Called the firm after seeing a post by Freya. Explained what I was looking for and, within a few days, had an interview (with my now employer). Freya was really helpful and understood my position/what... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Isabel Mcquade was really helpful throughout the whole of the application process. She was really on top of things, responded quickly and explained each step clearly. Also gave some great advice.
I was fortunate to have Freya assist me in obtaining new employment. If it wasn’t for Freya then I wouldn’t have even known about the job opportunity, nor would I have applied for it. Freya was absolu... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ It’s now been 4 months since I started my new role, and I couldn’t be happier. Isabel Mcquade was fantastic throughout the whole process. She really listened to what I was looking fo... See more
Company replied
Company details
Written by the company
Austen Lloyd is a bespoke Legal Recruitment agency with a national coverage and an excellent reputation. Specialising in first class legal appointments in a highly discreet manner.
Contact info
Clifton , Bristol, United Kingdom
- 01275463111
- info@austenlloyd.co.uk
- www.austenlloyd.co.uk
4.9
Excellent
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Had a great experience with Gemma Little who helped me find a new role!
July 8, 2025
Unprompted review
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
Great experience!
Had a great experience with Charlotte Wills. Really friendly, easy to chat to and made everything so easy.
June 30, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
Gemma was extremely professional and…
Gemma was extremely professional and understanding throughout ongoing multiple recruitment processes. Showed class particularly in terms of the outcome, and her involvement was much appreciated.
July 3, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
I had a great experience with Austin…
I had a great experience with Austin Lloyd Recruitment. Isabel was fantastic from start to finish. She really listened to what I was looking for and quickly found me a Solicitor role within a Wills and Probate department that suited my skills and needs perfectly.
Her communication was excellent throughout — always keeping me updated, answering any questions promptly, and offering helpful advice. Isabel was friendly, professional, and supportive, making what can often be a stressful process feel smooth and straightforward.
I’m really grateful for her help and wouldn’t hesitate to recommend Isabel and Austin Lloyd Recruitment to any legal professional looking for a new role. Thank you again!
June 25, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
Isabel at Austen Lloyd Legal…
Isabel at Austen Lloyd Legal Recruitment was exceptional in helping me secure an NQ role. Her dedication, professionalism, and personalised approach truly set her apart from other recruiters. She was proactive and offered invaluable guidance at every stage of the interview process. Isabel’s industry insight and genuine commitment to finding the right fit made all the difference. I highly recommend her to any solicitor looking for their next opportunity!
June 6, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
New job role
Gemma did an amazing job with helping me secure my new role, she was helpful, listened and when she wasn’t available her colleagues were equally as helpful and able to take a message for her. Highly recommend for helping secure your next legal role.
March 10, 2025
Unprompted review
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
Gemma Little is fantastic
Gemma Little is fantastic! She was so kind and was excellent at staying on top of my file, keeping me updated and hunting down a great new job for me which I love. Thanks Gemma!
April 11, 2025
Unprompted review
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
Gemma was lovely and really helped me…
Gemma was lovely and really helped me get through the interview and my getting my job!
March 19, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
10/10 recruitment
Ian, Charlotte, Isabel and Rhiannon were all ultra professional, responsive and seemed really well connected with brilliant companies. I ultimately found a role independently but could have easily found something through these guys. I would wholeheartedly recommend the team.
March 28, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
I had the pleasure of working with Gemma
I had the pleasure of working with Gemma and I couldn’t have asked for a better recruitment consultant. From the very beginning, she was professional, and supportive.
Her communication was excellent—she kept me updated at every stage of the process and has even emailed for updates on the progress of my new job.
She made the entire experience smooth and stress-free, always going the extra mile.
If you’re looking for a recruitment consultant who truly cares and delivers exceptional results, I highly recommend Gemma!
March 24, 2025
Unprompted review
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
Efficient team, friendly people
Austen Lloyd are great. Due to the nature of what I wanted I spoke to three people, including Charlotte and Isabel. They are incredibly efficient and they work really well together as a team, it's quite refreshing to see post Covid. They communicate brilliantly so if you deal with one, you get the benefit of the others. It is the best agency I dealt with during this process, they make it painless.
Isabel placed me at my new role. She is really friendly, very efficient and very good at keeping you in the loop. I could not have asked for more. I would 100% recommend reaching out to her to see what roles she has available, if there's a potential fit she will be quick to help you.
March 18, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
Isabel was exceptional throughout the…
Isabel was exceptional throughout the recruitment process, her diligence and professionalism was second to none.
February 28, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
Rhiannon has been absolutely brilliant…
Rhiannon has been absolutely brilliant with the whole recruitment process and made finding my next venture very easy. She kept me informed throughout and maintained a open line of communication which I really appreciated.
February 19, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
Isabel was attentive, proactive, professional and understanding.
The service I received from Isabel at Austin Lloyd was better than I could have asked for. Isabel was attentive, proactive, professional and understanding. During a difficult time in between jobs, Isabel offered a much appreciated listening ear. Isabel always made herself available to talk and regularly checked in with me to discuss new roles and changes in the market. I felt that Isabel understood what I was looking for and helped me to make difficult decisions. I would not hesitate to use Austin Lloyd again in the future and would highly recommend them to others.
January 20, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
I had the pleasure of working with Isabel
I had the pleasure of working with Isabel at Austen Lloyd during my job search, and she was exceptional from start to finish. She provided regular updates throughout the process, even when things were taking longer, so I never felt out of the loop and did not have to chase for information.
It was clear Isabel truly had my best interests at heart. She took the time to understand my goals, offered valuable advice, and made the entire process feel smooth and stress-free.
I highly recommend Isabel to anyone looking for a supportive, professional, and proactive recruiter!
January 16, 2025
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
The amazing Isabel McQuade
I worked with Isabel McQuade in my hunt for a new role and she was fantastic. She was really responsive and always kept me updated.
I will definitely work with her in the future and recommend her to colleagues and friends.
November 19, 2024
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
Review: Freya Jones-Griffiths (Austen Lloyd Legal Recruitment
Firstly, Austen Lloyd Legal Recruitment are friendly, welcoming and professional in delivering their service.
Freya Jones-Griffiths who dealt with my recruitment was supportive, professional but most importantly she listened to what my expectations and the package I wanted.
She kept me informed throughout the process and remained transparent and independent to obtain the best outcome for me.
Even until the last moment, as she was going on her holidays she placed my on going negotiations with a colleague, Ian Schroeter who was a gentleman and of great assistance whilst dealing with my recruitment in Freya’s absence.
I would recommend Austen Lloyd Legal Recruitment as the go to professionals.
May 23, 2024
Unprompted review
Freya Jones-Griffiths
Freya Jones-Griffiths was very helpful and friendly throughout. She checked in every step of the recruitment process and was free to answer any questions. I have now been working at my new firm for 7 months and it is a great fit for me personally and professionally.
May 8, 2024
Unprompted review
5 star service
Austen Lloyd are for me the go to Recruitment Agency their professionalism, skill and communication is simply assuring and any role their secure. Highly recommend as a Solicitor of 21.5 years who have secured roles for me. All the team especially recently Freya Jones Smith
December 19, 2024
Unprompted review
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
This legal recruitment service is excellent
This legal recruitment service is excellent. Attention to detail, encouraging, understanding best way to approach interviews, patient and efficient fast communication. I have been successfully placed twice in 8 years into roles I believe in. They use initiative and brilliant recall for roles a candidate would best fulfill. They also give sensible advice on remuneration planning
November 29, 2024
Reply from Austen Lloyd Legal Recruitment
"Thank you so much for leaving such a thoughtful 5-star review. We’re thrilled to hear about your positive experience with Austen Lloyd, and it means a lot to know that our team’s efforts made a real difference for you. Every review is shared internally, and I know the team will be proud to read your feedback. We’re delighted to have supported you on this journey and wish you every success in the future – please do keep in touch!"
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.