Autoadditionsnationwide Reviews 519

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Top level service from Tyrone and his son travelling the country working on moho/caravan upgrades. Just had the Truma Aventa 2 fitted. Quick, neat, cleaned up and gave a great explanation as well.. f... See more

Rated 5 out of 5 stars

Excellent. Really happy with the service provided. Tyrone and his son fitted a two tank Gaslow LPG system for me today along with a Bluetooth sensor. The work was completed quickly and extremely tidil... See more

Rated 5 out of 5 stars

Very professional, first class service. Tyrone kept me updated of delays in transit due to inclement weather. Took approximately one hour to install 2 x 11kg Gaslow lpg cylinder system in my Rapid... See more

Company replied

Rated 5 out of 5 stars

Tyrone is a real professional, the quality of his workmanship is superb. Only took him just over an hour to fit a Truma Aventa Compact a/c unit to our Elddis CV20. He then gave us a full demo of how t... See more

Company details

  1. Camping Store

Written by the company

Auto Additions Nationwide are a Nationwide installation service for caravans and motor homes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

519 reviews

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Rated 5 out of 5 stars

Absolutely excellent service .

Absolutely excellent service .. Tyrone was very professional will definitely recommend the business

July 15, 2021
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Reply from Autoadditionsnationwide

Thank you Rhona.

It was a pleasure to meet you both.

Hope to see you again in the future.

Rated 5 out of 5 stars

Excellent communication from order…

Excellent communication from order being placed to installation. Installation was carried out quickly and neatly, I'd never know it wasn't a factory install! Very happy with product and price paid.

July 10, 2021
Rated 5 out of 5 stars

I am so glad I chose to do business…

I am so glad I chose to do business with this firm. Tyrone and Dylan were professional and easy to talk to. They had my old Motor mover removed and the new one fitted in no time at all. Would highly recommend..

July 3, 2021
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Reply from Autoadditionsnationwide

Thank you John.

It was a pleasure to meet you and we hope to see you again in the future.

Rated 5 out of 5 stars

We had a Truma Air Con unit fitted and…

We had a Truma Air Con unit fitted and the installation went perfectly, no mess whatsoever. Prior to the installation we had an engine fault and despite the continuing issues with the repair garage as to when we could get the vehicle back, Tyrone managed to pull in the work in time for our next trip away. Superb guy and I highly recommend Autoadditions.

July 2, 2021
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Reply from Autoadditionsnationwide

Thank you Stephen for your kind words and hospitality.

It was a pleasure to meet you both and we hope to see you again in the future.

Rated 4 out of 5 stars

Sorry left a bad review before i found…

Sorry left a bad review before i found out the facts. Got money back straight away because couldn't get my parts i wanted due to Covid-19.

July 1, 2021
Unprompted review
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Reply from Autoadditionsnationwide

Thank you Craig it's really appreciated.

Shame it didn't work out right in the end but we hope to see you again in the future.

Rated 5 out of 5 stars

I was very happy with the fitting of…

I was very happy with the fitting of the sky dome very nice work il will recommend you to my family and friends and thank you very much

July 1, 2021
Unprompted review
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Reply from Autoadditionsnationwide

It was a pleasure to work for you again Mick

We hope to see you again in the future

Rated 5 out of 5 stars

Great service from Auto Additions Nationwide

Great service from Tyrone on the supply & installation of our caravan air conditioning. He was courteous, friendly, and professional. He demonstrated the unit clearly to us. I highly recommend Auto Additions Nationwide.

June 27, 2021
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Reply from Autoadditionsnationwide

Thank you Ged

It was a pleasure to meet you both and we wish you all the best for the future.

Rated 5 out of 5 stars

Superb service. Very happy

Fabulous service from Tyrone fitting a solar panel to the roof of my van. Installation timings were communicated well and in advance, and Tyrone did a lovely neat job with the installation. Highly recommended and I’d definitely use Auto Additions Nationwide again.

June 25, 2021
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Reply from Autoadditionsnationwide

Thank you Gareth

It was a pleasure to meet you and hope to see you again in the future.

Rated 5 out of 5 stars

Very pleased

We were really pleased with this service. Tyrone came as arranged and was efficient at fitting our Air Conditioning unit. He then gave us a clear demonstration on how to use it. This was really easy for us as they came to our home and it was no fuss for us. Would recommend this compANY.

June 23, 2021
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Reply from Autoadditionsnationwide

Thank you Elaine and Colin.

It was a pleasure to meet you both.

Thank you for your kind hospitality.

We hope to see you again in the future.

Rated 1 out of 5 stars

Six week wait !

Ordered and paid for a motor mover Advertising a 2 week lead time for fitting but can’t actually fulfil that. Don’t tell you this until after they’ve taken your money and then send an email. Highly unprofessional and cause unnecessary inconvenience. Pleased to have arranged a refund and get a lucky escape from further dealings with this company. Now dealing with a local reputable firm who have an excellent customer service team and don’t dupe you into parting with cash on false pretences.
Businesses need to learn from their mistakes and strive to be better especially if they want to gain new business ( you can’t rely on returning custom forever) I did not leave my purchase to the last minute I was offered a date that was 4 weeks post the lead time you advertise on your website which is what convinced me to purchase from you. This is misleading and the fact you are trying to blame this on me being disorganised just proves your lack of professionalism. Yes I received a refund but that is not instant and has caused me an inconvenience waiting for funds to be returned. I’m sure the company I deal with will be great and will receive an outstanding review just like lots of other companies I have reviewed on this site. I am not rude I am honest and it’s important that future customers can see how disputes are handled too so in the unfortunate event of things going wrong they can see how things will be dealt with so Thankyou for publishing your response too I think it speaks volumes.

June 15, 2021
Unprompted review
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Reply from Autoadditionsnationwide

Hi Mrs Mills

Very sorry to have disappointed you with the mover situation.

We can normally offer a 7 to 14 day turnaround to most customers. Due to the majority or people that are now forced to take a a UK holiday by way of caravans we like all companies are are being stretched.

Our business has been growing from strength to strength in the 10 years we have been trading and we have thousands of happy customers that return to us too.

Although your order was placed we did contact you within the allocated time stated. The date we offered wasn't to your liking and we realise some customers leave everything till last minute to organise themselves and then blame companies for not being able to fulfil their wishes. We do ask our customers to pay upfront in most cases as most companies do and you were sent a full refund immediately in your response to being unhappy with the date given.

We think your comments are a little rude and extremely trivial given the nature of the predicament all of the world finds itself at the moment.

We do wish you all the best with the other company and hope they keep you as their customer to save every other companies patience.

Rated 4 out of 5 stars

Did a great job on our 'van

We had a few ups & downs in our dealing with Auto Additions. We ordered a motor mover from their website which was fine. The day it was due to be fitted, the fitter had an accident and had to postpone. He did offer us a free upgrade for the inconvenience. He arrive on time for our second appointment apologising that he hadn't been able to get us the upgrade but he had the unit we originally ordered. He offered to come back another time with the upgrade but we opted to have our original order fitted. He explained and demonstrated the new mover very well. Over all, very pleased.

June 14, 2021
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Reply from Autoadditionsnationwide

Thank you Paul

Thank you for your kind words and hospitality.
It was a pleasure to meet you both and we hope to see you again in the future.

Rated 5 out of 5 stars

Motorhome Accessories

We were looking to have accessories added to our motorhome, after a lot of research and personal recommendations we went with Auto Additions. We contacted Tyrone. We have to say from start to finish it was a professional experience. We are over the moon with our A/C,Satellite and WiFi. We would highly recommend Tyrone and Auto Additions!!

June 2, 2021
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Reply from Autoadditionsnationwide

Thank you Jane & Jamie

It was a pleasure to meet you both and thank you so much for you kind hospitality.

Rated 5 out of 5 stars

Excellent service received phone call…

Excellent service received phone call the night before was unable to be there as we were isolating kept us informed throughout would definitely use again thanks andy

May 28, 2021
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Reply from Autoadditionsnationwide

Thank you Andy

It was a shame to have not met in person but hope to see you again in the future.

Rated 5 out of 5 stars

I had a problem with my mover control …

I had a problem with my mover control phoned up and was talked through how to reprogram my new controller all working now. Great service from Tyrone thanxs for you help
Dave

May 26, 2021
Unprompted review
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Reply from Autoadditionsnationwide

Thank you Dave.

Always a pleasure.

Rated 5 out of 5 stars

Really happy with the install

Really happy with the install. No mess and thorough explanation afterwards.

May 21, 2021
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Reply from Autoadditionsnationwide

Thank you Paul

It was a pleasure to meet you and we hope to see you again in the future.

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