Note : ⭐⭐⭐⭐⭐ Excellent series of children's books! The Little Explorers cleverly combines learning and adventure. My 9-year-old son was immediately captivated by the stories and now wants to "e... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Note : ⭐⭐⭐⭐⭐ Excellent series of children's books! The Little Explorers cleverly combines learning and adventure. My 9-year-old son was immediately captivated by the stories and now wants to "e... See more
Company replied
Had a bad experience with a faulty device bought with an online retailer, wrote a negative review. The review got "moderated", no matter how formulated it was. The retailer in question has... See more
Company replied
Fake. Paid reviews, in fact, why would you build a site like that if TRUSTpilot already exists? One reason, you cant influence the reviews in here, so a country like France which has more SCAMS them B... See more
Company replied
As a customer who has tried to write an honest review about a poorly received service, my reviews have constantly been rejected by the business I m writing. I cant believe for a second that this busin... See more
Company replied
Avis Vérifiés est un tiers de confiance spécialisée dans la collecte, modération et restitution des avis clients authentiques. Nous ne proposons pas de plateforme de dépôt volontaire mais sollicitons l'avis de tous les clients d'une boutique via un seul email post-achat. Ce système permet de toucher plus de monde et ainsi d'obtenir des volumes d'avis importants. Plus les gens répondent et plus les notes refléteront le réel niveau de satisfaction des clients d'une boutique. Nous avons également choisi de nous soumettre à la norme NF Service, un cadre très strict sur la collecte, modération et restitution des avis en ligne. Cette certification AFNOR offre un gage de transparence supplémentaire à notre solution d'avis.
France
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a bad experience with a faulty device bought with an online retailer, wrote a negative review.
The review got "moderated", no matter how formulated it was.
The retailer in question has excellent reviews with "Avis verifies" - but very poor reviews on "Trustpilot" or other websites.
From an end customer perspective, it seems "Avis verifies" allow the retailer to filter reviews and manipulate their ratings - which is potentially misleading.
IMO, ratings from this "Avis verifies" are unreliable and website using this service could be willingly misleading consumers.

Reply from Avis Vérifiés
Note : ⭐⭐⭐⭐⭐
Excellent series of children's books! The Little Explorers cleverly combines learning and adventure. My 9-year-old son was immediately captivated by the stories and now wants to "explore the world" himself. Each volume introduces a new culture while maintaining a playful and accessible tone. A real favorite for curious young minds.

Reply from Avis Vérifiés
Smooth experience and great support. Everything was clear and professional.

Reply from Avis Vérifiés
As a customer who has tried to write an honest review about a poorly received service, my reviews have constantly been rejected by the business I m writing. I cant believe for a second that this business has a 4.5 star review seeing how they have dealt with my complaints - everytime I have posted a review about them they keep telling me to reach out to their CS team for a happy resolution which leads to nowhere. 14 emails so far and nothing done. So as far as Avis verifies is concerned, its basically a "buy your positive reviews" website which misleads customers. Turst pilot and google reviews are showing a better representation of what I feel is the score this business deserves.

Reply from Avis Vérifiés
We’ve been clients of Verified Reviews for several years, but unfortunately, the experience has taken a disappointing turn. They pulled us into an annual commitment that auto-renews, locking us into $259/month for a service we hardly use or benefit from. Not only that, but said renewal went to a former employee, so there's no way for us to know or manage it. Even after years of being customers with them, they don't seem to care and are trying to renew our service just at a discounted rate!
Here’s why we’re unhappy:
Limited Value: We don’t use many of the features, and the ones we do engage with don’t justify the cost.
Restricted Review Transparency: Customer reviews are often displayed as "anonymous," which feels disingenuous. Additionally, they only consider ratings from the past year, which doesn't give a complete picture.
Glitchy Platform: The app experience is frustrating, with glitches that redirect us to different sites or languages, making it unnecessarily complicated to use.
Poor Customer Support: Their chat option lacks integrated AI for quick resolutions, there’s no live support, and responses from customer service are often delayed.
At $259/month, we expected much better. Sadly, it’s clear that Verified Reviews is not the right fit for us anymore. Maybe we would have considered returning in the future if business needs changed, but now we're left with such a bitter taste with how they're handling our cancelation request.

Reply from Avis Vérifiés
This is a scam. If you look at the site of Colli Privé it mentions a rating of 4.2/5 according to Avis Vérifiés. If you follow the URL you actually end up at a URL not at Avis Vérifiés but at Colli Privé. In fact, they can falsify the reviews as much as they want because it's on their website. You can't fool me in believing Colli Privé has over a million and a half reviews. Avis Vérifiés : if you were serious, you wouldn't let your "clients" host your branded pages. It's open to fraud which Colli Privé clearly is doing

Reply from Avis Vérifiés
Fake review, any negative feedback is censored. definitely untrustworthy

Reply from Avis Vérifiés
Really useless execution. Made only for standard situations to confirm standard opinions. Exactlythe opposite of what quality control management should be.
Now, obviously, I could make a long, detailed list of all that’s wrong or doesn’t work or why even the way the basic concept works is outdated but, this is THEIR job, why should I do volunteer to do it instead, for free?
I’ve now received a reply (may or may not be visible here), all this reply tells me is that they think they’re doing the perfect job and are so convinced they’ve got everything under control that they’re no longer able to see the big picture of why it’s all useless. The whole set-up is based on a misunderstanding of what customers need and expect. It is no surprise because their own Website makes exactly the same mistake as many of their clients’
Thankfully Trustpilot does NOT make the same mistake (which doesn’t mean it’s a choice they made, maybe it’s just fortunate that you can leave far more useful reviews on it than on rival websites which protect only their customers calling that being neutral.

Reply from Avis Vérifiés
Fake. Paid reviews, in fact, why would you build a site like that if TRUSTpilot already exists? One reason, you cant influence the reviews in here, so a country like France which has more SCAMS them Brazil or India, has the need to create their OWN FAKE "trustpilot".

Reply from Avis Vérifiés
This company should be audited to check their claims and see if there isn’t any manipulation at all Benford’s Law never fails ;)

Reply from Avis Vérifiés
Not trusting this page again. I decided to trust a PC assembly company with my new computer and their reviews were 4.5 but they just filter the bad reviews away. This company i decided to trust with a big investment now is taking more than a month to delivery my PC because they dont have all the parts.

Reply from Avis Vérifiés
This is a shame of a company that only exists to wash the faces of the companies that get horrible reviews in any trusted website. Avis Verifies CM, find another job and have some dignity.

Reply from Avis Vérifiés
I received email from Avis Verifies requesting my opinion about a purchase I'd made from a shop in France. Clicked the link in the email which took me to a site so that I could complete my review/opinion. The emails/site were in French, which I could mostly figure out (thank you, Google Translate, for what I couldn't figure out). I left them my review/opinion in English. Seems like a French version of Trustpilot.
I took one star off because I was originally contacted by Avis Verifies for my review/opinion long before I could offer one about customer care/delivery and the items that I purchased.

Reply from Avis Vérifiés
They asked me to give my 5-star opinion about a product I bought from a store. I gave it honestly and strictly referring to my user experience, delivery and after-sales.
My review wasn't obviously positive enough for them and they decided to refuse it. After the 10th iteration, I finally understood their point : they are paid by companies to collect good reviews to maximize their positive image presented to customers. This is therefore against a truly given verified opinion. This company is even worse than the one I bought a the bad product from.

Reply from Avis Vérifiés
HORRIBLE EXPERIENCE
this software is the worst you can use to gain trust for your customers.
THEIR CUSTOMER SERVICE IS THE WORST EVER. I even tried to call their hotlines in MADRID AND STOCKHOLM to get an answer to my multiple emails.
I didn't not get through anywhere but in Stockholm - they couldn't help me. I am waiting for support to answer to our enquires since 2 Months.
Literally the worst, we are switching after years of using this software

Reply from Avis Vérifiés
rating of FNAC.COM must be just WRONG...Not user friendly....

Reply from Avis Vérifiés
They don't process bad reviews of ecommerce website, when you have for instance a reseller for cheap parts instead of original of manufacturer parts, and their website looks like you're buying the original.
That reviewed website is good in marketing: it has good reviews on facebook, but only because all reviews were done on the same day. So probably they know many tricks how to fool user.

Reply from Avis Vérifiés
Avis vérifiés essentially asks you to engage in a multi -week back and forth debate with the company you are asked to review. For starters, no one in the world wants to do this. At best you want to leave a review and move on with your life, not go back and forth being censored and « moderated » ad nauseum. They allow the business to reject any bad review so it is a completely useless scam, stay well away from any business affiliated with Avis vérifiés. My bad experience was with one their clients: calicosy.com, who were able to reject all negative reviews. I was never offered a chance to review the product, and a review without any positive advice is considered off limits. But really, the notion that my experience can be usefully dissected into parts where my feelings about « the web site experience » versus my feelings about what I bought, is absolutely preposterous. The website And the experience I had on it, were, like every other website on the planet, totally unremarkable. I bought a thing. And it is the thing that counts, not my « shopping experience » or whatever mealy mouthed marketing garbage that Avis Vérifie pretends is relevant. In short, you cannot leave a review the company does not like it seems. The second review I tried to leave did not even mention the product nor what a piece of junk it was, but the company was allowed to censor it anyway, because they are the ones paying I suppose. I have nothing good to say so I am prevented from leaving a review at all. Both companies should be avoided at all costs, and Trustpilot actually allows you to offer a truthful evaluation of a transaction, whereasAvis vérifiés is only useful to aid the skewed public perception of their clients. I wish I could leave no stars!

Reply from Avis Vérifiés
I thought I could detect these types of scams.
but I assume I was cheated.
I lost time and money because of these sites.
I leave this comment to help other people.
Forget and skip avis-verifies.com and bricozor.com.
(Now think how they will be paid if the companies are negative, check on their website that they are paid by companies.)
Concluding,
I want to make it clear and confirm that this review is about my own genuine experience. I am eligible to leave this review and I have not received any incentives or payments to leave a review for this company.

Reply from Avis Vérifiés
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.