Be aware of this company - I ordered the basic app update software @ €11.99 for 1 year. I was charged €45.18 for additional software I did not order. I have lodged a complaint with the company and P... See more
Company replied
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The up-front on-line add said it can be used for free. I hae very limited need for a pdf converter, so that is my best option. But, I am unable to access the free option. Very disappointing - and high... See more
I always liked Avanquest Software and hardware, I still do ,it has been a well known company to me I have purchased soo many Softwares and hardwares from Avanquest I can only say Thank you Ava... See more
Company replied
I tried to find the PC driver for new printer and searched on internet, PChelpsoft came first on the list. According to the instruction I installed it and made annual subscription. Soon I noticed... See more
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Company details
About Avanquest Software
Written by the company
With nearly 40 years of experience, Avanquest is a leading software developer dedicated to delivering innovative, reliable, high-quality software solutions. Our diverse portfolio includes software for PC optimization, PC security, PDF solutions, and photo editing, catering to both individual users and businesses.
Avanquest is committed to enhancing user experience by integrating cutting-edge technologies such as artificial intelligence into many of our products. Our advanced software solutions are designed to improve PC performance, ensure robust security, streamline PDF management, and enhance photo editing capabilities.
At Avanquest, customer satisfaction is our top priority. We provide exceptional customer support through LiveChat, phone, and email, ensuring users receive the assistance they need. For more information about our products or to reach our support team, please visit our Support Page.
Avanquest® is a registered trademark of Avanquest® Software.Contact info
Rue Berthelot, 2, 92400, Courbevoie, France
- https://avanquest.zendesk.com/hc/en-us
- www.avanquest.com
3.9
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the beginning of real help with PC cleaner
This company is truly interested in serving customers and is always available and helpful.
April 14, 2025
Unprompted review
Reply from Avanquest Software
Hi Barbara,
Thank you for sharing your experience with our support team, we are glad to hear you are happy with the experience you got! Our team is always here for you!
The patients of my technicians
The patients of my technicians, their excellent help in restoring my use of technology I thought I would never understand. It makes you believe you can accomplish so much more with the right help and ability at your BACK to help you through. THANKS FOR ALL OF YOUR HELP EFFORTS AND EXPERTISE! 👌
March 27, 2025
Unprompted review
Reply from Avanquest Software
Hi George,
We're truly grateful for your kind words! It’s wonderful to hear that our team was able to support you in a meaningful way.
PC Cleaner always cleans up my PC with…
PC Cleaner always cleans up my PC with little help from me. Works very well and protects the health of my computer constantly. I very happy using this product and recommend it highly. I have had it on my PC’s for quite some time.
April 10, 2025
Unprompted review
Reply from Avanquest Software
Hi Frank,
Thanks for the great feedback! It’s fantastic to hear that PC Cleaner has been a reliable part of your routine and keeps your computer running smoothly.
Have requested License code for both…
Have requested License code for both PCCleaner as well as Drivers Update and haven't received any answers about that. IT MEANS THAT BOTH SOFTWARES ARE NOT WORKINK AS IT REQUIRES LICENSE CODE AND i DON'T HAVE THEM. What to do?Would you plese kindly help me to solve these problems? Thanks and Regards
April 9, 2025
Unprompted review
Reply from Avanquest Software
Hi Ana Maria,
Thanks for reaching out and sharing your experience. License code issues can usually be resolved quickly by checking the email used during purchase, including the spam or junk folder. If nothing’s there, our support team is available to help you get your license codes so you can activate both programs without delay. Please confirn your contact details for the follow-up from us with further help.
The PC HelpSoft Support Team Was The Best
The PC HelpSoft Support team was very helpful and patient. They helped me solve my problem. Thank you.
April 3, 2025
Unprompted review
Reply from Avanquest Software
Hi Mireille,
It's great to hear that the support team provided helpful and patient assistance! We're glad they could resolve your issue.
Julie was very tolerant and understanding.
Julie was very tolerant and understanding of this 79 year old. Spent a lot of time trying to make things work
April 1, 2025
Unprompted review
Reply from Avanquest Software
Hi Joseph,
It's wonderful to hear that our agent provided patient and understanding support! We truly appreciate your feedback and are glad she could assist you.
very good and professional
April 1, 2025
Unprompted review
Reply from Avanquest Software
Hi Daniel,
Thanks for sharing that our team could help you properly. We appreciate the review.
Whenever I need help, the company responds in less than 24 hours.
Excellent customer service.
March 29, 2025
Unprompted review
Reply from Avanquest Software
Hi Odasorma,
Thanks for your positive comments on our support team. We are happy to know that you are satisfied with our prompt help.
It did what I wanted!
March 23, 2025
Unprompted review
Reply from Avanquest Software
HI Nick,
We appreciate your feedback! We are glad that the program performed as expected.
Great Job!
PC Helpsoft has been helping me to keep my desktop pc running smoothly!
March 31, 2025
Unprompted review
Reply from Avanquest Software
Hello Steve,
Thank you for rating our service and for letting us know that you are happy with how it helps you maintain your PC. We appreciate your feedback!
Reply from Avanquest Software
Hi Pardo,
We're glad to hear you had a quick and professional experience! Thank you for your feedback!
Reply from Avanquest Software
Hello Mr. Lambourne,
Thank you for taking the time to rate Driver Updater. We are happy to hear that you find our service friendly and helpful!
Responsible people........
They were ready to respond and did so quickly.
March 17, 2025
Unprompted review
Reply from Avanquest Software
Hello Jeff,
Thank you for letting us know you are happy with our support team! We are always here to help you!
Emma was very helpful
Emma was very helpful, courteous, and professional in helping me with a matter.
March 26, 2025
Unprompted review
Reply from Avanquest Software
Hello Palmer,
We appreciate you taking the time to share your experience with our support team. We are glad to hear you received great help
quick and very friendly accurate respons
March 25, 2025
Unprompted review
Reply from Avanquest Software
Hi. Glad to hear that! Our team is always here to help. Let us know if you need anything else!
I am totally satisfied with the way my…
I am totally satisfied with the way my complaint was handled. You can trust PC Help Soft. Thanks to the team.
Mireille Bernot
March 25, 2025
Unprompted review
Reply from Avanquest Software
Hi. Thank you for your kind words, Mireille! We’re glad we could assist you and appreciate your trust in PC HelpSoft. Our team is always here to help whenever you need us!
was not to get be pass up dating…
was not to get be pass up dating drivers.
a computer friend was able to bet my printer working no youy site,
March 6, 2025
Unprompted review
Reply from Avanquest Software
Hello Tooley,
Thank you for sharing your experience. We're sorry to hear that our service didn't resolve your driver update issue, and we're glad your friend was able to assist you in getting your printer working. If you'd like further help from our team, please let us know, we're always here to assist!
I am still having trouble setting up…
I am still having trouble setting up the software on my laptop
March 21, 2025
Unprompted review
Reply from Avanquest Software
Hi Lloyd,
We understand how frustrating setup issues can be. Our support team is here to help—please reach out, and we’ll work with you to get everything running smoothly: https://avanquest.zendesk.com/hc/en-us
L'efficacité de l'intervention
L'efficacité de l'intervention, disponibilité de l'intervenant.
March 17, 2025
Unprompted review
Reply from Avanquest Software
Bonjour Jean-Pierre. Merci pour votre retour ! Nous sommes ravis que l’intervention ait été efficace et que notre intervenant ait été disponible pour vous. N’hésitez pas à nous solliciter si vous avez besoin d’une assistance supplémentaire.
Reply from Avanquest Software
Hi Wim,
We appreciate your feedback! It's great to hear that you received clear and prompt assistance. If you ever need help again, we're always here for you!
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