A very professional handling of a short term booking. We got a brandnew car that was immaculate. Time schedule kept perfectly and quick administration. No hidden catches. English spoken well. Our wi... See more
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Ti garantiamo trasparenza, qualità e supporto costante.
Queste garanzie riflettono il nostro impegno per offrirti un servizio affidabile e di qualità superiore.
Seguici sui nostri canali social per rimanere aggiornato su offerte, novità e consigli di viaggio:
Via Oliveri Mandalà Emanuele, 23, 90146, Palermo, Italy

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The car was in so-and-so condition: AC didn't function as it should, tyre was damaged and needed to be inflated every 2 days; no GPS function, connection with phone by Androidcar did not work. My wife had to navigate the whole week by phone. Really stupid and dangerous. The description of the car I wanted to rent, mentioned room for 3 big luggage pieces. In reality we had to use the backseat to install 1 big suitcase, next to our daughter.

Reply from Automania
The whole service was very proffesional, fast and easy. The car was great and the employes were proffesional. Great experience.

Reply from Automania
Everything was as agreed. Transportation from the airport to the rental company and back to the airport. The car is almost new. The rental and return process was very efficient. I recommend it.

Reply from Automania

Reply from Automania
Recent car - friendly service at the office - good response on Whatsapp messages. Even a change of the return location was facilitated and agreed upon in a smooth and quick way.
Only point not to give the fifth star: the information previously provided on the Sunny Cars website has not been transmitted to Automania.
But would certainly book again the same way!
Got exactly what I booked and it was a brand new Aygo X.
Had flight delay and arrived more thsn 1h later, announced by call, car was available still.

Reply from Automania
Just dropped off the car after 4 beautiful days in Napoli! The car was perfect and the staff amazing! Picked us up from the airport and dropped us back there today! No issues with extra charges or dodgy sales people so far! Will let you know if i have any issues! Thanks you Automania!

Reply from Automania
The Rental Car Location is a bit hard to find at Catania Airport, but it is only a 5 min walk. The Service staff was friendly and helpful. The car was brand new. The return was easy too. I would absolutly recommend Automania at the Catania Airport.
We rented the car through BSP Auto.
At the counter to get our car we discovered that Automania had conditions that were not in BSP Auto´s voucher: Automania asked for a 100€ deposit to garantee fuel level and cleaness when returning the car. Also, we discovered that Automania didn´t accept debit cards or virtual credit cards ... so we had to buy there insurance to cancel the deductible (an insurance that we had already bought from BSP).

Reply from Automania
There was a minimal scratch at the plastic part of the tire, which was maybe even there before. I had to pay , they wanted to optimise themselves

Reply from Automania
Even if the counter is well hidden behind several construction sites, at the VIP Car Park behind Terminal C, Automania Car Rental is definitely a clear five star recommendation!
Fair rates, good choice of car types, vehicles in very good state, very friendly and professional service.
Anytime again!
Great service, quick and easy.
Great staff. A lovely car. Highly recommended
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