Great service from Benjamin Long at this store. He went above and beyond to help. Great service from the delivery staff too. AVS Fencing will be the first place I look for future outdoor tasks.
Location
Switch locationStansted Sawmill, Stansted Park, Rowland's Castle, PO9 6DU Havant, GB
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See what reviewers are saying
Items I required were in stock . Great prices. Only bat thing I have to say is your system for customers picking up goods,from time of ordering and paying to actually leaving your yard was an hrs.... See more
What a great find, did the sleepers that we needed and they didn't have a ridiculously high delivery charge. Delivered first thing on the day specified, they did ask if I wanted them the day before... See more
Fence panels, gravel boards & concrete post were delivered undamaged before expected delivery date. Driver was helpful & assisted with moving fencing supplies up our drive . Fences were heavy because... See more
Company details
- Fence Supply Store
- Garden Building Supplier
- Landscaping Supply Store
- Lumber Store
- Paving Materials Supplier
- Railroad Ties Supplier
Written by the company
At AVS, we've been providing our customers with an excellent personal service since 1993. Whether you're in the Trade or embarking on a DIY project, we will have the supplies and advice you need to get the job done. AVS Havant is situated at the old 19th century saw mill in Stansted Park and we are surrounded by the estate’s natural beauty and wildlife. Our friendly, knowledgeable team will be happy to help with all your fencing and landscaping projects. We offer a bespoke closeboard panel service and manufacture unique planters made from recycled materials. Why not pay us a visit - enjoy a coffee, see our display garden and discuss your next project?
Contact info
Stansted Sawmill, Stansted Park, Rowland's Castle, PO9 6DU, Havant, United Kingdom
- 02392 412445
4.5
Excellent
330 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Communication wasn’t good
Communication wasn’t good. The company failed to let me know delivery date until I phoned to enquire 7 days after placing the order
June 7, 2023
Reply from AVS Fencing & Landscaping Supplies - Havant
Good morning Barbara,
Many apologies for the miscommunication, i will take a look at what happened.
if you need anything in future please let me know prior and i will offer a goodwill gesture.
Lovely people to deal with all knew…
Lovely people to deal with all knew there job and the products
June 7, 2023
Quality of fence is excellent and…
Quality of fence is excellent and communication was great
June 7, 2023
Unfortunately our experience with AVS…
Unfortunately our experience with AVS Fencing was very stressful. We were given a delivery date for decking but at 3pm that afternoon we were told tomorrow. The next day after 3pm we were told definitely tomorrow. Today i phoned to say we would have to cancel the order as we had had time off for the delivery now there was no time to build it We were told it was on the wagon and on its way. To be fair they had 6 drivers off with covid but knowing that they should have contacted us in the morning so we could go to work. At 17.35 i phoned the company to ask if the order was still coming but no one there so assumed not and cancelled the order. 10 mins later it arrived.3 days off work wasted because we were not kept up to date. Total lack of courtesy. Will not use again or recommend
June 8, 2023
Unprompted review
Reply from AVS Fencing & Landscaping Supplies - Havant
Good afternoon Debbie,
we must apologise for the lack of communication on the order you have placed with us.
i believe the management team at your delivering branch did call after the delivery to extend our apologies for any inconvenience caused.
if you need anything in future please get in touch for a goodwill gesture.
simple to order and it just turned up…
simple to order and it just turned up with a very good team. just what I wanted
May 18, 2023
I was informed I would receive an email…
I was informed I would receive an email when my order was ready to collect. I didn't receive one and after a week I went into AVS and sorted it .
AVS Havant were really helpful
June 1, 2023
Very helpful 🙂
May 31, 2023
The products are very good quality at…
The products are very good quality at great prices, very pleased. Staff at Havant are very helpful and pleasant to deal with. Special thanks to your delivery driver today. He went over and beyond to help my wife accept this delivery and I apologise for being unexpectedly absent, his helpfulness was a credit to him and your company. You may pass this on to him.
May 25, 2023
Great price and selection.
May 8, 2023
Very good prices and service would…
Very good prices and service would definitely be using them in the future
Kind regards David.
May 16, 2023
Easy to order on-line and prompt…
Easy to order on-line and prompt delivery. Good job well done.
May 16, 2023
Responsive and helpful
May 14, 2023
Polite efficient on time delivery
May 16, 2023
All delivered to time and just in the…
All delivered to time and just in the right spot. Thanks
May 15, 2023
Very poor communication, but…
Very poor communication, to the ping that I had to ring up to ask when my next day delivery was a week later. That said, happy with the driver lifting it into our garden, over the hedge. Decking planks are great quality.
April 25, 2023
Great all round
April 25, 2023
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