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Company details

  1. Car Accessories Store

Information provided by various external sources

Real-time gps fleet and asset tracking, speeding, routing, dispatching, idling, driving behavior and much more. Used by over 15,000 businesses.


Contact info

2.1

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

horrendous customer service

customer service is absolutely horrendous, they claim you can easily reach them through chat....that was 10 months ago!!! and i recently tried again 1 month ago...they simply ignore their customers. the batteries in their devices are not reliable and they send out updates that i suspect change how the system reads the battery level....meaning batteries actual level might be like 70% but the system displays it as 100% too hide the fact their batteries suck. and if that wasn't enough the gps accuracy is not always accurate....most days my classic car shows it's location as being 2 blocks away from it's actual position....not good if it ever gets stollen!!

do better automile

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

AUTOMILE'S BEST

Just wanted to take a minute give thanks to
Henry Sinclair (henry.sinclair automile.com) for all his support and expertise helping to make managing my fleets logistics and telematics easy to manage. Henry is the reason we love AUTOMILE.
thanks

August 12, 2020
Unprompted review
Automile logo

Reply from Automile

Thank you very much!

It's always great to get feedback about our team. We will pass this on to Henry who will be thrilled to hear it.

Thank's for Trusting Automile with your fleet!

Rated 5 out of 5 stars

Great Company & Team!

Our company has been working with Automile for almost two years now. Whenever we've got an issue, there were someone from the team to help us solve it, in a timely manner and with an excellent answer or solution (to be fair - the issues were mainly user problems from our side, not with the application or devices themselves).

Lately I've been working quite a lot with Henry, as our Key Account Manager and Douglas, as the technical expert beside him, to redesign our fleet and optimise the usage of Automile for our company. I've rarely experienced such a friendly, competent and excellent account management and customer service.
It's always a pleasure working with them and the whole team.

The app itself is user friendly and the admin can also work their way around easily. After trying different tools for fleet management, I can only recommend Automile as a perfect solution for anyone with a fleet.

June 16, 2020
Unprompted review
Automile logo

Reply from Automile

Hi Sara!

Thank you for such a fantastic and thoughtful review.

Your kind words will be passed on to the team and we are so happy to know that our services and system are woking so well for you and your business!

We look forward to continuing to work with you for years to come!


Thanks,
Team Automile

Rated 5 out of 5 stars

Automile tracking

Easy. To install the device, excellent reporting features and works perfectly

May 6, 2020
Unprompted review
Automile logo

Reply from Automile

Hi Terry! Thanks for the review. Great to hear our services are working well for you! As always, do get in touch if you ever need assistance.

Rated 5 out of 5 stars

Very reliable product

Very reliable product. I use the tracker devise on my dump trailer. As soon as that trailer is moved from it’s location, I get an alert. Also a great way to track when my work crew when their using the trailer. Price is also very reasonable. Highly recommended product,

April 24, 2020
Unprompted review
Automile logo

Reply from Automile

Hi Louis,

We are so happy to hear you are enjoying the product!

As always, please get in touch if you ever need anything and thanks for the great feedback!


Thanks,
Team Automile

Rated 5 out of 5 stars

The device sells itself once someone…

The device sells itself once someone has tried it. The after sale support has been superb. I made a call was to purchase a second unit. The phone conversation was excellent with time taken to check I was going with the right system for my needs. Thankyou

March 31, 2020
Unprompted review
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