0 stars. Absolute scam! Been logged off twice with big bets on the table only to have them just disappear! Also can’t get withdrawals. How are companies allowed to go unsanctioned like this?
Company replied
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See what reviewers are saying
If you never played online without having any chance to win , then you definitely need to try here . Because here doesn't matter how much you deposit or what are you playing, the results are gone be... See more
Company replied
Scammers! Deposit is way too easy, but Withdrawal of your winnings is impossible. They will confiscate your winnings and tell you that youve breached their terms and exceeded the max bet limit while a... See more
Company replied
Very fast deposit and withdraw and was happy about the speed of support replied and assisted. A great experience and big win by the casino welcome offer really made me happy. Already have the money on... See more
Company details
Written by the company
Axecasino is an online casino where members can challenge their luck and enjoy a portfolio of games which include the industries finest slots, table games and live dealer games. The site is home to a number of top performing software providers like Play’n GO, NetEnt, Thunderkick, Betsoft, iSoftbet and Spinomenal. The site supports multiple languages and can be played instantly through a web browser or on the go. Axecasino is licensed and regulated by the Government of Curacao. Copyright © 2022 axecasino.com is owned and operated by Dama N.V., a company registered and established under the laws of Curaçao, with registration number 152125 and registered address at Scharlooweg 39, Willemstad, Curaçao. Friolion limited is a subsidiary of Dama N.V., acting as an Agent on behalf of Dama N.V., registered in Cyprus with registered address Leandrou, 12A 3086, Limassol, Сyprus, and registration number ΗΕ 419102. Dama N.V. is licensed and regulated by Antillephone N.V.(license no. 8048/JAZ2020-013).
Contact info
Malta
- www.axecasino.com
Breach of guidelines
0 stars
0 stars. Absolute scam! Been logged off twice with big bets on the table only to have them just disappear! Also can’t get withdrawals. How are companies allowed to go unsanctioned like this?
October 12, 2026
Unprompted review
Reply from Axecasino
Hello Scott,
Thank you for your feedback, and we’re sorry to hear about the trouble you’ve had. Disconnections during a round and delays with withdrawals are exactly the kind of issues we want to look into properly.
Please note that your account verification is still pending. Completing the KYC procedure is a standard requirement before a withdrawal can be processed. We kindly ask you to follow the instructions provided by our KYC team and submit all requested documents. Once the verification requirements have been met, your withdrawal request can proceed accordingly.
Regarding the blackjack table being closed during your game, we’re sorry for the inconvenience. Live tables may occasionally be temporarily closed or interrupted for various operational reasons on the provider’s side. Unfortunately, these situations are outside our direct control.
Thank you for your understanding and cooperation.
support@axecasino.com
Axe Casino Team
Maybe the worst online !
If you never played online without having any chance to win , then you definitely need to try here . Because here doesn't matter how much you deposit or what are you playing, the results are gone be almost 0.
And yes , for sure , they're saying that the results are generated fair . Forget it here !
August 22, 2026
Unprompted review
Reply from Axecasino
Hello!
Thank you for sharing your feedback. We're sorry to hear you've had this impression of playing on our platform.
We'd like to note that all game results are generated using certified RNG (Random Number Generator) systems, which undergo regular independent audits by third-party licensing organizations. We understand that a losing streak can make things feel unfair, but the outcome of each bet is completely random and doesn't depend on deposit amount or player history.
If you have specific questions about your game results or would like more detailed information about the algorithms and licensing we use, please reach out to our support team- we'll be happy to clarify everything.
Best regards,
Axe Casino team
Reply from Axecasino
Thank you so much for the kind words! We're really glad you had a great experience. Happy Friday and good luck - see you again soon!
AXE Casino Team.
Yea don’t fall for the commercials!!
Yea don’t fall for the commercials!!
Money making scream will no real winnings.
Save yourself the money and headache and go give up on these online casinos… there is no such thing as one that will actually make you profit in the end !!!
To Axecasino;
What a cop out… go the whole gambeling addiction card to shift blame…
Nice one 👍
August 13, 2026
Unprompted review
Reply from Axecasino
Hello, Ingrid.
Thank you for sharing this - from what you've written, it sounds like this was a genuinely tough experience, and we're sorry to hear that.
We want to be honest with you: gambling is a form of entertainment with real financial risk, and outcomes are never guaranteed on any platform. We try to be transparent about this in our terms and conditions.
If you feel like playing has started causing more stress than enjoyment, we have tools that can help - deposit limits, time-outs, or full self-exclusion. We'd be glad to help you set these up or answer any questions through support.
Take care of yourself.
AXE Casino Team
I opened an account
I opened an account, deposited funds and then found myself unable to access it because of what appears to have been a simple typo in the email address entered during registration.
For the past two days, I have received more than 28 repetitive email responses, most of which simply repeated the same generic message without anyone properly reviewing the issue. Eventually, one representative acknowledged that a typo may have occurred and asked me to provide detailed personal information and identification to verify the account. I complied fully, only to receive the same unhelpful responses again.
There was no difficulty accepting my money, yet there has been no meaningful effort to restore access to the account or properly investigate the issue. The level of customer service has been appalling, circular and dismissive.
I have now engaged professional assistance in Europe and will be referring the matter to the relevant licensing, consumer-protection and payment authorities. I will also be documenting and sharing my experience across appropriate review and social-media platforms so others can make an informed decision before depositing funds.
Based on my experience, I would strongly advise people to exercise extreme caution before dealing with this company. The failure to resolve a straightforward verification issue after accepting funds raises very serious concerns.
August 4, 2026
Unprompted review
Reply from Axecasino
Dear John,
Thank you for sharing your experience, and we're sorry to hear about the frustration this has caused. We understand how concerning it can be when account access is delayed, and we take this seriously.
As part of our licensing and KYC obligations, the email address provided at registration serves as an account identifier and cannot be changed retroactively - this is a standard security measure across the industry, designed to protect our players. We recognize, however, that typos happen, and we want to help resolve this properly.
Please reach out to our support team directly from your active email, referencing this Trustpilot review, and we will ensure a senior manager personally reviews and resolves your case without delay.
We're committed to making this right and appreciate the opportunity to do so.
Best regards,
Scammers
Scammers! Deposit is way too easy, but Withdrawal of your winnings is impossible. They will confiscate your winnings and tell you that youve breached their terms and exceeded the max bet limit while a bonus is active, cleary i did not, i was only betting $1 but they still confiscated my winnings anyway (AUD1600). Will take my money somewhere else, BE WARNED, AVOID AT ALL COST!
July 22, 2026
Unprompted review
Reply from Axecasino
Hello Nelson,
We're sorry to hear about your experience. However, we'd like to clarify that upon registration, all players agree to our Terms and Conditions, which outline all applicable rules — including bet limits while a bonus is active. These terms are the same for every player without exception and can be found in the "Terms and Conditions" section of our website.
If you believe there has been a mistake, we'd recommend contacting our support team directly and requesting a detailed explanation, including the specific clause that was applied.
Best regards,
1100 euro confiscate 1050 euro
1100 euro confiscate 1050 euro
I ask the staff what are the wagering requirement. If the staff were trained properly he would have explain it to me max bet per spin would be 5euro then I wouldn't have purchased the bonus but nooooo they would confiscate your big winning and say it violate bonus terms and condition when you are about to cash out. I ask him personally what are the wagering requirement but he fail to explain the whole thing from 1100euro to freaking 50 euro thanks for chasing your customer away
June 20, 2026
Unprompted review
Reply from Axecasino
Hi Jason,
Thank you for sharing your feedback. We're sorry to hear about your experience.
We'd like to clarify that all bonuses are subject to our standard Terms & Conditions, which include a maximum bet limit of €5 per spin during wagering. These terms are clearly outlined on our website and are confirmed by all players upon registration.
We understand this may have been frustrating, and we regret that our support team did not explain the wagering conditions as thoroughly as they should have. We will use this as an opportunity to improve our customer service training.
If you have any further questions, please don't hesitate to reach out to our support team directly.
Best regards,
Reply from Axecasino
Hi Andrew,
Thank you for your feedback — we're sorry to hear about the confusion with your withdrawal. After reviewing your case, we identified an error on our end and have already restored your balance. We hope this has been resolved to your satisfaction. If you have any remaining questions or concerns, please don't hesitate to reach out to our support team or your personal VIP manager — we're always here to help.
Axe Casino
Casino Is rigged first they make it…
Casino Is rigged first they make it take ages to verify then they say all deposits require a 3x wager even if it is not attached to a bonus so if you deposit you have to wager your deposit 3x before you can withdraw. They say this is for anti fraud ?? more like you are making it 3x harder for people to win even when games run at RTP in casino favour which is the norm BUT they then make you wager 3x so you have to risk 3 times over to try and withdraw that is a scam they should be shut down. They are fraudulent!!
June 8, 2026
Unprompted review
Reply from Axecasino
Hello Mike,
Thank you for sharing your feedback.
We would like to clarify that the wagering requirement you mentioned is clearly outlined in our Terms & Conditions, which all players acknowledge and accept during the registration process.
As stated in Section 9. ANTI-FRAUD POLICY:
"Any deposit must be wagered three (3) times the deposited amount before you may withdraw those funds. If you make multiple deposits without any gameplay, you must wager the combined total of all deposits before initiating a withdrawal. The Casino reserves the right to charge a processing fee or refuse withdrawal if wagering requirements are unmet."
This policy is part of our anti-money laundering (AML) procedures and is implemented to ensure compliance with regulatory and security standards.
Regarding account verification, our verification team typically reviews submitted documents within 24 hours. If additional assistance is required, players are always welcome to contact our Customer Care team. VIP players may also reach out directly to their VIP Manager for support with both verification and withdrawal requests.
We understand that not every player may agree with these requirements; however, they are disclosed in advance and apply equally to all customers.
Kind regards,
Axecasino Team
Avoid Axe Casino if you value getting your withdrawals
Avoid Axe Casino if you value transparent withdrawals. My experience: Built balance to approximately AUD 6,000 and requested withdrawal. Initial response? No mention of invalid winnings. No mention of bonus breach. I was told withdrawals were limited to AUD 2,500 per day. Only AFTER withdrawal was attempted did the conversation change. Suddenly: - winnings were confiscated, - a bonus breach was raised, - support relied on internal reviews they refuse to disclose, - and “final decisions” appeared. During the dispute process I received conflicting explanations around access to betting history (“full history” vs “recent bets”), repeated references to Terms & Conditions, and almost zero transparency around how the confiscation decision was actually reached. The recurring message was effectively: “Trust our internal process. We won’t show you everything relied upon. Decision final.” That might satisfy their terms. It did not inspire trust. My biggest takeaway: This platform felt straightforward while depositing and gambling. The scrutiny arrived when trying to withdraw. If you use Axe Casino: Screenshot everything. Track wagering. Record balances. Save chats. Keep withdrawal emails. Because if a dispute happens later, you may find yourself arguing against processes you cannot independently verify. Based on my experience, I would never deposit with them again
April 30, 2026
Unprompted review
Reply from Axecasino
Hi Troy,
Thank you for sharing the details — we’re sorry this has been your experience.
Your case was reviewed under our bonus terms. When a bonus is active, a maximum bet limit applies during wagering (this can also include double-up actions and feature/bonus buys). If that limit is exceeded, winnings from the affected period can be impacted under the Terms.
If you share your username, withdrawal request ID, bonus name (if shown), and the approximate time of play via Request information, we’ll escalate this to our Compliance/Payments team and provide you a clear breakdown of what rule applied and why, plus the next steps available to you.
— AxeCasino Team
Dont even waste your money here cos u…
Dont even waste your money here cos u will literally just waste your money here🤦♀️ So much muck arounds when it comes to withdrawing money. They blame your bank for blocking your withdrawals but its just them mucking you around🤦♀️ i emailed my babk regarding my withdrawal rejection. They said they could see the transaction coming into my account but this site is the one blocking it from actually fully going through. games are rigged. I played 650 $1 spins on a game and not 1 bonus drop🤦♀️ alot of the games take almost up to 300 spins before a bonus falls🤦♀️ i gave up and brought super bonus buys with my $1800 i canceled many times due to their muck arounds🤦♀️Biggest Scam Site. You can see their are more bad reviews rather than good here and now i know why🤦♀️
May 12, 2026
Unprompted review
Reply from Axecasino
Hi Maggie,
Sorry to hear about this — we understand how upsetting it is when a withdrawal is rejected.
Withdrawals aren’t blocked “by us” without a reason. Rejections can happen due to bank/provider rules (issuer declines, OCT/transfer restrictions, compliance/KYC/AML checks, or payment method limitations). We can check the exact reason on our side and advise the fastest solution.
Regarding the games: all slots run on certified RNG with RTP set by the game provider. Short-term results (including “bonus drops”) can vary a lot, and we don’t manipulate outcomes for individual players. If you believe something is wrong, we can request a round audit from the provider.
Please send via Request information:
your username
withdrawal ID(s) + date/time
payment method (card/bank/crypto)
the game name(s) and approx. session time
We’ll escalate this to Payments/Compliance and come back with a clear explanation and next steps.
— AxeCasino Team
Scamming #### don't use this they just…
Scamming #### don't use this they just take ya money an don't release winnings
April 16, 2026
Unprompted review
Reply from Axecasino
Hi Brett,
We’re sorry you feel this way — but we don’t “take” funds or withhold winnings without a reason. Delays or restrictions usually happen only when required checks are pending (e.g., KYC/AML verification, payment provider review) or when specific Terms/bonus rules apply.
Please share via Request information:
your username,
withdrawal request ID(s),
date/time, and the payment method used.
We’ll escalate this to our Payments/Compliance team and reply with a clear status update and the exact reason (and fix it immediately if anything was applied incorrectly).
— AxeCasino Team
Confiscated winnings
Let me play and then confiscated my winnings … over $5000. They said I had an active bonus. They only advised at time of withdrawal. Why does the website allow bets that are outside their T&Cs…? It’s a shame as I really liked the website. I also received deposit email notifications for multiple Axe casino customers which is not very safe for people personal details. This is highly irresponsible. Be careful signing up with Axe casino. Would not recommend!
April 14, 2026
Unprompted review
Reply from Axecasino
Hi Donna,
We’re sorry to hear this — we understand how frustrating it is to face restrictions only at withdrawal.
In many cases like this, the issue is linked to the “maximum bet” rule while a bonus is active and wagering is in progress. Most bonuses have a max bet limit (typically €/$5, A$/C$/NZ$8, NOK 50, unless stated otherwise). This limit can also include double-up bets and bonus/feature buys inside the game. If the limit is exceeded during an active bonus, winnings from that period can be impacted under the bonus Terms.
That said, we want to review your account to confirm exactly what happened and whether everything was applied correctly.
Please share via Request information:
your username,
the withdrawal request ID,
the bonus name shown in your account,
the game name and the approx. time,
and (if possible) the bet amount you used.
We’ll escalate this to our Bonus/Payments team and come back with a clear explanation (and correct it if anything was applied in error).
— AxeCasino Team
Well for a start don't hold up…
Well for a start don't hold up withdrawing money it is my money not any bonus or anything else I have screenshots of all the transactions and I will report this to authorities for being scammers this site needs to be shut down now is the constructive enough
March 23, 2026
Unprompted review
Reply from Axecasino
Hi James,
Sorry you’re dealing with this — we understand it’s your money and you want it processed quickly.
Withdrawals can be delayed only when required checks are pending (e.g., KYC/AML verification, payment-method ownership, or a payment provider review). This isn’t meant to “hold” funds, and it’s not tied to bonuses unless a bonus was actually activated on the account.
Please use Request information and send:
your username,
withdrawal request ID(s) + date/time,
the payment method (card/bank/crypto),
and your screenshots if you have them.
We’ll escalate your case to Payments/Compliance and reply with a clear status update and what’s needed to complete the payout (or fix it immediately if there was an error).
— AxeCasino Team
Stay away from that casino
Stay away from that casino, they will do anything to prevent you from withdrawing. You basically need to go through KYC everytime you cash out more than 50 bucks. Time consuming and please don’t use the bonus along your real money.
March 6, 2026
Unprompted review
Reply from Axecasino
Hi,
Sorry for the frustration — we understand this feels unusual.
We request the most recent bank statement only when required for KYC/AML (to confirm payment-method ownership and source of funds). If the document you submitted was rejected, it’s usually due to one of these reasons: wrong period, missing pages, unclear/cropped image, edited file, or details not matching the account/payment method.
Please send via Request information (or support@axecasino.com
) your username and verification ticket/ID. We’ll review the case urgently and tell you exactly what was missing, and whether we can accept an alternative (e.g., PDF statement from online banking, account confirmation letter, or a transaction receipt).
— AxeCasino Team
Axe casino rob me i win 10k i did make…
Axe casino rob me i win 10k i did make sure i didnt use bonus and the juste took all my money leave me 100$ saying i used bonus and they balance my account that completely a scam stay away frome this shiitty casino
March 5, 2026
Unprompted review
Reply from Axecasino
Hi,
We’re sorry to hear this — but we want to clarify that we never “take money” without a reason. Balance adjustments only happen when our system detects a bonus-related restriction, a promo activation, or other rules defined in the Terms (for example: wagering/bonus conditions, duplicate bonuses, restricted gameplay, chargebacks, or compliance checks).
If you believe this was a mistake, please share via Request information:
your username,
the date/time of the win,
the withdrawal/transaction ID,
and any screenshot of the balance change.
We will escalate this to Payments/Compliance and provide a clear explanation of what triggered the adjustment (and reverse it if an error occurred).
— AxeCasino Team
Don't waste your time here
Don't waste your time here. They refused my documents. They want me to wait until the bank statement of February 2026 to be issued to verify my account. Been around online casinos for decades, never saw this.
February 4, 2026
Unprompted review
Reply from Axecasino
Hi,
Sorry for the inconvenience — we understand how frustrating this is.
We only request updated bank statements when needed for KYC/AML verification (to confirm ownership of the payment method and source of funds). If the document you provided didn’t meet the requirement (wrong month, missing pages, cropped/edited, or mismatch of details), our team may ask for the most recent statement issued by your bank.
Please share via Request information (or email support@axecasino.com
) your username and the verification ticket/ID. We’ll review your case urgently and tell you exactly what is missing and whether an alternative document can be accepted (e.g., account confirmation letter, transaction receipt, or PDF statement from online banking).
— AxeCasino Team
Scammers
Quick on deposit but very bad and slow process as hell on withdrawal requests. Taking long time waiting for process your withdrawal request. Scammers please avoid this casino and save your money.
December 21, 2025
Unprompted review
Reply from Axecasino
Hi there,
I’m sorry for the frustration you’ve had with your withdrawal.
We never delay payouts to hold funds. Withdrawals are processed according to our Withdrawal Policy and banking rules:
If KYC or win-verification is needed (e.g., large wins or unusual activity), checks can take up to 7 days.
After approval, bank transfers typically reach you within 3 banking days.
Card OCT (Visa/Mastercard) depends on the issuing bank and can occasionally be delayed or declined by the bank itself.
Standard limits apply: €2,500/day, €7,500/week, €15,000/month (higher limits possible for VIPs or by arrangement). Large wins may be paid in instalments as stated in our Terms.
Please share your username and withdrawal request ID via Trustpilot’s Request information button (or contact our support team at support@axecasino.com
or live chat). We’ll escalate this to Payments and come back with a concrete update.
We want to resolve this quickly and restore your confidence.
— AxeCasino Team
Absolutely horrible experience
Absolutely horrible experience. It keeps changing my currency and you win Absolutely nothing
December 17, 2025
Unprompted review
Reply from Axecasino
Hi there,
Sorry for the experience — let’s sort this out.
About the currency: our platform supports multiple wallets. The display can switch to the last used / payment method currency or a game’s native display currency, but your funds stay in the correct wallet and we never convert without your confirmation. If your currency changed unexpectedly, we’ll investigate and fix it.
About winnings: all games run on certified RNG with a theoretical RTP set by the provider. Short sessions can be very volatile and may feel like “no wins,” but we don’t alter RTP for individual players. If you suspect a mispay, we can request a provider round audit.
Please share via Request information (or support@axecasino.com
):
• your username,
• preferred currency and when the switch happened,
• game name(s) + approx. time.
We’ll escalate this to our Payments/Compliance teams and get back with a concrete update.
— AxeCasino Team
Read terms & Conditions properly.
Iv only just signed up if this bonus works it speaks for it self and will relate to other reviews I read.
May 23, 2025
Unprompted review
Reply from Axecasino
Hi there,
Welcome to AxeCasino, and thanks for sharing your initial thoughts!
We’re glad you’ve joined us, and we hope you have a great experience with the bonus. We always encourage our players to review the specific bonus terms (such as wagering requirements and maximum bet limits) in their account to ensure everything goes smoothly during gameplay and future withdrawals.
If you ever have any questions about how the bonus works or need assistance with your account, please feel free to reach out to our 24/7 live chat or email us at support@axecasino.com.
Good luck with your sessions, and we look forward to hearing your updated feedback!
— AxeCasino Team
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