I have ordered more than 2 months ago with order number 1753. I emailed several times with no response . They haven’t sent my order. I suggest not to trust this brand
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See what reviewers are saying
Awra hijabs, actually have the rudest customer service ever. God forbid you have the audacity to want to return one of their overpriced hijabs, it’s like you are committing a crime. Customer relations... See more
The website is brilliant - very chic and polished on every level. From my experience this is a true, good reflection of the business. The items were received within a week (free delivery) and the... See more
I ordered Awra undercap, priced at £21, so I thought I was paying for a very good quality open. The company does not understand that an undercap should be light and airy and at the same time secure. T... See more
Company details
Information provided by various external sources
Founded in 2012, AWRA originally launched as 'awra hijabs' and has since grown into one of London's leading modest fashion brands. March 2019 sets a new milestone - the launch of our clothing line and rebrand. We are a team passionate about designing modest garments in-house, that are both loose in accordance to islamic dress, whilst still maintaining style. Our clothing is heavily influenced by casual/urban trends, ideal for layering and mainly comfort - everyone's best friend. Our name AWRA is an arabic term referring to the areas of the body that are required to be covered in islamic practice. We only ever stock large sized hijabs and design clothing in accordance. Our brand vision aims to provide our customers with good quality items & great customer service. We work ethically with manufacturers and suppliers from start to finish, everyone is treated and paid fairly - one of our brand values. Our packaging can be recycled and is also biodegradable, as we understand how important it is for fashion brands to be aware of the Earth and how our production processes can either support or destroy the environments we live in. We are continuously educating our team on how we can better develop our materials and practices in order to be more environmentally friendly as a company. We are also no longer introducing harmful materials such as polyester into our future collections and we aim to work mainly with natural and sustainable fibers. WELCOME TO AWRA
Contact info
London, United Kingdom
- info@awra.co
- www.awra.co
2.0
Poor
48 reviews
Hasn’t replied to negative reviews
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Reply from A W R A
Thank you for your valued review and custom Neelum! :-)
I think the fabric is not as good as I…
I think the fabric is not as good as I was expecting after paying 12 pounds for one scarf. Quality can be improved!
August 14, 2020
Unprompted review
Reply from A W R A
Hi Sumyra! Thank you for your review and we're sorry to hear this.
We can see you have purchased our Jersey Collection, which has been hugely popular with our customers for the good quality. Perhaps this collection just doesn't work for you, we also have many other collections that are great to try out.
Thank you for your order, we appreciate your custom! :-)
Just what I wanted
Arrived as promised, scarves are lovely and large, as well as soft. Like the simple colours and will be adding to the collection
August 11, 2020
Unprompted review
Reply from A W R A
We're so pleased to hear :) Thank you for your review Rayhana, you are a valued customer here at AWRA
Absolutely love these hijabs/scarves
Absolutely love these hijabs/scarves. The fabric is so soft and does not irritate my sensitive skin on my neck. The service is great too - orders arrive speedily.
August 11, 2020
Unprompted review
Reply from A W R A
Brilliant! - Thank you for your valued review, we appreciate your custom :-)
Good variety!
Good service! Loved my stoles! But I do have an issue about the website ... when it’s mentioned a particular stole is available in multiple colors.. there is no option to select these colors! Please work on this! Thanks
August 7, 2020
Unprompted review
Reply from A W R A
Thank you for your review Fatima! We appreciate your order with us.... and your request and feedback has been noted :)
Reply from A W R A
Thank you for your review and purchases with us Sawsan! We appreciate your custom :-)
Really beautiful scarves
Really beautiful scarves, packaged perfectly. One had a snag and the response was very quick with a part refund!
July 15, 2020
Unprompted review
Reply from A W R A
Thank you for shopping with us! We appreciate your custom :-)
Amazing high quality hijabs!
The modal rayon hijabs have got to be my best purchase!! It is so hard to find companies that do maxi hijabs for chest coverage. The flow of it, and the drapes and pleats it creates is amazing! I am able to style it in so many different ways and the material is such good quality. Will be purchasing again. I want one in every colour! Their customer service is always so great aswel. The sister is so polite.
July 14, 2020
Unprompted review
Reply from A W R A
Thank you for your review Shopna! We're really pleased to hear how you're loving our very popular Modal Rayon collection, we look forward to hearing from you again inshaAllah! :-)
Reply from A W R A
Thank you for your feedback Brigette! :-)
Reply from A W R A
We're sorry to hear this! The items from your order some customers absolutely love so it's difficult to please everyone. Price points do also reflect quality, so affordable items will not be the same quality as our most expensive lines. Your feedback has been taken on board by us - thank you :-)
brilliant service
brilliant service, such beautiful clothes. Recommended
July 9, 2020
Unprompted review
Reply from A W R A
Thank you for your valued review! Enjoy your new clothing! :)
Good quality but pricey, fine in sale
I bought the black slip which I love to bits!!! It’s great quality & fits great, even better that it was in sale. I also bought 3 of the soft cotton scarfs at full price....1 turned out to be faulty & wasn’t impressed with its quality for the price and This was subsequently refunded thank goodness. The other two are lovely 😊
July 9, 2020
Unprompted review
Reply from A W R A
YAY! Enjoy your new slip dress! :-)
As we manufacturer our clothing in the UK, prices are higher as we promise our customers we pay our workers a fair wage. We do not support fast fashion and the insanely cheap prices paid to produce cheap clothing, so please do bear this in mind when shopping for clothing with us. We are a brand that stands against child labour and poor treatment of workers.
You are valued here at AWRA - thank you for your purchases Shazia! :-)
Lovely material,nice colours
Lovely material,nice colours
Easy to put on
Love it
July 5, 2020
Unprompted review
Reply from A W R A
Thank you Nour for your valued feedback! :-)
I love the quality of the clothing and…
I love the quality of the clothing and the unique style. I will definitely continue to shop from here.
July 5, 2020
Unprompted review
Reply from A W R A
That's so great to hear Zubeda! :-) We look forward to hearing from you soon!
The quality of the clothes & hijabs is…
The quality of the clothes & hijabs is the best!! My order was dispatched & delivered quicker than any other clothing website I have used over the last 4 months too.
July 3, 2020
Unprompted review
Reply from A W R A
Wendy! Thank you so much for your review! We're really pleased to hear how happy you are with our products and service :-)
Great customer service and lovely…
Great customer service and lovely hijabs and dresses
July 2, 2020
Unprompted review
Reply from A W R A
Thank you Rabs! It's a pleasure :-)
Quality Scarfs
Quality of scarfs is really good and highly recommend them
July 2, 2020
Unprompted review
Reply from A W R A
Thank you Sara! :-)
I have been looking for decent hijabs…
I have been looking for decent hijabs for a while. Blown away by the quality and selection- great job Awra team!
July 2, 2020
Unprompted review
Reply from A W R A
That's amazing, welcome! We're so happy you found us & we appreciate your custom Zena! :-)
Beautiful hijabs
Beautiful hijabs, excellent material quality, thank you very much
June 30, 2020
Unprompted review
Reply from A W R A
You're very welcome Adela! We value your custom. Thank you for shopping with us :-)
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