding our itinerary and advising contact details should we need any assistance.
We had a wonderful time and would not hesitate to contact Audley again for our next adventure!

We had a great time in Sabah. We stayed in several jungle lodges, did quite a few river safaris, saw lots of wildlife and topped it off with a few days relaxing on Gaya island. Apart from the sunburn, everything was really enjoyable. Audley did a great job of ensuring our needs and wants were catered for and that the trip progressed smoothly. The guides were great, the drivers were helpful, the food was good, the accommodation was as described, the sun shone (apart from when it rained) and the elephants showed up!

An incredible, tailored holiday of a lifetime with Audley Travel

We have just returned from a fantastic trip to China and Hong Kong (12–23 May 2026) organised by Audley Travel. Chris Moore tailored our itinerary beautifully, keeping us thoroughly informed and updated throughout. We cannot thank him and the team enough for what turned out to be a smooth, stress-free holiday of a lifetime. We will highly recommend both Chris and the company to others.

Aside from a couple of minor hiccups, all of our guides were helpful beyond expectation. Michael in Shanghai, Linda in Beijing, and Jenny in Chongqing deserve a special mention for being truly brilliant and going completely above and beyond for us.

For anyone planning a similar route, here is our honest breakdown of the hotels and logistics:

Shanghai – Central Plaza
We didn't receive our promised arrival travel pack until the following day. However, our guide, Michael, was absolutely fantastic. The hotel WiFi only worked with the local Baidu search engine, meaning we couldn't send emails or WhatsApps unless we used our eSIM (which was slow and only handled texts). The hotel also took a deposit on arrival, which was refunded upon check-out.

Beijing – Park Plaza
The WiFi was slightly better here but had similar restrictions. No deposit was required, and our guide, Linda, was another standout who went above and beyond for us.

Xian – Eastern House & Train to Chongqing
The hotel WiFi was much better here—we could send emails with attachments without needing eSIM data. Our guide, Kai, was okay. Regarding the train from Xian to Chongqing: it was originally scheduled as an 11:05 am fast train. It actually departed at 12:07 pm, and we felt it was a slower D-class train rather than the fast G-train we expected. While we appreciate that the local partner replied stating they couldn't secure the first-class booking and chose the closest alternative, we felt we had no option but to take this later train.

Chongqing – The Westin
A brilliant hotel in a great location overlooking the river and Hongyadong Cave. It’s ultra-modern with Japanese-style automatic toilets, a 51st-floor reception, and a clever locker system for deliveries. The WiFi was good. They did require a deposit of 1,000 RMB on arrival; however, this was refunded after I sought proof that it had been cancelled while we waited, which it duly was. Our guide, Jenny, was exceptional.

Hong Kong – Grand Harbour Kowloon
Excellent WiFi and a great location overlooking the harbour. It’s very close to Whampoa Metro station, where we easily got our Elder Octopus Cards ($50 HKD) for the ferry and metro, later getting a refund minus an $11 HKD admin fee. On the downside, the hotel fridge had no complimentary water, which wasn't cheap to buy unless you walked to a local shop. A top tip for food nearby is Xiao Noodles for delicious Chongqing-style meals (great combo deals before 5:30 pm). Lastly, a metered taxi to the airport took about half an hour door-to-door and cost around $310 HKD. No deposit was required. Note on apps: In China, Alipay worked fine as we had it ready before travel. In HK, AlipayHK did not work as it required a local SIM connection.

Thank you once again to Chris and Audley Travel for putting together such an unforgettable trip!

This was not our first holiday that we have booked with Audley Travel , in fact it was our 4th , and once again it didn’t disappoint! From start to finish we were helped guided and informed, every thing planned meticulously for an effortless trip,our pickups, drop offs, timings , all spot on , and 2 amazing resorts for good measure. Thankyou so much Robert Brown it was a trip of a lifetime!!! We can’t wait to start thinking about trip 5 🌞

My wife and I have used Audley Travel Group on three occasions for worldwide long haul holiday bookings during the past 18 months.
This company provided excellent value for
money.
On each occasion our assigned Audley Travel specialist professional, Charlotte Smith being the most recent, were knowledgeable, attentive, efficient and had actual recent travel experience in the subject destination.
Furthermore, the "in country" support network capability Audley Travel, possess is in our experience unsurpassed.
We strongly recommend Audley Travel Group to other traveller's and adventurer's.