Really impressed with their customer service. I had an issue with my order and they sorted it really quickly and efficiently.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a Fitness Tracker watch, when it arrived it looked nothing like the photo! The box was ruined, I suspected a fake. I immediately emailed Avtronics, they refunded me straight away without an... See more
Not a great experience if I'm being honest. Avtronics appears to use drop shippers rather than having the stock themselves. Purchased the Mi band 2 from their website and thought the price was a bit... See more
Amazingly good customer service. Initial order was backed up with a confirmation email from a member of their team and not automatically-generated. Had to contact customer service with regard to an is... See more
Company details
Information provided by various external sources
A huge range of Audio Video electronics products at great price.
Contact info
United Kingdom
- www.avtronics.co.uk
Great customer service
Really impressed with their customer service. I had an issue with my order and they sorted it really quickly and efficiently.
Amazingly good customer service
Amazingly good customer service. Initial order was backed up with a confirmation email from a member of their team and not automatically-generated. Had to contact customer service with regard to an issue with a lead. Speedy response and new lead received in two days.
Fast delivery
Fast delivery, good communication and excellent products. What more can I say, a decent company to buy from!

Reply from Avtronics
the refurbished apple airpods were of…
the refurbished apple airpods were of very poor quality, I've returned them and haven't heard from the company or received my refund yet :(
Ordered a Samsung smart watch ⌚ kept me…
Ordered a Samsung smart watch ⌚ kept me informed all the way when it will be delivered and arrived in few days. Well recommended seller excellent service now i will be ordering one more watch from them for the wife. Thank guys.

Reply from Avtronics
Bluedio but not Whole....
Ordered set of black Bluedio headphones in February 2019,
They arrived but with no cables and no carrier bag, i e mailed the company they said they would send these out but did not.
I e mailed again and they said to return headphones, but i would prefer to have the missing parts after spending so much on these.
No contact since....
Not very happy...
Will buy from again
I've only bought from them once and I've absolutely no complaints. The package was delivered within the stated time and also in fab condition. I would definitely buy from Avtronics again

Reply from Avtronics
Bang and Olufsen A2 Active from AVTRONICS
Very good service from AVTRONICS. The speaker arrived on time. It was very well packaged. And we got a follow-up email after the order from the owner to make sure everything was OK. I will definitely recommend this company to friends and family. Many thanks again.
Great Service
The item, a hdmi splitter was ordered received but faulty.
However a replacement was very quickly dispatched and received
and worked brilliantly..
So a massive thank you.....
Would gladly recommend....
Excellent service
Great experience
Excellent service.. Great communication.. Genuine product..
As to date not received my order no star
Sennheiser Momentum Free Headphones
Great product, Great service. Nothing to fault with this retailer
Ok but had to remind them even though…hands free ear piece
Ok but had to remind them even though they had sent email to say it was on its way week before to be fair it was there the next day one sent email to them product ok
Wrong product, but swiftly sorted
Ordered a product, was delivered quickly. Product not compatible with my mobile device, it said it was on the website. Contacted seller, swiftly returned and refunded me.
Ok the product was not correct, but the customer service received was second to none.
Excellent service and pricing
Samsung charging pad
A reasonably good product (Samsung charging pad) but it advertises on the product that it is fast charging, it does not. it can take up to 8 hours to charge. Good if your charging overnight not good for day charging.
Samsung Fast Charger all as described.
Samsung Fast Charger all as described. Arrived early so really happy great experience. Would definitely use again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






