Aztec Clothing Reviews 331

Item came as described in great packaging, nice discount, customer service were prompt with responses, would be 5 stars if the “buy before 3PM for same day dispatch” policy on my item was met. other than that would buy again

Hi I'm just writing to say my item is fantastic it was sent out very quickly they treated you really good I would definitely buy another item from Aztec all round very good thank you for everything .

Excellent service
Quick delivery
No problems

Great service and communication. Had to return the initial order due to requiring a larger size.
Item on both occasions dispatched very promptly and very helpful with emails.

Good service. Good comms price ok

Fast dispatch and quick delivery. No problems.

Received messages my order has been delivered not received my order very upsetting placed for my son birthday party but not received

Hard work chasing these lot up when your stuff doesn't arrive and also when they cancel your order because it won't arrive on time and for them not to tell you until you find some suspicious.

Excellent quality
Great service

Great service from Aztec
Parcel arrived very quickly in a secure box
Would definitely use this site again 👍

Unfortunately the item I purchase did not fit and I had to return . Still waiting for my refund of £700 overall ok .. but could do better if they had a help line (number to call ) for faulty products . Not sure if I am confident to use this on line service again .

Absolutely love my new shoes and excellent delivery time and packaged well.

My order took above average to be dispatch but they were very helpful when replying to me email.
Thanks a lot for your support and quiet response.

Fast delivery,good prices ,genuine product.First time when I by from this site and definitely come back.

Very slow service
And i dont like the customer service

Best prices on designer clothing and really quick delivery will use again.

Placed an order Sunday and arrived today (I missed the delivery yesterday). Quick postage, item as described, packaged well. Will definitely shop here again. Thanks

Spent £400 to receive a FAULTY, DAMAGED item that looks worn. Severely creased. I’m told that even though the item is FAULTY, i only have 14 days to return it as per the STANDARD returns policy. As for spending this much with a company for the first time and getting such a low standard of help and service, I may aswell have shopped at primark where the standard returns policy is 30 days and notably longer for faulty items, just like most stores. Serves me right for supporting a small, unknown, business. Save your money and purchase your designer items at more reliable stores that actually have quality controls, such as Harrods, Selfridges, etc. £400 to be treated as if your custom does not matter, I am disgusted and will be taking this further.

Update: they finally replied and gave me a measly 10% off the order. Then, after one wear, the glue peeled off BOTH shoes. I am now told I cannot have a refund as the shoes have been worn. This is illegal as the item is FAULTY. This will be taken further and I am not afraid to take this company to court.

They went as far as to say I have sent them “idle threats” and had deleted my review previously. I didn’t know that a CUSTOMER mentioning that they will take legal action against a very illegally trading company would be considered a “threat”. Nice way to treat your customers after shodding them off with TERRIBLE quality items for £400.

I will NOT be letting this go.