Avon Material Supplies Reviews 613

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of their overall experience, from ordering to delivery and collection. Many people appreciate the helpful and professional staff, including both the office team and the delivery drivers, who are often described as friendly and accommodating. The delivery service itself is frequently noted for its promptness and precision, with products arriving on time and placed exactly where requested. However, some customers also noted issues with delivery, such as skips not arriving on the requested date or bags not being delivered. A few people experienced damage to their property during collection, and some found the quality of certain products, like topsoil, to be unsatisfactory due to the presence of stones. There were also instances where delivery dates were changed unexpectedly.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and on-time... See more

Staff

Consumers consistently report positive experiences with the staff. Many reviewers highlight the helpfulness,... See more

Service

Reviewers consistently express satisfaction with the service provided. Customers frequently highlight the... See more

Order

Customers had positive experiences with order. Many found the ordering process easy and straightforward, with... See more

Product

Clients share positive opinions on product. Many customers found the products to be exactly what they wanted,... See more

Based on these reviews

Rated 5 out of 5 stars

I recently used Avon Material Supplies for their skip hire service and couldn’t be happier. The skip was delivered right on time, and collection was arranged quickly without any hassle. The whole proc... See more

Rated 5 out of 5 stars

another great delivery. Driver Darren is absolutely superb, once again he always goes above and beyond. Even in a tight situation he always remains calm and professional with a happy can do approach.... See more

Rated 5 out of 5 stars

The admin team were really thorough, rang me to confirm details about my order. Pickup of the skip bag is smooth, I didn't realise they had been until I noticed my driveway looked bigger.

Rated 5 out of 5 stars

Brilliant Service (again!) Needed another tonne of topsoil which was expertly delivered with pinpoint precision in a tricky gateway by Darren. Great to deal with someone with skill, common sense and... See more


Company details

  1. Garbage Collection Service

Written by the company

We are Avon Material Supplies (AMS), an established business that provides a complete range of construction-related services to tradesmen, contractors and DIY enthusiasts tackling projects in Dorset and Hampshire. Services we provide on a daily basis include; aggregates, concrete (ready mixed & volumetric), grab services, skip hire and tipper trucks.


Contact info

4.8

Excellent

TrustScore 5 out of 5

613 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and competitive price for skip, Highly recommended…

Fast delivery and competitive price for skip, Highly recommended.

February 3, 2026
Unprompted review
Avon Material Supplies logo

Reply from Avon Material Supplies

Dear Russell,

Thank you for your kind review.

We’re really pleased to hear you were happy with the delivery and pricing, and we truly appreciate your recommendation.

If we can assist you again in the future, please don’t hesitate to get in touch.

Kind regards,
AMS Management Team

Rated 5 out of 5 stars

Great

Was delivered to the place I asked spot on service and no hassle just how we want it Thanks again

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I had to change part of my order i gave them a call and they made it as simple as it could be very helpful.
when delivered it was left exactly where i asked.
the prices were also very competitive.
would use again

September 25, 2025
Rated 5 out of 5 stars

Good "old fashioned service"

The products were exactly what I wanted and arrived on the scheduled date. The driver was very accommodating and polite. Could not fault the service on any level.
Thank you

September 8, 2025
Rated 5 out of 5 stars

Great service

Used a couple of times and they’re always super friendly and helpful. I find their charges for skips bags are reasonable too.

August 21, 2025
Rated 5 out of 5 stars

AMS skip service

I recently used Avon Material Supplies for their skip hire service and couldn’t be happier. The skip was delivered right on time, and collection was arranged quickly without any hassle. The whole process was smooth and very economical compared to others. Their customer care team was also extremely helpful and friendly, making everything even easier. Highly recommend their service – will definitely use them again!

August 18, 2025
Rated 5 out of 5 stars

I have been ordering from AMS regularly…

I have been ordering from AMS regularly as they are reliable and much cheaper compare to other suppliers . They offer free and quick delivery. Their contractors who delivered the sand were extremely helpful, professional. No fuss no issues just great service.

August 13, 2025
Rated 5 out of 5 stars

Would use again

Great communication all the way through. Ordered bag and filled it at my own pace before ordering collection. Driver that came to collect was very polite and was done in minutes.

August 10, 2025
Rated 1 out of 5 stars

I’m afraid I experienced very poor…

I’m afraid I experienced very poor customer service. The skip I ordered wasn’t delivered on the requested date having waited in all day. Had to phone to be told it was coming the next day. Duly arrived, broke a manhole cover in the process. Was informed it was being dealt with but to date no response.

July 7, 2025
Avon Material Supplies logo

Reply from Avon Material Supplies

Dear James,

Thank you for your valued review. We are sorry to hear about your poor experience. We strive to deliver all skips on time and have an extremely high success rate in doing so. However, on this occasion, due to unforeseen circumstances, we were unable to complete your delivery on the requested day and instead delivered early the following morning.

The images you provided regarding the manhole have been received, and we will respond to you once the matter has been fully investigated.

Kind regards,

AMS Management Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look