Absolutely seamless process. This was my first time shopping at Avenue 32 (I was unfamiliar with it prior to ordering) but everything was perfect down to the packaging. I will definitely be shopping... See more
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See what reviewers are saying
I had trouble with the website crashing repeatedly and as a result was unable to buy the item I wanted. When I wanted to return an item I found the whole DHL website and returns process overly compli... See more
Ordered 1pair boots in my size according to size guide (£6 delivery charge) - but were too small so ordered next size up (another £6 delivery charge) - still too small and obviously had been worn prev... See more
This is my second time shopping with Avenue 32, and I'm extremely happy with my purchase. The item was promptly shipped and delivered in two days for only $15.00 international delivery. For that k... See more
Company details
Contact info
346 Kensington High Street, W14 8NS, London
- 07919332455
- luisa.orlandi@avenue32.com
- www.avenue32.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Impressive Service
easy to find items, efficient service and quick delivery!!!!
Absolutely seamless process
Absolutely seamless process. This was my first time shopping at Avenue 32 (I was unfamiliar with it prior to ordering) but everything was perfect down to the packaging. I will definitely be shopping here in the future. The only thing that would make it even better would be free shipping to the U.S.!
Thanks!
it is amazing how fast and easy it is …
it is amazing how fast and easy it is to shop with AVENUE 32 !!!!
thanks a lot , love MICAELA
Loved it
Very easy to order, fast delivery, loved the item and packaging
very good packaging
excellent service extremely helpful I …
excellent service extremely helpful I would highly recommend
I like avenue 32
*Kindfull staff. *Quick dilvery. *Beautiful dresses. So I like to deal with you agin.
Avenue 32 has long been one of my …
Avenue 32 has long been one of my favourite online shopping sites. Great edit, fabulous service from delivery to returns, easy check out...you gals have it all right.
Excellent Service!
The Avenue 32 service is excellent, quick, easy, and convenient! I cannot fault the service in any way, as ordering, delivery, and returns are super swift.
Terrible experience
Terrible experience! Will never shop here again. Would not offer a price adjustment after five days of the item going on sale! Customer service was rude and condescending. There's a reason why this company IS and WILL stay small. Back to Net-a-porter where they value customer service! BYE!
easy to use the web site..shipping was …
easy to use the web site..shipping was within a few days, good packaging, & I love the sunglasses I ordered!!
Products arrive beautifully packaged …
Products arrive beautifully packaged and are delivered quickly.
Everything as expected, thank you
Quick delivery, carefully packed (but not over-packed!). Lovely dress, exactly as it was described . I'd definitely go back.
Perfection
Perfection
Beautiful website
Easy to view and move around the website
Beautiful clothes!!!
Amazing packaging
And great shipping
Thank you
Fondly,
Kimberly
Compared with other online fashion …
Compared with other online fashion stores, Avenue 32 was wonderful to deal with
I love this site
I love this site. It has unique items which you can't find in many designer online stores.
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