I had an Omega watch of huge sentimental value serviced here in 2018 at a cost of £765. I subsequently discovered that in fact the substance of the work they had said was undertaken was not done, and... See more
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At a time when the marketplace is crowded with sharks, who offer low prices and little else, using Austin Kaye has been a delight. Over about 25 years I've been buying quality watches for myself... See more
Company replied
Having done a lot of study about vintage watches I narrowed down what I was looking for and realised that those who would be able to supply what I wanted along with a guarantee were few and far betwee... See more
The other day I brought in two Raymond Weil watches in for evaluation. They took both watches from me, around they went into their office, which what seemed like 2 minutes or so. The ass... See more
Company details
Information provided by various external sources
Visit AustinKaye to buy and sell second hand luxury watches. Browse pre-owned watches from Rolex, Omega, Breitling, TAG Heuer, Cartier and more.
Contact info
Strand 425, WC2R 0QE, London, United Kingdom
- 02072401888
- sales@austinkaye.co.uk
- www.austinkaye.co.uk
No recent history of asking for reviews
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Austin Kaye were very helpful when …
Austin Kaye were very helpful when buying a special watch for my wife. I got the impression they weren't pushing me to buy what I couldn't afford and later when I returned to the shop because I was unsure about the winding mechanism they were again very helpful and went out of their way to make sure I left being fully conversant with the watch. They also had an awesome selection of fine watches.

Reply from Austin Kaye
I bought a Longines watch 3 years ago …
I bought a Longines watch 3 years ago and when I went back for my first free battery replacement they were very friendly and helpful.

Reply from Austin Kaye
The best Watch Shop in London.
Great bunch of lads and a great choice. Ive bought and sold with them for the last few years and have been very pleased with service I have received.

Reply from Austin Kaye
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