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AVA of Norway Reviews 3,080

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 881 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their fantastic build quality, brilliant design, and overall excellent performance, often noting they are a significant upgrade from other brands. The delivery service is frequently highlighted as fast and efficient, with clear communication and timely arrivals. Many consumers also commend the exceptional customer service, describing it as helpful, responsive, and faultless, particularly appreciating the company's support for the right to repair. However, some customers also noted issues with product durability, experiencing leaks or malfunctions after a relatively short period of use, and a few expressed dissatisfaction with customer service communication, citing slow email responses or a lack of telephone support. Additionally, a small portion of people felt that some accessories were not as effective as expected or that certain items were missing from their orders, leading to further communication challenges.

What people talk about most

Product

Users describe positive interactions with product, highlighting its innovative design, excellent build... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the excellent build quality,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting super fast... See more

Service

People report positive experiences with service, often describing it as excellent and first-class, with quick... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service experience. Unfortunately had to get new parts for a machine still very new and under warranty, but because AVA support the right to repair, I disassembled it, found the faulty... See more

Company replied

Rated 5 out of 5 stars

Hugely impressed with my recently purchased AVA Go P40L. Fantastic build quality and an overall brilliant design which all fits together perfectly both when in use and when stored on my garage she... See more

Company replied

Rated 5 out of 5 stars

Placing an order for an Easy P57 pressure washer bundles with AVA was straightforward and pricing was competitive. Delivery was fast, ordered on a Thursday and received on Saturday. The product is tho... See more

Company replied

Rated 5 out of 5 stars

I have recently upgraded my power washer from a well know brand which I thought was very good apart from the cable management. I bought an Ava p70 and what a difference. Makes my previous washer look... See more

Company replied


Company details

  1. Pressure Washing Service
  2. Do-it-Yourself Shop
  3. Garden

About AVA of Norway

Written by the company

We at AVA of Norway are passionate about our products and want them to last as long as possible. Less throwaway and more focus on the maintenance of solid products is simply a good environmental measure. Our goal is to become the most innovative brand on the pressure washer market.

  • Up to 20 years warranty

  • Reduced maintenance costs

  • Long lasting and easy to service 

  • User-friendly and highly efficient products

  • Large selection of spare parts and accessories

  • Strive to improve on environmentally friendly design

  • Reinventing the cleaning experience through smart design

Satisfaction Guarantee

Free 30-day returns

At AVA , your satisfaction is our priority. If you're not content with your purchase, you may return any unused and unopened product within 30 days of delivery.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(3,080)

881 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery was very quick

Delivery was very quick.
Easy to order and pay.
So far the product has performed exactly as expected.
Would recommend.

May 28, 2026
AVA of Norway logo

Reply from AVA of Norway

It is great to know that your ordering experience was completely smooth and that everything is performing just as expected, Timothie.

We appreciate you spreading the word and sharing your positive experience!

Rated 5 out of 5 stars

Very professional service

Very professional service

April 30, 2026
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Reply from AVA of Norway

We really appreciate you taking the time to share your feedback, Clive. Ensuring a highly professional experience from start to finish is always our top priority!

Rated 5 out of 5 stars

Fast free delivery high quality…

Fast free delivery high quality products. Used this company before highly recommend first class in every way.

May 28, 2026
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Reply from AVA of Norway

It means the world to us when loyal customers like you return and continue to have a first-class experience, Alan!

Thank you for the wonderful recommendation and for being a part of our journey.

Rated 5 out of 5 stars

very quick delivery good products find…

very quick delivery good products find locking joints on pressure washer can stick.

May 27, 2026
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Reply from AVA of Norway

Thank you for sharing your experience with us, Ivan, especially regarding the quick setup!

We appreciate the note about the joints and recommend a tiny bit of silicone spray to keep everything clicking smoothly.

Rated 5 out of 5 stars

The Ava P57

I've used the AVA P57 three times now washing block paving and its done it effortlessly.
It seems great quality and well thought out. The only thing I would probably change is the handle that reels in the hose.
I think it would be alot more user friendly to have a flip out handle that has a bit more size go it.
Other than that it's a great product and only time will tell with reliability.

April 29, 2026
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Reply from AVA of Norway

We are so glad to hear that your paving looks great after a few effortless washes, Andy!

Your brilliant suggestion about a larger, flip-out handle design is exactly the kind of innovative feedback our team loves to look into for future updates.

Rated 5 out of 5 stars

Fantastic bit of kit

Fantastic bit of kit. Really happy with it. I was sent a wrong item as part of my bundle but customer service was very helpful and professional and sorted it out. 5 stars for me

April 29, 2026
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Reply from AVA of Norway

Mistakes can happen, but we are so glad our team sorted out your bundle swiftly and professionally, Conor!

Thank you for your patience and for dropping such an awesome five-star review.

Rated 5 out of 5 stars

Absolutely great pressure washer

Absolutely great pressure washer. Delivery was quick and product is well built. Really easy to get around.

May 26, 2026
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Reply from AVA of Norway

It is fantastic to hear that moving around with your new setup is so effortless, Michael!

We designed the machine to be as mobile and sturdy as possible, so it is great to know it fits your routine perfectly.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. I haven't tried the lance yet, but I am sure this will be fantastic quality and will function well, AVA quality.

May 27, 2026
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Reply from AVA of Norway

We love hearing that you can feel the signature quality before you have even tested all the attachments, Sanjay!

Once you get a chance to try out the lance, we are confident it will make your outdoor cleaning even more fun.

Rated 5 out of 5 stars

the set up of the washer is first class…

the set up of the washer is first class keeping all tools tight on the work station .well thought out layout.
Superb product delivered exceptionally quickly

May 26, 2026
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Reply from AVA of Norway

Having all your tools tightly organized right where you need them is exactly what we aimed for with this workstation layout, Christopher!

We are thrilled that the design and the fast shipping hit the mark for you.

Rated 5 out of 5 stars

Very fast and efficient customer…

Very fast and efficient customer service.

May 26, 2026
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Reply from AVA of Norway

Providing a fast and highly efficient experience is what we always aim for, Martin.

Thank you so much for taking a moment to leave us this great feedback!

Rated 5 out of 5 stars

Cannot fault your equipment

Cannot fault your equipment

May 26, 2026
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Reply from AVA of Norway

Short, sweet, and absolutely wonderful to hear, Lee! We are incredibly proud that our equipment has met your high standards.

Rated 5 out of 5 stars

Good product

Found the website very easy to use and the delivery was fast and the product is quality

May 26, 2026
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Reply from AVA of Norway

It is wonderful to hear that everything from browsing our website to the fast arrival of your gear went so smoothly, John!

We always aim to combine top-notch quality with a seamless experience, so your feedback means a lot to us.

Rated 5 out of 5 stars

Excellent service and product

Excellent service, from support staff regarding not being able to purchase to updates throughout. Ava pressure washer is hands down much better than my previous popular brand. I love the fact the fact there is confidence in the product and the ability to repair if necessary, well done Ava. Will be recommending you to friends and family!!

May 26, 2026
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Reply from AVA of Norway

Hearing that you are happily recommending us to your loved ones is the greatest compliment we could ask for, Vijay!

We designed our machines to last a lifetime with easy-to-fix parts, so we are thrilled that our sustainable approach and superior performance stand out against your old gear.

Rated 5 out of 5 stars

Excellent Customer Service

When one of the accessories to my pressure washer failed it was replaced free of charge under warranty without hesitation or query. I received the replacement within 7 days. Thank you Mischa.

May 29, 2026
Unprompted review
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Reply from AVA of Norway

We firmly believe that a long warranty should be completely stress-free, so it is great to know that Mischa could get you sorted without any hesitation.

Thank you for your trust, Peter, and we are glad your machine is back to full strength!

Rated 1 out of 5 stars

Advised AVA we wanted to return the…

Advised AVA we wanted to return the product unopened and unused within the 14 days advised and they have never contacted us back except to ask for reviews. Really poor. Update, has now been returned with their apologies.

April 27, 2026
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Reply from AVA of Norway

Hi Angela, I’m very sorry to hear about your experience and the frustration this has caused.

I have since contacted you directly, and I can confirm that we have not received any return request under your name or email address in our system. I also want to sincerely apologize for any confusion this may have caused.

Please rest assured that we always respond to every return request we receive, and we would never intentionally leave a customer without a reply.

I’d still be very happy to help resolve this for you, so please feel free to continue the conversation with me directly.

Rated 5 out of 5 stars

Outstanding assistance

Once I’d got past the automated response, the help I received was superb. Really proactive and practical, exactly how outstanding customer service should be..!!

May 28, 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

Dear customer,

Thank you for five stars and your positive feedback!

We are happy to hear that you received excellent service from our customer service team! :D

Have a nice day!

Kind regards,
Team AVA

Rated 1 out of 5 stars

I purchased a p80 jetwash with all the…

I purchased a p80 jetwash with all the extras around £1000 on the 20/06/25 not used much last year, probably 10 times, as i was in recovery from cancer. On friday the machine blow 4 fuses. Whilst I was trying to use it. Then on the 4th fuses it ran but no pressure just water on mains pressure comeing out of the gun head , no jet pressure the pump is broken i rekon. Now it was the 20 year warranty that attracted me to the product, I sent in prof of purchase and all the evidence and the customer services was horrendous saying it could be my water pressure or it could be my hose or the length of hose , and you must use a min length of hose. Everything but sorry to here you have a problem. Mischa from AVA customer services uk was very poor at helping me, as she failed to pic up on the fuses blowing and set about trying to say it was something I had done from the get go, and then I asked to speak to someone who can help I got ghosted no more communication. Really really bad and I feel the 20 year warranty is just a sales ploy and not worth the paper its written on. I feel iv been robbed and now im left with a dead crap jetwash and a load of extras soffit pole cleaner patio cleaner extra jets and pressure hose and extendable gun all useless . As the machine is so so fragile apparently and will brake easily if you have to much water or to little water .And as for warranty there isn't one really its just a lie. Im going to trading standards i feel I've been taken for a ride. AVA dosnt have a customer services department that helps or listens, it just trys to put any issues on the customer. I wish I could have my money back after this experience i have 0 confidence in the company. I had a Kranzel jet wash for 20 years brilliant . It worked constantly. I wish id just gon back to them. AVA 20 year warranty or your 1 year garenty under consumer uk law all worthless with AVA . I have just been left with a useless machine only good for the bin in 11 months and used less 15 times . 27 may I called it took over an hour or 2 of photos video trying to prove i have water pressure and I have correct hose lock fittings and correct length of hose or filters clean back and forth then nothing! Very bad 👎 😕

May 22, 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

Iain, we’re genuinely very sorry to read about your experience, especially after the trust you placed in us when choosing your AVA setup. We completely understand how disappointing and frustrating this situation must feel, particularly with such limited use of the machine.

The troubleshooting questions from our support team were only intended to help identify the cause as quickly as possible and were never meant to imply that you had done anything wrong. We truly apologise if this came across the wrong way. As we could not find a fast solution remotely, the machine is now being inspected by our workshop, and we sincerely hope we can get everything resolved properly for you very soon.

Rated 5 out of 5 stars

Ava is good

Purchased a replacement accessory for my Ava Pressure Washer easily navigated the website and found great ways to pay and delivered ahead of scheduled time.

May 24, 2026
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Reply from AVA of Norway

Thank you for the great feedback, David — we’re really happy to hear everything from the website experience to the delivery went smoothly for you. Enjoy your AVA setup, and we hope it serves you well for a long time to come.

Rated 4 out of 5 stars

Great product, confusing product line.

Great product.
Was disappointed to find out that the P50 is the older model and not the P57 I wanted.
Otherwise fantastic quality.

May 24, 2026
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Reply from AVA of Norway

We really appreciate your honest feedback, Mark. We understand the confusion around the different model generations and will continue working on making this clearer for customers. Great to hear though that the quality of the machine has left a strong impression once it arrived.

Rated 5 out of 5 stars

Very good costumers service

Very good costumers service, pressure washer does the job and all accessories are very nice.

April 26, 2026
AVA of Norway logo

Reply from AVA of Norway

Thank you, Rafael — we really appreciate your feedback! It’s great to hear that you’re happy with your AVA pressure washer and the accessories, and that everything is doing the job well for you. We wish you continued great results and are always here if you need any support.

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