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babyandfamily.de Reviews 

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TrustScore 3 out of 5

3.2

Baby Store
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  1. Baby Store

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

Achtung: Unseriös!

Achtung: Unseriös!

Wir haben uns am 10.07.2026 im Geschäft in München bezüglich Cybex-Produkten beraten lassen und direkt vor Ort per Vorkasse bezahlt. Da viel los war, versprach der Verkäufer, uns die Auftragsbestätigung (AB) noch am selben Abend per E-Mail zu schicken. Vereinbart war eine Lieferung nach Hause in 4–5 Wochen (aufgrund der Lieferzeit verschiedener Produkte).

Die AB kam erst Tage später (Montag, 13.07.) – mit massivem Schrecken: Als Lieferdatum war fälschlicherweise der 10.07. eingetragen und als Versandart „Abholung im Store“, obwohl wir keine Ware erhalten haben. Zudem fehlten die Einzelpreise, es gab nur eine Gesamtsumme.

Auf unsere sofortige E-Mail-Reklamation bezüglich dieser fehlerhaften AB reagiert der Händler überhaupt nicht mehr und schweigt. Wir müssen unser Geld nun wohl rechtlich einfordern. Absolut unseriöses Geschäftsgebaren. Wir können nur dringend davon abraten, hier zu kaufen!

July 10, 2026
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