With the sudden demise of Pattersons in Bristol, who I have used for years, I was left unsure where I could source our toilet rolls. I took a flyer on Avica in Watford and I fully expected an emai... See more
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See what reviewers are saying
Products often out of stock, show in stock when ordered but fail to appear with "to follow" on delivery note. Web site before re design was bad, now terrible. Not intuitive, not user frie... See more
I’ve always meant to say how amazing all of Avica’s drivers are — they truly deserve praise. Every single one of them has been courteous, professional, and genuinely helpful. Avica clearly does som... See more
We switched to Avica from our local supplier as they offered a nationwide free of charge, next day delivery service - they always have lots of stock so don’t have to worry about items on back order. V... See more
Company details
Information provided by various external sources
One of the UK's leading cleaning, catering and healthcare distributors. Part of the Jangro Group we offer next day delivery to the majority of UK locations.
Contact info
United Kingdom
- www.avica-uk.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Always happy to help
Do not use!
Paid for next day delivery which didn't happen. It took you two days to send me a tracking number after three emails from me. Still no goods and after eventually speaking to somebody on the phone, who promised to call me back and didn't, I then received an email four hours later to say goods delivered to me!
Emailed you following day requesting info on delivery and was emailed back " courier company say they have delivered!"
At no stage have you liased with DX couriers or contacted me to say you were dealing with this. One week after " next day delivery" the goods arrived but no thanks to you! I've spent hours on the phone with the courier company. Your level of customer service is disgraceful. Your "Big customers" obviously get a good service but small customers who are your bread and butter are totally neglected and left to sort themselves. I'm sure if I wasn't proforma you wouldn't treat me like this because your account would not be paid. SHODDY!
Great team
Great team, friendly, efficient, helpful, good stock levels, fast delivery
Helpful and Friendly
Lynne was very helpful to get my 1st order placed without any problems
OUSTANDING SERVICES
A brilliant service being delivered by Lynne Roberts to support and work with our buisiness needs at a short notice.
A very good company offering realistic…
A very good company offering realistic prices. An easy system to play an order and fast delivery.
First class service
Avica have supplied for our company for years and have always been outstanding
Fantastic supplier
Fantastic supplier. Next day deliveries for most areas, quick response to queries and quality products.
We have a long standing relationship…
We have a long standing relationship with this company.
They are great people to deal with, efficient, prompt and can always find a solution.
Highly recommended.
The Boogaloo Pub -Highgate
Jug purchase
I got the right product at the right time without problem,.
Great service on replacement crockery
Easy to use site - excellent service ( ordered at weekend delivered 0830 Tuesday morning. Delivery driver very pleasant and polite - crockery delivered well packaged so damage free. Competitively priced against other on- line suppliers.
Fantastic professional service
Fantastic polite, prompt and professional service provided by Nick. A true credit to you company!
Local supplier who go above and beyond to be helpful
Everybody at the company are always polite, very helpful, and deal with all orders whether small or large in the same cheerful manner. Good delivery or collection service in a very short turnaround timescale. Very rarely make a mistake but always very quick to correct any should that happen.
On time delivery and good quality…
On time delivery and good quality products.
Very professional and efficient…
Very professional and efficient service! Thank you Avica for being our reliable partner and supporting our business!
Excellent service
Excellent service, always a prompt reply to orders placed and delivery of goods are always on time.
Simple website and ordering process
Simple website and ordering process, and importantly had branded glasses we wanted at a good price. Prompt and positive response to minor problem with delivery.
Luminarc wine glasses
Luminarc wine glasses. High quality product at an excellent price, rapid dispatch, superbly packed. Thanks!
Very good customer service and delivery…
Very good customer service and delivery on time!
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