Absolutely seamless process. This was my first time shopping at Avenue 32 (I was unfamiliar with it prior to ordering) but everything was perfect down to the packaging. I will definitely be shopping... See more
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See what reviewers are saying
I had trouble with the website crashing repeatedly and as a result was unable to buy the item I wanted. When I wanted to return an item I found the whole DHL website and returns process overly compli... See more
Ordered 1pair boots in my size according to size guide (£6 delivery charge) - but were too small so ordered next size up (another £6 delivery charge) - still too small and obviously had been worn prev... See more
This is my second time shopping with Avenue 32, and I'm extremely happy with my purchase. The item was promptly shipped and delivered in two days for only $15.00 international delivery. For that k... See more
Company details
Contact info
346 Kensington High Street, W14 8NS, London
- 07919332455
- luisa.orlandi@avenue32.com
- www.avenue32.com
3.7
Average
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quick service
July 5, 2017
Unprompted review
Great online shop
Great customer service. Very fast shipping and clear communications.
July 5, 2017
Unprompted review
One of my favourite sites on the web
One of my favourite sites on the web. Great designers, generous sales, helpful staff.
July 5, 2017
Unprompted review
Perfect
Perfect! Everything arrive on time, fantastic products and selection.
July 5, 2017
Unprompted review
I usually am very happy with Avenue 32
I usually am very happy with Avenue 32. However I did call about some shoes that were further reduced the day after I bought them. I called up and someone said they would look into it. I think that was just said so that I would go away. There was no follow up of any sort. Even if it was so to say, we have considered this and on this occasion we can't. Although that being said, any other store would honour the price reduction.
July 4, 2017
Unprompted review
Great range of brands and really good service
Great range of brands and really good service - quick deliveries and processing of any returns.
July 4, 2017
Unprompted review
Quick delivery and wonderful products!
July 3, 2017
Unprompted review
exactly what I wanted and quick …
exactly what I wanted and quick delivery. thank you no further remarks just good!
July 3, 2017
Unprompted review
Excellent!
Arrived within 48hrs, packaging was great, coat was in excellent condition and fitted really well. One very happy customer!
July 3, 2017
Unprompted review
As good as most on line high end …
As good as most on line high end retailers
July 3, 2017
Unprompted review
Ordering was easy
Ordering was easy. Customer service was excellent. very pleased with all round service.
July 3, 2017
Unprompted review
Perfect service.
July 3, 2017
Unprompted review
First Time Buyer - Delighted
The sweater I bought was pristine, just as described. They check everything thoroughly before sending them out (not the case I've found with other sites). They had the best price available anywhere. Super fast shipping, pricey at $15 but I was happy to pay because of the deal on the sweater. Will definitely shop here again.
June 30, 2017
Unprompted review
Excellent experience
Excellent experience. Great sales, fast shipping to USA.
June 30, 2017
Unprompted review
Very fast shipping
Very fast shipping, different choice of designers really love this shopping destination! Great sales too;)
June 30, 2017
Unprompted review
Quick delivery and easy returns.
June 30, 2017
Unprompted review
Excellent service
June 30, 2017
Unprompted review
Love Avenue 32
Love Avenue 32 , specially from my last experience with them , while I was checking out to purchase my order there was a slight problem and they fixed it so quickly! And My order arrived on time !! Thank u
June 29, 2017
Unprompted review
Fashionista heaven
Super fast delivery ,excellent service ,i will definitely shop again here
June 29, 2017
Unprompted review
Good experience
Fast delivery as per advice at point of ordering. Well packaged and perfect item.
June 29, 2017
Unprompted review
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