Babybub  Reviews 

789
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the pregnancy pillows, for their effectiveness in providing support and significantly improving sleep quality during pregnancy. Many appreciate the compact and low-profile design, which offers ample support without taking up too much bed space, a common issue with other maternity pillows. The quality of materials, often described as soft, comfortable, and cooling, also contributes to a positive user experience. Additionally, the customer service team receives high marks for being excellent, responsive, and helpful in resolving issues efficiently. However, some customers also noted issues with customer service, specifically mentioning a lack of response or unhelpful interactions when trying to resolve concerns.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the great quality of leggings and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as unparalleled,... See more

User experience

Consumers find user experience to be positive, with many reporting improved sleep and overall comfort from... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using the BabyBub pregnancy pillow for a little while now, and it’s been such a game changer for my sleep. I love how compact it is compared to traditional pregnancy pillows, it gives g... See more

Rated 5 out of 5 stars

I am extremely satisfied with this pregnancy pillow and would 100% recommend it to every pregnant woman. It gives amazing support and keeps me from constantly turning onto my back during the night.... See more

Rated 5 out of 5 stars

Best maternity pants compared to other brands! I felt comfortable and well supported wearing these maternity pants from 1st trimester till week 38 of my pregnancy, plus the side pockets were very... See more

Rated 5 out of 5 stars

Ever since getting pregnant I have been struggling with being over heated while sleeping. I can't tolerate anything more than a thin quilt to sleep while my husband slept bundled in sweats to stay war... See more


Company details

  1. Maternity Store

Written by the company

A maternity brand for all mums and for babies made for motherhood, from pregnancy to blooming bellies, breastfeeding, and beyond.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

789 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(789)

281 reviews in the last 12 months

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Rated 5 out of 5 stars

My goodness!

My goodness!! I didn’t know how much I needed it! It’s the perfect level of comfort and takes up less space than my previous one! I would definitely recommend to any pregnant mommas who are looking for a good nights sleep!

June 6, 2026
Unprompted review
Rated 3 out of 5 stars

Meh its ok

Personally didnt like the feel if the fabric, its quite rough compared to other pregnancy pillows and the zips are completely exsposed, so i kept catching them and scratching myself on them.
The pillow shape itself is quite a good design but its akward if you rotate alot in the night. It'll only really work one way.
I ended up buying another u shaped pillow and this was much better and alot cheaper.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the babybub leggings and in…

I ordered the babybub leggings and in the end the waist band was cutting into my
Stomach too
Tightly
And it was uncomfortable I wanted a full refund. I ended up dealing with Rachel Edwards who was a con artist kept offering 30% and 80% refunds instead of the full one even though in her emails she was like “you are in your 90day free trial
Period so You can have a full Refund” I kept Requesting for It And ended up
Ignored.
This is a scam artist of a company and wouldn’t recommend them
Or their products

June 2, 2026
Unprompted review
Babybub  logo

Reply from Babybub

Hi Sinthiya,

I’m really sorry to hear how frustrated and disappointed you’ve been feeling 💔 I can completely understand why you’d be upset, especially when all you wanted was a comfortable pair of leggings and a straightforward resolution.

I’d just like to reassure you that our team was never trying to prevent you from receiving a refund. When alternative refund options are offered, it’s simply because some customers prefer a hassle-free solution that lets them keep the product rather than going through the return process. That said, if a full refund is what you prefer, we absolutely respect that choice.

If you're still within your 90-night trial, you remain eligible for a full refund upon returning your order, in line with our policy.

I’d really love to look into this personally for you. If you could share your order number, I’ll gladly ping one of our support team members and make sure your case gets the attention it deserves.

We genuinely want to help and make this right for you.

Warmly,
Sheyma @ babybub

Rated 1 out of 5 stars

MOLDY AND DAMP

I just received my babybub pillow set. And up upon opening the AIR TIGHT packaging, I could smell the indistinguishable scent of mold.

There are black mold spots all over the pillow and upon touch, the pillow is completely damp.

This is UNACCEPTABLE AND DISGUSTING for an expecting mom to have to deal with. I would attach photos if this platform allowed them.

0 out of 10

May 27, 2026
Unprompted review
Babybub  logo

Reply from Babybub

Hi lovely,

Oh my goodness, I’m so sorry you had to open your package and find that 💔 I can only imagine how upsetting and disappointing that must have been, especially when you were expecting something to help you feel more comfortable during pregnancy. As a mama, that’s the last thing you should have to deal with.

I’ve looked into your case, and I can see that a full refund has already been processed for you. I’m glad we were able to take care of that quickly, but I know that doesn’t undo the shock and frustration of receiving your order in that condition.

I also want you to know that your case has been escalated to our internal team for a thorough investigation. This is the first time we’ve received a complaint like this, and we’re taking it extremely seriously. We absolutely won't let this one slip through the cracks.

Thank you for bringing this to our attention. While I wish your experience had been very different, your feedback is helping us make sure this doesn't happen again.

Wishing you all the best for the rest of your pregnancy, and again, I’m truly sorry you had to go through this.

Warmly,
Sheyma @ babybub ❤️

Rated 5 out of 5 stars

Pregnancy pillow

I’m really happy with my Baby Bub pregnancy pillow! It’s incredibly comfortable and makes sleeping so much easier during pregnancy. The pillow gives amazing support to my bump, back, and hips, which helps me feel much more relaxed throughout the night.

The material feels soft and cozy, and the shape is perfect for finding a comfortable sleeping position. Since I started using it, my sleep quality has improved a lot and I wake up feeling less sore and tired.

I would definitely recommend this pillow to any pregnant mama looking for extra comfort and support!

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t have asked for a better experience

After buying a bundle and only part of it working for me I reached out to customer service. I received timely and kind responses, where they did their best to try and find solutions to the problem I was having and when that didn’t work they were very gracious with their return policy. I couldn’t have asked for a better experience. Plus the part of the bundle that does work for me is absolutely great!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

The back pillow is WONDERFUL

The back pillow is WONDERFUL! It has helped me sleep tremendously :) Also customer support is SO kind and so helpful. I decided I didn’t want the full body attachment and they went above and beyond to help and support me with my return.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Such a great company

The products are so great, and the customer service is super responsive and helpful. I highly recommend the pregnancy pillow and postpartum leggings!!

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

LOVE IT!!!

THIS PRODUCT REALLY HELPS WITH MY BACK PAIN AND ITS SO COMFORTABLE SLEEPING WITH. 10/10

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Everyone I spoke to at customer support was extremely helpful. The staff communicated frequently, giving updates on the status of the issue, which was resolved fairly quickly.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products ! I got the wrong size, and "exchange" went super well (I didn't even have to send back the too small item). Very kind and responsive team.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my baby bub maternity…

I absolutely love my baby bub maternity pillow! Slept better from my first hour of using it. It is so comfortable and the design is far better than others I’ve tried.

Also, customer service is absolutely impeccable. My shipment was delayed and I called them about it and they offered to send a second one free of charge.
They said if the original one still comes, I can just keep both. That’s what happened and I was able to bless a friend with a free pillow. It was such a gift from God and I am so grateful for a company like baby bub blessing new mamas!

April 20, 2026
Unprompted review

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