Azlo Reviews 

389
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I believe that all of these banking services are really helpful for people, because it literally makes their life easier. In my opinion, those people, who can't admit the befits which come from using... See more

Rated 1 out of 5 stars

Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human b... See more

Company replied

Rated 5 out of 5 stars

We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly a... See more

Company replied

Rated 5 out of 5 stars

We use an Azlo business account for our 501(c)(3) charity. We are thrilled with the ease-of-use and well-designed app and desktop account access. It's been especially useful for mobile app check depos... See more

Company replied

Company details

  1. Bank
  2. Financial Consultant

Information provided by various external sources

Free, easy-to-use business banking for those who are doing it all.


Contact info

3.8

Great

TrustScore 4 out of 5

389 reviews

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3.8

All reviews

(389)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazingly helpful!

I recently started a small business and all the details feel overwhelming at times. As I explored banking options, I found Azlo to perfectly fit my needs. I've had three conversations with Azlo folks, on the phone and through chat. Each was extremely helpful and nice. I really appreciate their help and the Azlo banking structure, it's great that some part of a startup can be straightforward =)

October 19, 2020
Unprompted review
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Reply from Azlo

Thanks, Barry! Congrats on the new business. We know how much work running a business can be and our goal is to make sure that banking doesn't contribute to that workload :) It's great to hear that our team was able to help out when you needed it and that you're digging the experience so far. We're looking forward to working together as your business grows!

Rated 5 out of 5 stars

Azlo is a great business bank account

Azlo is a great business bank account, they are patient with you if you run into a "mishap" and very responsive & helpful! I recommend this bank to anyone needing a business bank account for their company!

October 18, 2020
Unprompted review
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Reply from Azlo

We appreciate it, Ali! We know that mishaps do happen from time to time and we aim to make the experience as easy as possible. It's great to hear that we were able to find a resolution when you needed it. We're happy to have you with us :)

Rated 5 out of 5 stars

Great! Would definitely recommend to small businesses.

I've been with Azlo for a year and so far have absolutely loved the experience.

I became worried about 10 days ago when my wallet was stolen and thieves ran up significant fraudulent charges on my account. An Azlo claims representative told me that it might take up to 90 days to resolve my issue, which would have been disastrous for my small business cash flow. I shouldn't have been worried; Azlo resolved it within 8 days.

Thanks, Azlo! Will happily continue banking here.

October 17, 2020
Unprompted review
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Reply from Azlo

Oh no! We're so sorry to hear about this. We take debit card security very seriously and I'm sorry that are automated systems were not able to work preventively in this case. We don't have access to your details here, but I understand that our team will be reaching to discuss this further. Timelines for disputes can vary depending on the details and our goal is to get this resolved as quickly as possible!

Rated 1 out of 5 stars

Azlo: A Fraudulent and Discriminatory Bank

Denied my business account application without giving any specific reasons after entering my personal information into their systems. Their business model is unethical and is far from being socially responsible. Immediately upon receiving the e-mail notice that my account application was denied "for not being a good fit," I filed a complaint with the Better Business Bureau and I hope others will as well. An ethical bank would have absolutely explained why the application was denied.

October 16, 2020
Unprompted review
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Reply from Azlo

Hi Camille, we're sorry to hear that we weren't able to approve your application. There are a number of reasons this can occur during the review process, and we're able to speak to those details here. We aim to make Azlo available to as many entrepreneurs as possible, but unfortunately there are certain businesses which we are not able to support. We're continually working to expand in order to support more businesses and entrepreneurs in the future.

Rated 5 out of 5 stars

I love this company

I love this company. The sign up process took a few tries to verify but that’s how business accounts work . I work for a bank . No one would give me a business account because I had not gotten my llc . But Azlo did . I love the app , no issues with my card , customer service is amazing .... I really don’t have any issues here . Even when I grow I don’t plan on switching to a larger bank ..... Thank you for giving me an opportunity Azlo .

October 14, 2020
Unprompted review
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Reply from Azlo

Thanks for the kind words, Kenya! We're so glad to hear that you were able to work with our team to get your account up and running. We're looking forward to growing alongside your business and hope to offer new features as you expand as well! :)

Rated 2 out of 5 stars

Need help setting up account

I'm trying to set up my account so I'm froze on one page all my private and business info already loaded and I can't physically talk to anyone or text a human. Can someone please respond help ! Or call me

October 14, 2020
Unprompted review
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Reply from Azlo

Hi Sean! Sorry to hear you're running into trouble with your application. Our team is available to help via phone or email and I understand that we reached out to assist shortly after you posted this. Please let us know if there's anything else we can do to assist. You can reach us at 844-295-6466 or support@azlo.com.

Rated 1 out of 5 stars

Horrible horrible horrible!!!!!! Just go with a traditional reputable bank!

Got an email out of nowhere saying they are closing my account and won’t even tell me why. They told me that can’t disclose this information about MY account. Horrible, horrible, horrible. This is a financial institution that pulls something like this? WITH NO EXPLANATION. I read these reviews to other people I know that use AZLO and they are thinking about taking their business elsewhere. WHAT AN UNEASY FEELING. I want to be with a bank where I feel comfortable and where they have my back is something goes wrong... not a bank that will just shut you out and close an account. NO WAY. Stay away..... glad this happened so that I can tell others about this!

October 12, 2020
Unprompted review
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Reply from Azlo

Oh no! We're sorry to hear this happened. We can understand how frustrating this experience can be. It's not common for us to close an account, but there are certain situations in which this can occur and we're not able to speak to those details here. If you have questions about account closure, please contact us. We're sorry that we weren't able to end up supporting your needs.

Rated 5 out of 5 stars

Problems Solved

I was so happy that the account rep was able to help me with a problem I was having connecting another account. What had been a back and forth problem with another financial institution was a very simple solve for Azlo. Aris removed so much stress for me with a simple solution.

October 3, 2020
Unprompted review
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Reply from Azlo

Hi Sherri! Thanks for the review. It's great to hear that our team was able to help out with this! We're happy to have you with us and looking forward to continuing to work together :)

Rated 5 out of 5 stars

Great service from Azlo team

Great service from Azlo team! Got a card shipped out to me quickly!

October 3, 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks Matias! Glad our team was able to assist and you received that card quickly. Welcome aboard!

Rated 1 out of 5 stars

They are a joke

They are a joke. That's all I will say about this bank. There are better banks out there. Don't waste your time with this one.

October 2, 2020
Unprompted review
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Reply from Azlo

Hi Marque, we're sorry to hear you had this negative experience. If there's anything we can do to assist, we'd love the opportunity to help. Please reach out to our team at support@azlo.com.

Rated 5 out of 5 stars

I have two business accounts with Azlo

I have two business accounts with Azlo, and they have been not only professional, but extremely caring and attentive. I encourage any business owner to bring their accounts over. They are a great company!

September 30, 2020
Unprompted review
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Reply from Azlo

Thanks so much for the kind words! It's great to hear that you've been enjoying your Azlo accounts. We're happy to have you aboard!

Rated 5 out of 5 stars

Azlo is so easy to use

Azlo is so easy to use, no fees, great friendly available customer service, and beautiful interface. Five stars!

September 24, 2020
Unprompted review
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Reply from Azlo

Thanks Sarah! It's so great to hear you're enjoying the app and your Azlo account! We appreciate the feedback :)

Rated 5 out of 5 stars

Lexi and Nicole are AWESOME!!

Lexi and Nicole provided excellent customer service both on and off the phone and resolved my issue in a timely manner. I have nothing but positive things to say about both of these ladies, and about the service, I have received by Azlo!

September 23, 2020
Unprompted review
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Reply from Azlo

Aww, thanks for the review! We're so happy to hear that our team was able to help when you needed it and we've passed your note along to Lexi and Nicole as well :) We're happy to have you aboard!

Rated 5 out of 5 stars

Response time is like no other

Response time is like no other. Nicole and Owen were both very helpful and I felt like they genuinely wanted to fix my issue. They were very candid and got down to the answers quickly. Great phone service.

September 22, 2020
Unprompted review
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Reply from Azlo

Thanks Austin! We appreciate the review and are happy to hear that our team was able to answer those questions quickly when you needed us!

Rated 5 out of 5 stars

Azlo gets five super epic stars from me!

Banking with them is safe, fast, and easy. If you do need help though, their customer service is out of this world, which is so rare these days. They actually listen and connect.

September 22, 2020
Unprompted review
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Reply from Azlo

Thanks for the kind words, Hannah! We're happy to hear you're digging your account and that our team has been able to support! :)

Rated 5 out of 5 stars

Easy to use

Easy to use. Customer service always resolves any issues I have and answers any questions I have. Great banking with Azlo.

September 22, 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks Conrad! It's great to hear that our team has been able to help out when you needed assistance. We're happy to have you aboard!

Rated 5 out of 5 stars

Azlo is no hassle business banking

Azlo is no hassle business banking. They also provide educational resources around business finances and growing your business as a compliment to having an account with them.

September 22, 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks, Chevron! It's great to hear you're digging your account and that you're finding our resources useful! We're looking forward to working with you as your business grows! ^JW

Rated 1 out of 5 stars

I opened a business account they…

I opened a business account they accepted it sent me a confirmation. Then when I deposited my first check the closed my account. This bank is a joke.

September 22, 2020
Unprompted review
Azlo logo

Reply from Azlo

Sorry to hear you ran into this! Account closures are not a common occurrence but there are a number of factors which could lead to this decision. We can't speak to those details here, but please reach out if we can clear up any questions.

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