Auto Hydra Reviews 8

Customer support was hit or miss, but they eventually got back to me with the parts I needed.

Bought a combo set for my small shop, everything fit and worked right out the box.

Shipping took a minute, but the wheel balancer arrived in perfect shape. OK, Nice then.

I purchased this tire changer and balancer combo for my garage, and it has been a game-changer. The build quality is solid, and it handles rims from 12 to 24 inches smoothly. The wheel clamping system is sturdy, making tire changes quick and safe. Setup was straightforward, and the 1.5 HP motor has plenty of power for heavy-duty tires. If you're looking for a professional-grade machine at a reasonable price, this is the one to get. Five stars!

I recently purchased the 7-piece corner garage cabinet system, and I'm genuinely impressed. Everything arrived in perfect condition, well-packed and shipped faster than I expected.
I had a few questions about shelf spacing and hardware, and the team replied quickly with clear, helpful answers.
The cabinets themselves are sturdy metal, with thoughtful touches like soft-close doors and lockable drawers. Even better? They came mostly pre-assembled- I only had to attach a few shelves and month the pegboard. Saved me hours!

worst customer service ever,cant ever get a hold of Mindy,text messages,voice mails,calls,anything,she will not answer,only way i got her to answer was by me saying that i wanted to purchase 2 more lifts.2 days after install,a hose was leaking,called and called,no response,this was back in august 2025,i had to pay out of pocket to fix myself,move forward to today ,01/21/2026,SAFETY CABLE LATCH JUST BREAKS when i pull it,i call and call and call,text message,no response,finally after like 10 calls,Mindy answers,i have receipt where it says 1 year warranty,asks to send her pictures,i do,says ill send u a link to our manufacturer,and no response from them ,call her back ,she claims its installer fault,the cable snaps because its installer fault,AGAIN i have to pay out of pocket because she will not honor warranty,and this is a safety issue,while im asking her how can this be installer issue(which i paid her for install)again when i purchased was quick to answer calls and return calls for payments,but when issues come up,she refuses to take care of them,today she hung up not once but twice on me ,so again im having to pay out of pocket to get this issue resolved..WORST CUSTOMER SERVICE EVER!!!!!

As the owner of a small repair shop, I recently purchased the 9,000 lbs 2-Post Car Lift (220V) along with the Heavy-Duty Wheel Balancer and Tire Changer combo (110V) From Auto-Hydra-and I couldn't be happier with the entire experience. Honestly, I was initially hesitant to buy expensive garage equipment from an online-only store. But after visiting their New Jersey warehouse in person, seeing the build quality firsthand, and learning they have three physical locations across the U.S. (NJ,LA Chicago), my concerns about legitimacyand support completely disappeared. The best part? They were running a strong online promotion at the time-better than what I'd seen locally-so I placed the order directly on their website and chose local pickup. From order confirmationto ready-for-pickup, everything moved fast. Their team even sent updates and coordinated smoothly around my schedule. What really impressed me was the technical support. When I had questions about wiring the lift and calibrating the balancer, their specialist walded me through it step by step-no generic replies, just real expertise. I now recommend them to other shop owners without hesitation.

Construction and installation were pretty straightforward. Most parts lined up perfectly, though a couple of bolt holes on the upper post section didn’t quite match. Fixed it in minutes with a drill and a rotary file bit — no big deal. Everything else went together smoothly, and the lift runs perfectly now. One tip: draw your alignment lines on the floor before standing the posts up. Take your time measuring, and make sure both posts are perfectly plumb. Do it now, or you’ll be adjusting later.