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Automania Reviews 6,313

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,491 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, polite, and efficient staff. Many people highlight the quality of the cars, often receiving new, clean, and well-maintained vehicles. The smooth and quick pick-up and drop-off processes are also consistently mentioned as positive aspects of their experience. However, some customers also noted issues with the car's condition, such as a dirty interior or mechanical problems like faulty AC or damaged tires. A few other people also felt that the office location could be hard to find or a bit far from the airport, despite the availability of shuttle services.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast, friendly, and professional staff. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the staff for being friendly,... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers received new, clean, and... See more

Quality

People report positive experiences with quality, often receiving clean, new, and well-maintained cars. Many... See more

Location

Consumers find location to be ambiguous, with some reviewers noting that rental stations are easy to find,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very professional handling of a short term booking. We got a brandnew car that was immaculate. Time schedule kept perfectly and quick administration. No hidden catches. English spoken well. Our wi... See more

Company replied

Rated 4 out of 5 stars

Booking was simple, unlimited mileage an advantage. Some waiting time at pick-up is to be expected. Advice: if you're not sure to be able to return the car on time, book straight away an additional... See more

Company replied

Rated 4 out of 5 stars

Recent car - friendly service at the office - good response on Whatsapp messages. Even a change of the return location was facilitated and agreed upon in a smooth and quick way. Only point not to g... See more

Rated 5 out of 5 stars

Ottimo servizio, bella macchina, tutti sono stati molto simpatici con noi! Sicuramente torneremo nel futuro se ci serve noleggiare un’auto in Sicilia. Great service, nice little car, very pleasant... See more

Company replied


Company details

  1. Car Rental Agency
  2. Bicycle Rental Service
  3. Boat Rental Service
  4. Scooter Rental Service
  5. Van Rental Agency

About Automania

Written by the company

Automania S.r.l. - Il tuo partner di fiducia per il noleggio in Italia

Dal 2014, Automania si impegna a offrire un servizio di noleggio auto di qualità, diventando un punto di riferimento per chi cerca affidabilità, convenienza e flessibilità.

La nostra azienda è in continua crescita e si sta espandendo su tutto il territorio italiano per garantire una presenza sempre più capillare.

Oggi vantiamo un'ampia flotta composta da veicoli moderni, sicuri e adatti a ogni esigenza:
  • Utilitarie per la città
  • SUV per viaggi più lunghi
  • Van a 7 e 9 posti
  • Veicoli commerciali
  • E-bike
  • Gommoni

Siamo orgogliosi di offrire un’esperienza senza stress, con:
  • Procedure semplici
  • Tariffe vantaggiose e trasparenti
  • Un’assistenza clienti sempre pronta a supportarvi

Scegli Automania per un noleggio che fa davvero la differenza!

  • Economico Economico
  • Affidabile Affidabile
  • Sul territorio italiano Sul territorio italiano
  • Noleggio senza carta di credito Noleggio anche senza carta di credito
  • Ampia flotta veicoli Ampia flotta veicoli (auto, furgoni, scooter, van, e-bike, gommoni)

Clicca qui Prenota Subito

Il Tuo viaggio, la Nostra missione

Written by the company

Autonoleggio su misura per ogni esigenza
Offriamo un'ampia gamma di veicoli per soddisfare le tue necessità: auto compatte per la città, SUV spaziosi per le avventure in famiglia, e veicoli di lusso per eventi speciali, veicoli commerciali adatti ad ogni carico, E-bike per favorire la mobilità e gommoni per ammirare le meraviglie del territorio via mare. La nostra flotta è moderna, sicura e costantemente manutenzionata per garantirti un'esperienza senza pensieri.
Prenotazioni facili e servizio clienti d'eccellenza
Con un sistema di prenotazione online intuitivo e un team dedicato al servizio clienti, ti guidiamo passo dopo passo per un'esperienza senza stress. Siamo qui per aiutarti, sia che tu stia pianificando un viaggio di lavoro, una vacanza o un'esigenza temporanea.
Convenienza e trasparenza senza compromessi
Crediamo in politiche di prezzo trasparenti, senza costi nascosti. Le nostre offerte competitive includono opzioni flessibili per chilometraggio, assicurazione e tipologia di veicolo, adattandosi al tuo budget e alle tue esigenze.

Sicurezza e fiducia al primo posto

Ti garantiamo trasparenza, qualità e supporto costante.

Dettagli

  • Prenotazione senza rischi: Modifica o cancella la tua prenotazione gratuitamente entro i termini previsti.
  • Assistenza 24/7: Il nostro team è sempre disponibile per supportarti in ogni momento del tuo viaggio.
  • Veicoli sicuri e garantiti: Ogni auto della nostra flotta è sottoposta a controlli regolari per garantirti un'esperienza di guida impeccabile.
  • Nessun costo nascosto: Con noi sai sempre cosa stai pagando. Trasparenza totale, per evitare sorprese.

Queste garanzie riflettono il nostro impegno per offrirti un servizio affidabile e di qualità superiore.


Scopri di più

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Contact info

Promotion box for Automania

Noleggia anche senza carta di credito

Semplice e sicuro con la Nostra Kasko Platinum: Vieni a scoprirla!

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Friendly team

Friendly team, good service, clean and new car.

April 19, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 2 out of 5 stars

The car was in so-and-so condition

The car was in so-and-so condition: AC didn't function as it should, tyre was damaged and needed to be inflated every 2 days; no GPS function, connection with phone by Androidcar did not work. My wife had to navigate the whole week by phone. Really stupid and dangerous. The description of the car I wanted to rent, mentioned room for 3 big luggage pieces. In reality we had to use the backseat to install 1 big suitcase, next to our daughter.

April 19, 2026
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Reply from Automania

Dear Customer,

Thank you for your feedback. We’re sorry to hear that the vehicle did not meet your expectations and caused inconvenience during your trip.

All our vehicles are constantly updated and inspected as Automania is committed to make every experience trasparent and efficient.

Automania ensures the same category you booked, not specific model as per our Terms and Conditions.


Regarding the infotainment system and phone connectivity, compatibility can sometimes vary depending on the device and software version. However, we understand how important these features are for navigation and overall comfort.

As for luggage capacity, vehicles are categorized based on general manufacturer specifications, but actual space may vary depending on the model assigned within the same group. We apologize if this resulted in discomfort during your journey.

We look forward to welcoming you again soon and ensuring a smoother and more enjoyable experience next time.

Rated 5 out of 5 stars

The whole service was very easy and fant.

The whole service was very proffesional, fast and easy. The car was great and the employes were proffesional. Great experience.

April 18, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 1 out of 5 stars
Automania logo

Reply from Automania

Dear Customer,

Thank you for sharing your feedback. We are sorry to hear that your return experience did not meet your expectations.

Our vehicle return process is designed to be as efficient as possible, and in some cases the inspection may be completed immediately after the vehicle is parked. However, we understand that customers may expect a more personal interaction at drop-off.

Our team is thoroughly trained in delivering attentive and professional service, and we strive to ensure every interaction is clear, smooth, and satisfactory.

Providing an exceptional experience is very important to us. We hope to have the pleasure of welcoming you again soon.

Rated 5 out of 5 stars

I recommened.

Everything was as agreed. Transportation from the airport to the rental company and back to the airport. The car is almost new. The rental and return process was very efficient. I recommend it.

April 15, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Perfect service

Almost new car, friendly staff at the office, good price

April 18, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

Fast service & great value

Fast service & great value. Thanks

April 18, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 4 out of 5 stars

Recent car / Good service

Recent car - friendly service at the office - good response on Whatsapp messages. Even a change of the return location was facilitated and agreed upon in a smooth and quick way.
Only point not to give the fifth star: the information previously provided on the Sunny Cars website has not been transmitted to Automania.
But would certainly book again the same way!

April 17, 2026
Rated 5 out of 5 stars

Everything went alright

Everything went alright, thanks !

April 19, 2026
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Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

Got exactly what I booked

Got exactly what I booked and it was a brand new Aygo X.
Had flight delay and arrived more thsn 1h later, announced by call, car was available still.

April 18, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

10/10

Just dropped off the car after 4 beautiful days in Napoli! The car was perfect and the staff amazing! Picked us up from the airport and dropped us back there today! No issues with extra charges or dodgy sales people so far! Will let you know if i have any issues! Thanks you Automania!

April 19, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Good service

Good service. New car.close to the airport

April 19, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars
Automania logo

Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

Everything was excellent.

The Rental Car Location is a bit hard to find at Catania Airport, but it is only a 5 min walk. The Service staff was friendly and helpful. The car was brand new. The return was easy too. I would absolutly recommend Automania at the Catania Airport.

April 6, 2026
Rated 2 out of 5 stars

We rented the car through BSP Auto.

We rented the car through BSP Auto.
At the counter to get our car we discovered that Automania had conditions that were not in BSP Auto´s voucher: Automania asked for a 100€ deposit to garantee fuel level and cleaness when returning the car. Also, we discovered that Automania didn´t accept debit cards or virtual credit cards ... so we had to buy there insurance to cancel the deductible (an insurance that we had already bought from BSP).

March 29, 2026
Automania logo

Reply from Automania

Dear Customer,

We are sorry to hear that your return experience did not meet your expectations.

At Automania, we are committed to providing transparent and efficient logistics. As stated in our Terms and Conditions, if a customer does not have a credit card and only has a debit card, Full Insurance must be purchased.
All of this information is clearly outlined in our Terms and Conditions, as well as on the rental voucher provided when you book the vehicle.
We look forward to welcoming you again soon and ensuring a smoother and more enjoyable experience next time.

Rated 1 out of 5 stars

There was a minimal scratch at the…

There was a minimal scratch at the plastic part of the tire, which was maybe even there before. I had to pay , they wanted to optimise themselves

April 11, 2026
Automania logo

Reply from Automania

Dear Customer,
We’re sorry to hear about your recent experience. Our team is thoroughly trained in delivering attentive and professional service, and we strive to ensure every interaction is clear, smooth, and satisfactory.
At the time of vehicle pick-up, it is the customer’s responsibility to carefully inspect the car and ensure that any existing damages are properly recorded in the check-out document. This step is essential to avoid any misunderstandings upon return.
If any damage is identified during the subsequent inspection the damages are then assessed by the partner body shops we work with. Once the repair estimate is received, Automania will proceed with charging the corresponding amount.
The customer is always informed in a transparent manner regarding the cost and the charge for any detected damages.
We look forward to welcoming you again soon and ensuring a smoother and more enjoyable experience next time.

Rated 5 out of 5 stars

Clear five star recommendation

Even if the counter is well hidden behind several construction sites, at the VIP Car Park behind Terminal C, Automania Car Rental is definitely a clear five star recommendation!
Fair rates, good choice of car types, vehicles in very good state, very friendly and professional service.
Anytime again!

April 18, 2026

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