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AVA of NorwayReviews 

3,105
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 904 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and thoughtful design of the products, often noting their excellent performance and ease of use. Many people highlight the top-tier customer service, describing it as world-class, efficient, and incredibly helpful, with quick responses and effective problem resolution. Reviewers also frequently commend the fast delivery service, with items often arriving well before the estimated date and in solid packaging. However, some people mentioned issues with customer service communication, citing slow replies, conflicting information, or a lack of a direct telephone number. A few customers also experienced product malfunctions, such as blowing fuses or leaks, and expressed disappointment with the after-sales support for these problems.

What people talk about most

Product

Consumers find the product to be positive, with many highlighting its excellent build quality, powerful... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent build quality,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the incredibly fast... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and very good from... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

​Top-tier customer service! ​I had an out-of-warranty issue with my AVA Master P70. Even though I am a business customer from Slovakia and the dealer's warranty had expired, the AVA support team was... See more

Company replied

Rated 5 out of 5 stars

Delivery was quick and product arrived within a solid package. Clear instructions meant it was ready to go in 20minutes. Even my wife was impressed by the quality of the Evolution P80 and to have a 20... See more

Rated 5 out of 5 stars

Very efficient company, I sent email enquiries prior to purchasing one of their pressure washing machines, they answered very quickly with explanations. After pre ordering an out of UK stock item they... See more

Company replied

Rated 5 out of 5 stars

I have had an AVA P60 Evolution for a few years now. It's a superb piece of kit. The time has come to fit a replacement pump and switch unit as per AVA warranty service requirements. Mischa has pro... See more

Company replied


Company details

  1. Pressure Washing Service
  2. Do-it-Yourself Shop
  3. Garden

About AVA of Norway

Written by the company

We at AVA of Norway are passionate about our products and want them to last as long as possible. Less throwaway and more focus on the maintenance of solid products is simply a good environmental measure. Our goal is to become the most innovative brand on the pressure washer market.

  • Up to 20 years warranty

  • Reduced maintenance costs

  • Long lasting and easy to service 

  • User-friendly and highly efficient products

  • Large selection of spare parts and accessories

  • Strive to improve on environmentally friendly design

  • Reinventing the cleaning experience through smart design

Satisfaction Guarantee

Free 30-day returns

At AVA , your satisfaction is our priority. If you're not content with your purchase, you may return any unused and unopened product within 30 days of delivery.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.6

All reviews

(3,105)

903 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service from start to finish…

Very good service from start to finish I had a good experience with Ava

May 18, 2026
AVA of Norway logo

Reply from AVA of Norway

Really lovely to hear this, Royle. We appreciate you choosing AVA and hope your machine keeps impressing you every time you use it.

Rated 5 out of 5 stars

Phenomenal product and even better customer service

Phenomenal product and even better customer service.

I had an issue with a component and got in touch with AVA. They verified the issue, offered help articles and when that didn’t work immediately agreed to a replacement.

This is how you do customer service. Trust in their product and the humility to deal with any issue.

May 20, 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

Thank you so much for the kind words. At AVA we genuinely believe long-term support matters just as much as performance, so it’s fantastic to hear that came through in your experience.

Rated 5 out of 5 stars

A review after one use

The service and communication from the company, along with the actual deliveries (I knew the pressure washer was out of stock initially, but the accessories were delivered promptly) was very good. As for using the pressure washer to clean a very dirty car using the pre wash and foam solutions, it did a good job. Very happy so far.

April 19, 2026
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Reply from AVA of Norway

Thanks for the detailed feedback, Roger. We’re really happy to hear the communication, delivery and first wash experience all hit the mark — sounds like your AVA is already settling into the job nicely.

Rated 1 out of 5 stars

Missing pieces from bundle

Ordered the Go P40 medium bundle, it arrived today however upon opening the box, it looked as if it had been a returned unit, and also it's missing the Gun, pretty useless without it!! Awaiting a response from Ava to rectify the issue, and will amend the review depending on what the remedy is!

May 19, 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

Hello James,

We regret to hear that you received a unit with missing accessories. Our customer service team will reply to you as quickly as they can and help you resolve this matter.

We deeply apologise for the inconveniences this may have caused.

Kind regards,
Team AVA

Rated 5 out of 5 stars

Excellent and fast service

Had to make a warranty claim as the connector failed on the hose. Filled in the form supplying a picture and video of the problem and got a response within hours. Replacement hose was with me in a couple of days and was an effortless experience.

April 15, 2026
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Reply from AVA of Norway

Hi Mark!

Thank you for five stars!

We are happy to hear that your experience with our warranty claim form was good and that the replacement was delivered to you quickly! :D

Have a nice day!

Kind regards,
Team AVA

Rated 5 out of 5 stars

A must have

Super pleased with product, very compact easy to use, great warranty on it, super-fast delivery, highly recommend to anyone and much better than the other big yellow brand one!!! I personally think

May 11, 2026
AVA of Norway logo

Reply from AVA of Norway

Hi Mark!

Thank you for five stars and your positive feedback!

We are very happy to hear that you are pleased with our products and the fast delivery :D We hope your new machine will bring you lots of joy!

Have a nice day!

Kind regards,
Team AVA

Rated 5 out of 5 stars

I have a p70 ,best thing I ever bought…

I have a p70 ,best thing I ever bought ,for xmas a few years ago bought my son a go 40 he loved it until he left it in his garden shed over the winter and froze the pump.
Looked on the website ,new pump and motor assembly avaliable, ordered Friday night at 8pm ,delivered 3pm Monday ,20 minutes had it fitted and all working again .
Would highly recommend, great after sales with all parts avaliable

May 18, 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

Thanks so much for sharing your experience, James! It’s great to hear your P70 is still going strong, and even better that the GO P40 was back up and running so quickly. We always want keeping your AVA alive to be as easy as using it.

Rated 5 out of 5 stars

Excellent pressure washer that was…

Excellent pressure washer that was delivered promptly , with a simple ordering process!
First rate!

May 11, 2026
AVA of Norway logo

Reply from AVA of Norway

We’re delighted to hear everything arrived quickly and smoothly! Enjoy your new AVA setup and thanks for choosing us to power up your cleaning routine.

Rated 1 out of 5 stars

customer service is dreadful

I feel the product is great, unfortunately after 2 uses the filter at the front broke, I replaced it and it broke again, when contacting customer services it was made out to be mishandling. I can assure you it wasn't. when I seen i was getting nowhere I went to replace the part to find they do not ship to the country. they sold me the product. NI was fobbed off with another supplier in another country, very poor customer service on a product that prides itself on 20year warranty, I haven't got 60days before it broke. I am aware that every so often a product can have a fault but when the customer service is not even willing to help its not good. will continue to fight for a refund and then purchase another brand. unfortunate, as iv used ava products before and been very pleased and this is why I purchased one for my own use.

May 18, 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

Thanks for your honest feedback — and we’re really sorry for the frustration you’ve experienced with this situation. For Northern Ireland, we do work with a dedicated partner, and we kindly recommend getting in touch directly with Neale, who will absolutely be able to support you further and help find a solution.

We understand how disappointing this must feel, especially given your previous positive experience with AVA, and we’d like to make sure this gets properly looked into for you.

Rated 5 out of 5 stars

Great Products

Easy to order quick delivery and the products are well made and Easy to use

April 17, 2026
AVA of Norway logo

Reply from AVA of Norway

Thanks for the fantastic feedback, Stephen! We’re really happy the whole experience felt simple and seamless — exactly how it should be with AVA.

Rated 5 out of 5 stars

Great customer service very fast…

Great customer service very fast delivery all round great machine would highly recommend

May 15, 2026
AVA of Norway logo

Reply from AVA of Norway

We really appreciate the recommendation, Mark! It’s great to hear your new machine and the delivery experience both hit the mark.

Rated 5 out of 5 stars

Really fast delivery of fantastic…

Really fast delivery of fantastic quality products

May 15, 2026
AVA of Norway logo

Reply from AVA of Norway

Thank you for the kind words! We’re so pleased your order arrived quickly and that you’re enjoying the quality of your AVA products already.

Rated 5 out of 5 stars

What an amazing product

What an amazing product, delivered promptly in good strong packaging and assembly instructions were very clear

May 11, 2026
AVA of Norway logo

Reply from AVA of Norway

We love hearing this kind of feedback! It’s fantastic that everything arrived safely and that the setup experience felt smooth and straightforward for you.

Rated 5 out of 5 stars

Great product

Great product, quick delivery, you can tell it is a high quality product by the way everything feels

May 14, 2026
AVA of Norway logo

Reply from AVA of Norway

Thanks for sharing your thoughts, Richard! We put a lot of focus into the feel and durability of every detail, so it’s great to hear that stood out straight away.

Rated 5 out of 5 stars

A must have for any home

After owning Karcher for many many years I decided to switch to Ava , this machine is so much more sterdy and powerful than Karcher and honestly beats them by a milestone .
Very easy to assemble and switch over nozzles etc with great hoze and trigger length
Well priced and speedy delivery

April 16, 2026
AVA of Norway logo

Reply from AVA of Norway

Mark, we’re thrilled your switch to AVA has been such a positive upgrade! Enjoy the extra power and durability — and thanks for highlighting the little details that make everyday cleaning easier.

Rated 5 out of 5 stars

Completely Satisfied

I've been very pleased with the AVA Easy P57 build quality and the power of the pressure washer.

May 1, 2026
AVA of Norway logo

Reply from AVA of Norway

Great to hear you’re enjoying your P57 Easy! Thanks for taking the time to share your experience with the build quality and performance.

Rated 5 out of 5 stars

Products are solid well made

Products are solid well made, well designed with thoughts to great features included , I have several purchases and help with the overall experience . Keeping it simple but useful. Delivery was when it said it would be as was pre ordered on main washer, with good communication .and yes I would recommend.

May 16, 2026
AVA of Norway logo

Reply from AVA of Norway

Gordon, thanks for the brilliant feedback! It’s great to know the thoughtful design and overall experience made a strong impression from start to finish.

Rated 5 out of 5 stars

Fantastic Upgrade to my P57 Easy

Ordered an aluminium filter & steel reinforced hose to upgrade my P57 Easy.

Items arrived next working day and well packaged.

I've always found Ava products to be of great quality and these items are no different.

Installation could have been a bit easier as the hose was a snug fit in relation to how the flexi-hose fitted and needed some persuasion but in the end I managed to install it and I feel a massive difference to my pressure washer by adding these two products.

I would recommend anyone with a similar set up that's looking to upgrade, to do the same.

Many thanks

May 13, 2026
AVA of Norway logo

Reply from AVA of Norway

We’re so happy the upgrades made such a noticeable difference, Mark! Enjoy the improved setup, and thanks for sharing such detailed and helpful feedback with the AVA community.

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