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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, most reviewers were somewhat happy with their experience overall. Many people find the software easy to use, appreciating its stability, speed, and the variety of features it offers for audio and video editing. Customers highlight the convenience of batch conversion and the ability to handle various file types, making it a valuable tool for many creative tasks. However, a significant number of people were dissatisfied with the company's licensing policy, especially regarding "lifetime" licenses. Many reviewers reported that these licenses are tied to a single computer and cannot be transferred to a new device, forcing them to purchase a new license when upgrading their PC. Some also mentioned that the software's content, such as effects and transitions, feels outdated, and a few experienced issues like freezing and crashing.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praise the ease of use and the effectiveness... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the software... See more

Subscription

Reviewers mention ambiguous feedback about subscription. Many customers report purchasing a "lifetime"... See more

Application

Consumers find the app experience to be ambiguous. While some reviewers express satisfaction, describing the... See more

Upgrade

Clients share negative opinions on upgrading. Many reviewers express frustration that upgrading their PC,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its a pity I have a Windows lifetime license but cannot use this on my MacBook Air m2

Company replied

Rated 4 out of 5 stars

The software is pretty good and easy to use, with (mostly) good results. BUT!!!...My only gripe with this software is that the "Content", such as Video Effects, Transitions etc, is so terribly outdate... See more

Company replied

Rated 5 out of 5 stars

I am a long time user of both AVS VIDEO and AUDIO editors and these tools are remarkably easy to use and produce high quality videos and audios with minimal effort! I can pick a file be it, JPG,BMP,... See more

Company replied

Rated 5 out of 5 stars

I have used AVS4YOU for well over 10 years now and there are so many go to tools that make life so much easier. The main tool I use is AVS Audio Convertor, and I use this to convert video with soundt... See more

Company replied


Company details

  1. Software Company

Written by the company

AVS4YOU is a high-tech multimedia software suite trusted by millions worldwide. Our award-winning products cover video, audio, image, and document processing for both beginners and professionals. AVS4YOU provides a complete set of tools for media conversion, playback, recording, editing, screen capture, and more, so all you can have all essential multimedia programs in one place. With a user-friendly interface, support for 350+ formats and 10+ languages, and regular updates, AVS4YOU combines powerful performance with ease of use, staying at the forefront of audio and video innovation.


Contact info

3.5

Average

TrustScore 3.5 out of 5

979 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I can't install it I really have a…

I can't install it I really have a phone and I don't have a PC

May 16, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello. Please note, we do not have a mobile version of AVS4YOU Software: https://www.avs4you.com/. In case you have any questions, feel free to submit a support request at https://support.avs4you.com/Support.aspx .

Rated 1 out of 5 stars

It's . Stupid

It's .. bad.
First i can't zoom in or out, meaning i cannot make up to fasters. Next, it only allows me to move text. not size text. and it didnt even allow me to save my changes with the text effect for my meme!
yeah it's bad/

im uninstalling

April 30, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello! We apologize for the inconveniences. Kindly submit a request in our support system at https://support.avs4you.com/Support.aspx and describe the issue in detail. Our support managers would be glad to assist you. We appreciate your opinion and cooperation.

Rated 5 out of 5 stars

The Best of the Best

I have been reading negative reviews of AVS on this page. I have used AVS for years, and, as far as I am concerned, it is the best of the best. I don't make videos as often as I used to, but when I do, this is what I use.

April 29, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for such a kind review! We appreciate your opinion and cooperation.

Rated 1 out of 5 stars

DO NOT BUY THIS SOFTARE

DO NOT BUY THIS SOFTARE! THIS COMPANY SCAMS THE LIFETIME LICENSES AND WILL NOT HONOR REINSTALLS ON NEW MACHINES IF OLD ONE GOES DEAD, LOSES A HD, OR BECOMES OBSOLETE.

UPDATE: THEY'VE ADMITTED THEIR LIABILITY TWICE BEFORE AND PROPERLY REINSTATED MY SOFTWARE. BUT NOW ALL OF A SUDDEN THEY CLAIM IT IS NOT POSSIBLE. SO, WHICH IS IT? GET YOUR HEADS OUT OF RECTAL DEFILADE.

4/18/25 UPDATE: THESE A-HOLES KEEP REPEATING THE SAME COPY AND PASTE FEEBLE EXCUSES REPEATEDLY, AS IF SAYING THE SAME MINDLESS THING OVER AND OVER AGAIN FIXES ANYTHING. AND THEY ARE ALWAYS "SO SORRY FOR THE INCONVENIENCE." DON'T BE SORRY, JUST FIX IT AND BE LIKE EVERY OTHER REPUTABLE SOFTWARE COMPANY, INSTEAD OF A SCAM COMPANY WITH A 30% DISAPPROVAL RATING.

AS I'VE SAID MULTIPLE TIMES IN MY EMAILS, I'D FIRE YOU IF YOU WORKED FOR MY COMPANY LIKE THIS.

MY NEXT STEP TODAY IS TO FILE A REPORT WITH THE FEDERAL TRADE COMMISSION (FTC), AND I ENCOURAGE EVERYONE WHO'S BEEN SCREWED BY THIS COMPANY TO DO THE SAME. ENOUGH ATTENTION AND THEY'LL COME DOWN ON THESE THIEVES LIKE A TON OF BRICKS AND STOP THEM IN THEIR TRACKS. ENOUGH IS ENOUGH.

UPDATE 5/7/2025: I have submitted a complaint to the Federal Trade Commission and I encourage everyone to go tell their story at FTC.gov. FTC Report Number 187132517. It reads as follows:

What happened:

In 2012, I purchased the Unlimited Subscription for AVS4YOU.com software. It is allowed to be used on three machines, which I did. Then, we lost a hard drive and replaced the machine. When we reinstalled our software, the UNLIMITED license would not activate. I contacted AVS4YOU with the problem and they pulled a bait-and-switch and informed me the UNLIMITED license was tied to only one machine, and not the purchasing entity, as is the industry standard for all other reputable software companies. I argued fiercely over their fraud and they acknowledged the problem and reinstated my software. A couple of years later, Windows stops supporting Win 7 and we have to buy new machines, whereupon we run into the same problem once again! I contact AVS4YOU and argue the same issue again over several days, until they finally relent and reactivate my Unlimited license a second time. Fast-forward to 2025 and we have the same issue a third time, only this time they are adamant about their refusal to acknowledge the fraud and make it right. They mindlessly refer you to their Terms of Service, which you must go hunt up on other areas of their site, that tell you all the limitations of their UNLIMITED license, which in reality is NOT UNLIMITED by any stretch of the imagination. PCs are built with planned obsolescence every 3-5 years, which means they are for all intents and purposes useless after that time. Many computer systems in business are depreciated the first year and replaced. Every other reputable software company in the world licenses their software to a legal entity (Individual or Company), and NOT a specific machine with a very limited useful lifespan. AVS4YOU knows this and is deceiving the public with their advertisements of a 1-year subscription VS their UNLIMITED subscription. They mislead the buyer with this verbiage, then when you fall for the bait, they tell you that you should have gone searching their other pages on their website for the disclaimers that the UNLIMITED license is in fact very limited. The trouble with that argument is, AVS4YOU advertises on every e-commerce site in the world, but only displays the 1-year VS the UNLIIMITED options, with NO disclaimers at all in the third-party ads. So, if you rely solely on the ads being used to market the software, you never see the disclaimers that are hidden on the actual website. Very few consumers who purchase things off of Ebay, Amazon, or any other third-party marketer, Value Added Reseller, or Affiliate, actually ever jump to the manufacturer's website to go down the rabbit hole. They take at face value the local ads that are devoid of disclaimers and are duped into the bait-and-switch, after it is too late.

April 12, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello David, thank you for the review. Kindly note, that AVS4YOU License Agreement wasn't changed, is not hidden and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx. You should also accept or reject it while installing AVS programs. We also inform you that there are two types of the subscription (Unlimited (not lifetime) and 1 year). Thank you for the understanding.

We still remind you that its terms are explained on our official website:

1) Frequently Asked Questions
https://support.avs4you.com/faq.aspx

2) Buy Now (FAQ section)
https://www.avs4you.com/register.aspx

The meaning and conditions weren't changed.
=======================

All explanations have been provided to you at AVS4YOU support system https://support.avs4you.com/Support.aspx. You have also been fully notified of all the terms of the AVS4YOU policy. Once again note, that you should have accepted or rejected it while installing AVS programs. So, let's communicate respectfully.
=======================

We again inform you, that you were informed not once about all conditions, as you mentioned. You should have accepted or rejected them while installing AVS programs. On the official site the information regarding the policy and all the conditions is always present and not hidden: https://support.avs4you.com/faq.aspx , https://www.avs4you.com/license-agreement.aspx. For further assistance, you welcome to contact our Support Team at https://support.avs4you.com/Support.aspx.

Rated 5 out of 5 stars

Great products and easy download

Great products and easy download.
I've been using AVS4YOU for years... best audio and video software for the money.

April 16, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for a kind review! We appreciate your cooperation.

Rated 4 out of 5 stars

Good morning

Good morning
Come on get me
Go get a ride
C you in a good time you fu fhf

April 3, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the rating.

Rated 1 out of 5 stars

*Not* Recommended - Antiquated T.O.S. from the 1990s

DO NOT BUY FROM AVS4YOU UNTIL THEY MODERNIZE THEIR T.O.S.

Their products aren't too bad, but there are a number of other places that are more user-friendly (imo) and have basically the same number of options.

However, the real problem with AVS4You comes when your PC dies and you have to get a new one. Now, they'll say that it's clearly listed on their site that it's per computer - and it is, if you expand their FAQs - but PCs don't last forever, so that "unlimited subscription" is not really unlimited. Other companies - even Adobe, for cryin' out loud - let you deactivate one PC's license to use it on a new one. That's how "one PC" should be done, and generally is by most companies - even those considered by many to be the "greedier" ones. Not AVS4You: if your PC dies, that's *your* problem and you won't be using their products unless you re-buy them.

DVDfab,DBPoweramp, and others are much better options because you can not only install on new PCs, but more than one. AVS might be "cheaper" in the short run, but if you want a product that actually lasts, this is actually more costly in the long run.

Until that changes, I'm not getting any more AVS4You products, and I'd advise against anyone else buying from them, too.

April 8, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback. It is sad to hear that you've been unsatisfied with AVS4YOU.

Rated 2 out of 5 stars

License cannot be used on a different device

This is a great product for usability, but be mindful that their licensing cannot be reset for use on a different device at any point. For me, this is a dealbreaker and I will never use this product again. I bought an "unlimited" license thinking I would have this product for life. When I changed computers, the license key no longer worked. I'm the IT Manager for a large organization, and every other company I've worked with has a method of resetting registered devices under a license for this circumstance. This is what their support told me:

Thank you for the feedback,
Please note if you update your PC, change any PC components, OS, hard drive, etc, you can still use your current license key to activate the software. However, if you change your PC, you need an additional license. As our subscriber you can obtain a discount for it.

We would like to draw your attention to the official license agreement which you should accept or reject while installing AVS programs. If you accept the agreement and continue with the installation process it means that you agree with all the conditions of the license policy.

"AVS4YOU Software is licensed on a per computer basis. Each license purchased is bound to one particular computer and allows using AVS4YOU Software on that single computer. If you install and use or reinstall AVS4YOU software on any other computers you will have to purchase an additional license for each computer. If you change a computer, you will have to purchase an additional license. All updates and upgrades for AVS4YOU Software are free for a user throughout the period of AVS4YOU license validity."

As our subscriber, you can buy an Unlimited Subscription with the 30 USD reduction. Please follow this link to AVS4YOU registration page to receive the discount.

Thank you for your understanding.

Best regards!

April 1, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback. It is sad to hear that you've been unsatisfied with AVS4YOU. Kindly note, that AVS4YOU License Agreement wasn't changed, is not hidden and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx. You should also accept or reject it while installing AVS programs. Thank you for the understanding.

Rated 5 out of 5 stars

John

I Made Effects On Avs4you And Some Preview 2 Effects
And Nein csupo
And Klasku csupo 201
And Emotional Damage Csupo Effects

March 28, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback!

Rated 2 out of 5 stars

Wonderful product BUT (and they do not…

Wonderful product BUT (and they do not tell you this) know that video editor VEP file will ONLY work on the computer you build it on. Need to buy a new computer? Try to move and use VEP files to the new computer (which also has the video editor - you're screwed. Try to open them on a newly purchased AVS4YOU - screwed. Now you have to edit all videos that you produced earlier with the MP3 that you created. Has anyone ever heard of a file made that you cannot use on another computer which has the same program? No

March 1, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback. We apologize for the inconveniences. Kindly contact our Support Team at https://support.avs4you.com/Support.aspx for further assistance regarding this issue.

Rated 5 out of 5 stars

A great editing software

I used AVS Video Editor a long time ago, but I really liked it so much! Easy for making tutorials, demos, etc. Keep the work, you are making it so better!

October 26, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback! We appreciate your opinion and cooperation.

Rated 1 out of 5 stars

Truly pathetic product and their…

Truly pathetic product and their customer service is the same. i purchased the unlimited license and have since replaced a failed HDD and can no longer use the software because it is deemed to be a new computer. let me educate you AVS4YOU, replacing a failed hard drive is not replacing a computer. it is the same computer that has been repaired. Lifetime Software license means nothing people. It is a bunch of false information masked to sound appealing
and to the person from AVS4You who is going to send a scripted response !! don't bother. Your response will be as garbage as your product and service

February 20, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the review. We inform, that changing some parts of the PC (not the PC itself) is not the reason for buying a new license. All terms are explained on our official website:
1) Frequently Asked Questions
https://support.avs4you.com/faq.aspx
2) Buy Now (FAQ section)
https://www.avs4you.com/register.aspx

Kindly clarify once again the issue on the support: https://support.avs4you.com/Support.aspx. Your cooperation is appreciated.

Rated 1 out of 5 stars

Highly deceptive "Lifetime License"

Great product, but very bad and misleading "Lifetime License". Unlike other software companies that offer lifetime licenses, meaning you can install the product on 1 PC at a time, so when you get a new PC, you deregister the license and put the software on the new PC, AVS allows the lifetime licensed product to be installed on ONLY one computer, period. They should rename their Lifetime License to "Lifetime of the PC license". If you buy a new PC, you cannot reinstall the software and expect the "lifetime" license to be valid. It isn't. It is lifetime of the PC only.

February 15, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello Brian, thank you for the review. Kindly note, that AVS4YOU License Agreement wasn't changed, is not hidden and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx. You should also accept or reject it while installing AVS programs. We also inform you that there are two types of the subscription (Unlimited (not lifetime) and 1 year). Thank you for the understanding.

Rated 5 out of 5 stars

Français-English

Français: AVS4You est un produit fabuleux! Il est très convivial et facile d'utilisation. Aucun autre produit de ce genre ne peut compétitionner au niveau du prix et de la qualité avec AVS4You. Je l'utilise depuis 8 ans et le service après-vente est excellent. Les mises à jour se font régulièrement avec fluidité et transparence pour l'utilisateur. Sans hésitation et sans contrainte ni problème, je vous le recommande à 100%.

English: AVS4You is a fabulous product! It is very user friendly and easy to use. No other product of this kind can compete in price and quality with AVS4You. I have been using it for 8 years and the after-sales service is excellent. The updates are done regularly with fluidity and transparency for the user. Without hesitation and without constraints or problems, I recommend it to you 100%.

February 13, 2025
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Bonjour ! Merci pour vos commentaires. Nous apprécions votre avis et votre coopération.

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