While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We purchased an anzac cap and a floral blouse.
The company stated that the caps were embroidered and the blouse had a lace front. They imply that the goods are made in Queensland (Aus) and they are a family business. Took five weeks for delivery, tracking said they came from San Francisco but they actualy came from CHINA.
Products are poor quality.
They have offered a refdund of $7 aud for an invoice worth $79.27
The goods were delivered but did not fit my requirements, I received delivery around 15/4/26, order was placed on 26/3/26. Although the site did say if unsatisfied, to contact them n address will b submitted where to return goods for full refund. From 15/4/26 numerous attempts were made to get the address, somehow, was offered firstly a mere $9 for a $90 order, I refused n to date never received the address n finally accepted $16. Therefore DO NOT BELIEVE THEIR RETURN POLICY, AS RELUCTANTLY THEY WILL NEVER PROVIDE YOU WITH A RETURN ADDRESS, BUT LITTLE MONEY FOR COMPENSATION, WILL NEVER ORDER FROM THIS SITE AGAIN.
Everything about them is a lie. They claim to be an Aussie company, small family business based in Brisbane. The company is owned by Chinese and the goods are shipped from USA. I received the items I ordered but they were too small. They are reluctant to honour their refund policy. (Offered a tiny fraction as compensation and I can keep the items I have no use for) There was no fabric content label or washing instructions (contravening Australian standards). They also overcharged me initially due to a “clerical error”.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
