AVS Fencing & Landscaping Supplies - Havant Reviews 

330
TrustScore 4.5 out of 5

4.5

Stansted Sawmill, Stansted Park, Rowland's Castle, PO9 6DU Havant, GB


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Rated 5 out of 5 stars

Great service from Benjamin Long at this store. He went above and beyond to help. Great service from the delivery staff too. AVS Fencing will be the first place I look for future outdoor tasks.

Rated 4 out of 5 stars

Items I required were in stock . Great prices. Only bat thing I have to say is your system for customers picking up goods,from time of ordering and paying to actually leaving your yard was an hrs.... See more

Rated 5 out of 5 stars

What a great find, did the sleepers that we needed and they didn't have a ridiculously high delivery charge. Delivered first thing on the day specified, they did ask if I wanted them the day before... See more

Rated 5 out of 5 stars

Fence panels, gravel boards & concrete post were delivered undamaged before expected delivery date. Driver was helpful & assisted with moving fencing supplies up our drive . Fences were heavy because... See more


Company details

  1. Fence Supply Store
  2. Garden Building Supplier
  3. Landscaping Supply Store
  4. Lumber Store
  5. Paving Materials Supplier
  6. Railroad Ties Supplier

Written by the company

At AVS, we've been providing our customers with an excellent personal service since 1993. Whether you're in the Trade or embarking on a DIY project, we will have the supplies and advice you need to get the job done. AVS Havant is situated at the old 19th century saw mill in Stansted Park and we are surrounded by the estate’s natural beauty and wildlife. Our friendly, knowledgeable team will be happy to help with all your fencing and landscaping projects. We offer a bespoke closeboard panel service and manufacture unique planters made from recycled materials. Why not pay us a visit - enjoy a coffee, see our display garden and discuss your next project?


Contact info

  • Stansted Sawmill, Stansted Park, Rowland's Castle, PO9 6DU, Havant, United Kingdom

  • 02392 412445

4.5

Excellent

TrustScore 4.5 out of 5

330 reviews

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4.5

All reviews

(330)

415 reviews in the last 12 months

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Rated 3 out of 5 stars

Double slatted fence panels

AVS were very helpful from my initial e-mail enquiry, visit to their yard and consequent follow up telephone calls. All the staff I dealt with were extremely helpful, friendly and answered all of my questions regarding the product I was looking at purchasing. Delivery was on the day specified as was the redelivery of a panel damaged on arrival. My only minor qualm was that I had to phone them on both delivery days to confirm that the delivery was taking place; a courtesy call beforehand would have been appreciated. Overall though happy with AVS - 4.5/5.
The product itself (double slatted fence panel) is poor quality and extremely expensive for what it is. The gaps between the slats are uneven, making it almost impossible to get a paint brush in between. A number of slats were split although by being selective I managed to avoid using some of the panels as I had to cut to fit. However the overall effect now the panels are fitted gives my garden a nice contemporary feel which is what I was after. 3/5 for the panels.

June 7, 2022
AVS Fencing & Landscaping Supplies - Havant logo

Reply from AVS Fencing & Landscaping Supplies - Havant

I am sorry to hear that some of the panels were not to your satisfaction.
These are a premium panel and should be made to a high standard. I have emailed your privately with instructions of how to email photos so I can take steps to redress the situation.

Rated 5 out of 5 stars

Happy customer

Ordered some concrete deck posts from here which we are pleased with especially as we couldn't find these anywhere else. Did mean s bit of a drive but we made s dsy of it and loved the rural countryside setting near stansted house smd discovered this place sells everything under the sun to do rith landscaping for the garden and seemed very well stocked with everything and well organised and very tidy and staff were very friendly helpful and welcoming.

May 17, 2022
Rated 5 out of 5 stars

Exemplary customer service

Exemplary customer service.
The communication from Havant branch was fantastic. We received our order in a timely manner and the delivery driver was a credit to the company. Thanks AVS

May 14, 2022
Rated 4 out of 5 stars

High quality products let down by late delivery

High quality products and excellent, responsive customer service as usual. Delivery of my fencing materials was promised for Wednesday, but ran late so I agreed that Thursday was ok as long as it was first thing. In fact, delivery was after 10am so I’ve deducted a star for that as my guys had arrived at 8.30am and were unable to start work.

May 13, 2022
Rated 2 out of 5 stars

There seemed to be a miss communication…

There seemed to be a miss communication when I came to collect my order. We was stood around in the yard for over an hour waiting. Have also applied for a cash account over 2 months ago and never heard anything back.

May 8, 2022
Rated 2 out of 5 stars

ORDERED FENCING MATERIALS.INFORMED THAT…

ORDERED FENCING MATERIALS.INFORMED THAT COLOUR WAS OUT OF STOCK.AGREED TO ACCEPT COLOUR AVAILABLE. SECOND ORDER CAME ON SAME DELIVERY BUT STILL CHARGED FOR TWO DELIVERIES. INFORMED OFFICE AND WAS TOLD A REFUND WOULD BE GIVEN BACK TO CREDIT CARD. NO CREDIT RANG AGAIN AND PROMISED MONEY £25 WOULD DEFINITELY BE CREDITED. STILL WAITING.DELIVERY DATE 7TH MARCH 2020

May 7, 2022
Rated 4 out of 5 stars

I would have given 5 stars except I had…

I would have given 5 stars except I had no communications from you regarding my order of decking materials, which arrived unannounced. The order was short (2 bags of postcrete instead of the 6 I ordered) although the shortfall was made good later that day. A duplicate decking material delivery was attempted the following day ???. So, 4 stars because I have used you before for fencing materials. Then, as now, the quality is good.

May 1, 2022
Rated 5 out of 5 stars

All products we're as orderd and…

All products we're as orderd and turned up in good time.
Only down side was there was no communication as to when it was being delivered, had to rely on customer to tell me it was there. Besides that the fencing looks brilliant and customer was very happy.

April 29, 2022

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