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3.4

Average

TrustScore 3.5 out of 5

1 review

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Rated 3 out of 5 stars

A little disappointing

I bought an expensive handbag advertised on Avenue K but actually sold by Atelier on Web.com - an Italian online boutique.
The item arrived in a timely manner but in a poor shape - it had marks all over it and the tag was ripped. As later turned out, it was also missing the dust bag that should've arrived with it. Avenue K advised me on the steps to return the good and receive a refund which happened without any issues. But later, when I wanted to leave feedback and couldn't find such option on their website, they were very vague about it and never fixed the problem.

January 31, 2015
Unprompted review

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