Hair slide tarnished black.Messaged avalaya but didnt even receive a reply.After reading other negative reviews it seems to be a reocurring problem with the company.
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See what reviewers are saying
Bought 2 armlets with Avalaya shop, got 20% discount and the order arrived quickly and well packed. The customer support is amazing and replied to all my queries and questions before i bought. Really... See more
Great customer service, dealt with the faulty item very quickly. Replacement arrived in time for a costume party and the ring I bought made quite a statement. I bought 'flying skull' ring, the feather... See more
I found a necklace via amazon and wanted matching items so I contacted Avalaya.com direct. A lady called Nina responded immediately and she was super helpful. I bought an additional 4 items which wer... See more
Company details
Information provided by various external sources
The fashion and costume jewellery shop offers wide range of neckales, pendants, rings, earrings, brooches, bracelets and bangles.
Contact info
United Kingdom
- www.avalaya.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Hair slide tarnished black.Messaged…
Hair slide tarnished black.Messaged avalaya but didnt even receive a reply.After reading other negative reviews it seems to be a reocurring problem with the company.
Don’t accept returns
I have just received a bracelet that is in pieces ,
Broken inside the bag .
Tried to register return but there is no such thing .
Obviously don’t want returns
BEWARE ……..don’t buy from them .
Love my necklace and think there will…
Love my necklace and think there will be more purchases very soon. A fabulous choice of many different styles/ materials and prices better than any others I can find.
Avalaya best online jewellery shop 🤗
Bought 2 armlets with Avalaya shop, got 20% discount and the order arrived quickly and well packed. The customer support is amazing and replied to all my queries and questions before i bought. Really pleased with my purchase and the quality of it! Got many compliments already from friends and family. Will definitely recommend this shop! 🥰 Thank you so much! 🤗
Avalaya is a super firm to deal with
Avalaya is a super firm to deal with . The service is efficient , and any problems are dealt with immediatel and without fuss . Customer service and satisfaction are what they are all about . I am delighted with their merchandise and will use them again . Recommended !
Thank you Avalaya .
Quality products, great customer service.
I found a necklace via amazon and wanted matching items so I contacted Avalaya.com direct. A lady called Nina responded immediately and she was super helpful. I bought an additional 4 items which were delivered promptly and the quality of the products were excellent.
Excellent customer service !!
I recommend this shop 100%
I recommend this shop 100%. When I received my bracelet, it was broken, they replaced it immediately. My bracelet is beautiful, very well made, very high quality! Really very happy with my purchase. Very fast service, really courteous and very kind people, you brightened my day. Thank you , Diane
Extremely dissapojnted
Extremely dissapojnted. Requested to return a bracelet I purchased. Was not satisfied with the color They never sent me a return label.
Avoid, avoid avoid! Impossible to return or contact this company
I bought two necklaces and wanted to return one. Their website did not allow me to set up a return, so two weeks ago (a week after they arrived) I sent a message - no reply. I have since phoned twice and left a message but no response. When you buy they encourage buying multiple necklaces, saying that returns are easy. However, I found that its impossible to make a return. There are several other reviews on Trust Pilot from those who have had the same experience. The positive reviews are all from those who have not wished to make a return. The necklaces are good, but not allowing returns is surely not legal. Avoid Avoid Avoid!
Great service
You made my day i happy with your service, I was satisfied. I bought my wife some costume jewellery. She was delighted, it was especially beautiful and my wife she was extremely happy with the work and overall experience they took with my needs. I'm happy to say definitely i will go back again and buy more to please my wife. Thank you so much
The jewelry I ordered was delivered…
The jewelry I ordered was delivered quickly and carefully packaged. Each piece matched the photos and descriptions on the website. The quality of the jewelry exceeded all my expectations – they look even better in reality than in the pictures.
Thank you so much for lovely earring
Thank you so much for lovely earring
For my wife, delivery was on time,
And was a good choice from ur collection
Bob.
Best Jewellery sets
I recently bought a few nice pairs of earrings for my special events and couple of brooches , quality is outstanding and it is very reasonable price . Would really recommend avalaya with amazing and huge selection of jewellery .
Excellent service …
Really happy with my recent purchase again from Avalaya.com. The product quality is consistently outstanding and exceeding my expectations every time. Friendly customer service and speedy delivery, I highly recommended.
Great customer service
Great customer service. Received item as described. Thank you for prompt delivery.
Fantastic service
Fantastic service. Great website, very easy to navigate. Found the perfect gift for my wife. Thank you!!!
Good experience
Bought several times from Avalaya. Good experience overall. Would recommend.
Great customer service
Great customer service, dealt with the faulty item very quickly. Replacement arrived in time for a costume party and the ring I bought made quite a statement. I bought 'flying skull' ring, the feathers are beautiful and cover most of my hand moving beautifully together. Highly recommend it.
I found this company through Amazon
I found this company through Amazon, was very surprise with the big range they offer to customers. It was very difficult to narrow down my options, but in the end i was left with 3 different brooches to choose from and i bought all of them ( i never seen before soo many brooch designs in one place). Very quick despatch and tidy packaging. I was very please to recieve my order within 24 hours. Will defo recommend this site to my friends. Thank you very much. Happy customer.
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