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Ordered an item through Fruugo. When the item hadn't had an update in the tracking for three weeks, the same day they supposedly sent it, I tried contacting them through Fruugo. They kept setting the issue as solved, without actually doing anything to try and solve the issue. Eventually I got the option from Fruugo to escelate the issue and got a refund.
The worst service you can get. It took 1 month before I received the item, and then it was not at all like the picture. And then I have to pay on top of that myself to return it. I would not recommend anyone to shop here, not only do you have to wait about 1 month to receive your product and poor service, but then you risk that the product is not at all like the picture they advertise with.
Item hasnt arrived since 4 weeks, they give out fake tracking numbers which dont exist, dont respond to emails.
had to contact paypal to get my money back
Not even rating a star. Disgraceful attitude and phone number rings forever, when answered staff need training to help the customer. Ordered badges stil not arrived constant emails phone calls etc. Still trying to get through now. Bet they never answer or offer something to refund me
🙄🤔😞
Sent me the wrong thing and hasn’t responded to my email for over a month
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