Avanti Communications Group plc logo
Visit website

Avanti Communications Group plc Reviews 1

•
TrustScore 3 out of 5

3.2

Telecommunications Service Provider
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Telecommunications Service Provider
  2. Mobile Network Operator
  3. Software Company

Information provided by various external sources

We’re the leaders in Ka-band communications. Our fleet of satellites enable us to work in some of EMEA’s most challenging locations

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Hung out to dry. No notice / no fault disconnection

Avoid if you don't want to be left in the lurch

Rural location so took out a contract (through a Co called Avonline, now called BigBlu) for satellite broadband provided by Avanti.

Service wasn't great so was pleased when BigBlu offered a new contract with a service providing greater speed / data.

Before new service was installed Avanti have cut off all services to customers provided via BigBlu at no notice to us as customers.

Avanti refuse to reinstate any service. Position is they have no responsibility to us as end user customers under their code of conduct as we had not contracted direct with Avanti.

In other words, Avanti having cut us off, it's not Avanti's problem and we should complain to BigBlu!

July 25, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look