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Ihre Zufriedenheit ist unser Anspruch: Als unabhängiger Generalagent und Vermittler haben wir die Möglichkeit, Strecken und Preise für Sie zu vergleichen. Das Ergebnis: Ein attraktives Routennetz, Top-Beratung und unschlagbare Preise. Buchen Sie bei uns und profitieren Sie von unserer langjährigen Erfahrung im Fähren-Business!
Täfernstrasse 22A, CH-5405, Baden-Dättwil, Switzerland
4.6
162 reviews
No recent history of asking for reviews
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I didn't receive the cabin I had ordered and the ship was two and a half hours late on both routes (Ancona – Durrës // Durrës – Ancona).
Reply from Alinavi Ltd
I understand your regret and I'am personally sorry for that. However, our company is not responsible for the quality on board the ships. We are just agent. Of course I will point out to the companies of ferry the problem you have presented. Best regards
The main points to consider for a better service onboard:
- you catering services onboard: the clients have to wait long time in long line in order to pay and to get served in the different bars onboard.
- hygiene and cleanliness of the cabins/rooms
- punctuality and organisation during the embarking and
disembarking
- the unfriendliness of some of your employees
Reply from Alinavi Ltd
Of course. You are right and we greatly regret your dissatisfaction. However, I remind you that we are not responsible for the quality of service on the ship, since we are only mediators. Of course we will communicate this to the respective Company. With best regards AVIMARE Team
Ko, all services are under control. Swiss Turkich, nice travel company.
Best regards
Reply from Alinavi Ltd
Thank you so much for your positive Statement! ALINAVI Team!
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